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Zender Ford
Spruce Grove, AB
759 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 759 reviews
June 24, 2021
If I could give a negative rating I would. I had a well maintained, low milage vehicle for sale and responded to Zender's ad looking for used vehicles. I felt totally disrepected from the associate who app maintained, low milage vehicle for sale and responded to Zender's ad looking for used vehicles. I felt totally disrepected from the associate who approched me with his mask under his nose saying he's already been vaccinated to the manager who said no negotiation whatsoever on Zender buying my vehicle. He then told me the resale price of my vehicle will be 3 times the price I was offered. Down the road, I will be looking for another vehicle and I WILL NEVER consider Zender Ford. Meanwhile I will tell as many people as possible about my dreadful experience! More
by karher
Employees Worked With
Andrew Bonyai
June 22, 2021
Right from the start Anthony was kind, courteous & knowledgeable. He tried very hard to give me the best deal, and did! Thankyou knowledgeable. He tried very hard to give me the best deal, and did! Thankyou More
by jluch
Employees Worked With
June 16, 2021
Love their service department. Decided to upgrade vehicle and to get one that was towable. The salesperson Diane treated us very well. Answered our multiple questions. Very friendly and positive. and to get one that was towable. The salesperson Diane treated us very well. Answered our multiple questions. Very friendly and positive. More
by norm
Employees Worked With
June 05, 2021
Dee in sales is excellent. We had a very positive experience working with her, and Zender in buying our new truck. Great service and communication throughout. Highly recommend! experience working with her, and Zender in buying our new truck. Great service and communication throughout. Highly recommend! More
by Katherine
June 05, 2021
Great experience. Would recommend to anyone. Thanks Ron and Andrew for a great buying experience. Can’t wait to try the service department and parts dept and Andrew for a great buying experience. Can’t wait to try the service department and parts dept More
by Tate
June 02, 2021
Was so happy he what above and beyond and I got exactly what I needed. And I could not be happier 11out of 10 for me what I needed. And I could not be happier 11out of 10 for me More
by Astridcritchley
Employees Worked With
May 27, 2021
Fantastic experience start to finish. Ron and Andrew went out of their way to make the buying experience an easy one. Love the new 21’ F150 and can’t thank these people enough. Support family business and gi out of their way to make the buying experience an easy one. Love the new 21’ F150 and can’t thank these people enough. Support family business and give Zender a shot to earn your business. I will recommend all my friends/family to make the trip to Spruce Grove More
by s.sinclair1039
Employees Worked With
Other Employees :
Shayne Zender, Andrew Bonyai
May 27, 2021
My first dealing with zender Ford was a massive joke. I was extremely upset with how everything was handled. But the last two times I’ve gone in everything was handled quickly and well done. I will be back was extremely upset with how everything was handled. But the last two times I’ve gone in everything was handled quickly and well done. I will be back with any other issues hole I own this Ford. More
by hemidriver.2008
Employees Worked With
Dedie Hamilton
May 21, 2021
Thanks Shayne, Sharon and Diane for the amazing service! I am in love with my Bronco Badlands and you guys made this purchase so fun! I am in love with my Bronco Badlands and you guys made this purchase so fun! More
by Ali.D
May 20, 2021
Ron and Diane were great to deal with. They found me the new truck I was looking for and gave me a good price for my trade in new truck I was looking for and gave me a good price for my trade in More
by Jason
Employees Worked With
