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Zender Ford

Spruce Grove, AB

4.8
759 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard. We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage. "I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford. Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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99 Golden Spike Rd

Spruce Grove, AB

T7X 2Y3

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Showing 759 reviews

January 23, 2019

Unprofessional. Won’t be back. Unprofessional is all I can say. I will take my business elsewhere. It’s sad how one person can reflect so poorly on an whole establish More

by JasonSyeg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dee Zamora Torres
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 25, 2019 -

Zender Ford responded

Hi Jason, We are very sad to hear you had an unpleasant experience with our dealership, and we'd love the opportunity to discuss the issue further with you, and hopefully clear the air on what may have happened. Please reach out to me at 780-962-3000 ext. 2507. Alternatively feel free to email me at bwalsh@zenderford.com. Thanks, Brandon

January 20, 2019

Knows his product! When it comes to Ford he knows his stuff! He’s very knowledgeable and friendly. No pressure just wanted to make sure we were happy. More

by Danny'snewf150
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Surbey, Allan Demers
January 17, 2019

Good communication Very pleased with my experience with Zender Ford and the sales person. I recommend this dealer Ford, I am very satisfy. I love my new véhicule. More

by Mario
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Making selling trucks great again Very best experience with a vehicle sale ever. Dee Zamora was my sales representative. No pressure, great offer on my used truck for trade in. More

by MoosePapa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Miranda Surbey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ron Loree
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2019

Dee is positive, confident and helpful. The service Dee provided was excellent, She listened to our needs and provided us with opportunities to test drive a number of vehicles. When we were More

by Happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena Mollins, Allan Demers
January 11, 2019

It was an awesome experience This dealership and all it employees have worked so hard and non stop o get me the vehicle that I have now and would recommend anyone to go to them. More

by Ford10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 10, 2019

Purchasing vehicle Dee Zamora Torres excellent knowledge very professional courteous . Would highly recommend Ms Torres and Zender Ford in Spruce Grove. We are very happ More

by Spruce grove 123
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dee Zamora Torres
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena Mollins
January 02, 2019

very positive Very great staff to work with. No hassle just bottom line price. Deal was done in under an hour. No going back and forth with offers. More

by Dave456
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abhi Bose
December 31, 2018

Ryan the Rock star Ryan Surbey is an outstanding sales person. He is as knowledgeable as he is personable. His integrity is second to none; he treats you like a person n More

by Ronwt123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Orlena Mollins, Rick McKague, Ryan Surbey
December 10, 2018

Incredible buying experience!! From the first minute I inquired about about a 2016 F150, Abhi Bose was incredible. He was very prompt answering my questions, online and in person. H More

by KlemmerD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandra Denington
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Orlena Mollins, Abhi Bose
Dec 11, 2018 -

Zender Ford responded

Thank you for taking the time to let us know about your experience with Abhi, Orlena and Sandra! We hope you like your new 2016 F-150! We look forward to seeing you again in the future. Stop by anytime!

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