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Zender Ford
Spruce Grove, AB
759 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 759 reviews
October 11, 2018
Family Dealership I had an issue with a used vehicle after purchasing it that didn’t have warranty. Allan at Zender Ford went out of his way to help and completely cove I had an issue with a used vehicle after purchasing it that didn’t have warranty. Allan at Zender Ford went out of his way to help and completely cover the cost of the repair and deliver the vehicle out of Spruce Grove. Would highly recommend this dealership for its high quality standard and dedication to customer service! More
by Liv
Employees Worked With
Allan Demers
October 03, 2018
Satisfied Customer I was very satisfied with Nicks service. Would definitely recommend Nick and Zender Ford to anyone looking to purchase a new or used vehicle. Happy cu I was very satisfied with Nicks service. Would definitely recommend Nick and Zender Ford to anyone looking to purchase a new or used vehicle. Happy customer. More
by Sparkie
Employees Worked With
Nick Mattar
September 20, 2018
Amazing, effortless I was recommended to Zender by my father who purchased a truck from them. I am absolutely blown away by my experience at Zender Ford. Stephanie in sal I was recommended to Zender by my father who purchased a truck from them. I am absolutely blown away by my experience at Zender Ford. Stephanie in sales was awesome. She found a vehicle that fit my needs within my chosen price point. I never felt pressured and she showed me exactly what I was looking for. She ensured that I was completely satisfied with the vehicle and was able to address any of my concerns. More
by Luke
Employees Worked With
Stephanie Schneider
September 15, 2018
Very good experience The best experience we had buying a vehicle. Bought 3 vehicles from a different ford dealership last time so bad I changed to zender ford so glad I di The best experience we had buying a vehicle. Bought 3 vehicles from a different ford dealership last time so bad I changed to zender ford so glad I did. From reception to management, finance, and our salesman Ryan Surbey very professional. Can’t say enough about Ryan very helpful even after the sale to show us stuff about the vehicle. Will for sure to be back to Zender for my vehicle needs. More
by Earwill
Employees Worked With
Sorry can’t remember reception or management., Peter MacDonell, Ryan Surbey
September 07, 2018
Exceptionally friendly customer service We have bought two vehicles from Zender now and are 100% happy with our experience. Diane was our salesperson for both and she went above and beyond t We have bought two vehicles from Zender now and are 100% happy with our experience. Diane was our salesperson for both and she went above and beyond to help us with what we needed and she still answers our questions long after the deal has already been done. We will definitely be making the trip back to Zender when we need our next vehicle. More
by JMC
August 27, 2018
Used Truck Purchase Just purchased a used 2016 F150, and could not be happier with the truck, and all of the sales team! Huge shout out to Ron and Al in sales, and Sandra Just purchased a used 2016 F150, and could not be happier with the truck, and all of the sales team! Huge shout out to Ron and Al in sales, and Sandra in finance, you folks are miracle workers! They got me approved when I didn't think I could be, and even better, for the exact truck I wanted. Thanks again for all the amazing work Zender Ford! More
by Rzarski
August 14, 2018
Excellent!! I went in this dealership was amazing excellent staff and management!! They were fast, knew exactly what I wanted when I didn't... Extremely happy wou I went in this dealership was amazing excellent staff and management!! They were fast, knew exactly what I wanted when I didn't... Extremely happy would recommend highly to anyone!! Thank you Dee you were extraordinary, I would deal again with you every time!! Thank you Ron you are fantastic and great to deal with!! More
by Suz3339
August 14, 2018
No Pressure and helpful The staff at Zender Ford where extremely helpful and pleasant to deal with. At no time did I feel pressured to buy. They helped me get into the truck The staff at Zender Ford where extremely helpful and pleasant to deal with. At no time did I feel pressured to buy. They helped me get into the truck I wanted that fit my budget. I will recommend them to my friends and family. When it's time to purchase again I will visit Zender Ford again. More
by Maple Leafs Forever
August 12, 2018
Great Dee was very helpful finding us the right truck! I will go back to deal with her in the future. I’ll make sure all friends and family who are lookin Dee was very helpful finding us the right truck! I will go back to deal with her in the future. I’ll make sure all friends and family who are looking for a ford to see her. More
by AnaliaAlvarez
August 12, 2018
Great and streamlined Was great was a distance purchase alot of details over the phone everything went great. Dee went over all opitions and made the transition to the new Was great was a distance purchase alot of details over the phone everything went great. Dee went over all opitions and made the transition to the new SUV was great. More
by Terry12345
