Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Zender Ford
Spruce Grove, AB
753 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 753 reviews
July 22, 2021
The absolute worst & unprofessional service I’ve ever received from a dealership. The service department is an absolute disgrace. They’re completely rude & unprofessional to their customers. received from a dealership. The service department is an absolute disgrace. They’re completely rude & unprofessional to their customers. More
by NJ
Employees Worked With
Jessi MacElheren
July 21, 2021
Excellent experience from start to finish. We went to City Ford first and found the numbers couldn’t work, and the truck we were shown didn’t meet our needs or wants. We went to Zender and Anthony immedi City Ford first and found the numbers couldn’t work, and the truck we were shown didn’t meet our needs or wants. We went to Zender and Anthony immediately understood our wants and found the exact truck for us. 100% recommend this dealership and Anthony! More
by Andrew Rivera
Employees Worked With
June 30, 2021
Zender was top notch throughout my entire car testing and buying experience. I felt comfortable with the staff, who were knowledgeable. Also, when it came to pricing, they were up front, honest, and fair. buying experience. I felt comfortable with the staff, who were knowledgeable. Also, when it came to pricing, they were up front, honest, and fair. More
by Corey.h
June 28, 2021
Very good service and sales. Happy with my Lincoln and the prompt friendly service. Would highly recommend this dealership and would buy again from here the prompt friendly service. Would highly recommend this dealership and would buy again from here More
by vabackstrom
Employees Worked With
Dedie Hamilton
June 24, 2021
If I could give a negative rating I would. I had a well maintained, low milage vehicle for sale and responded to Zender's ad looking for used vehicles. I felt totally disrepected from the associate who app maintained, low milage vehicle for sale and responded to Zender's ad looking for used vehicles. I felt totally disrepected from the associate who approched me with his mask under his nose saying he's already been vaccinated to the manager who said no negotiation whatsoever on Zender buying my vehicle. He then told me the resale price of my vehicle will be 3 times the price I was offered. Down the road, I will be looking for another vehicle and I WILL NEVER consider Zender Ford. Meanwhile I will tell as many people as possible about my dreadful experience! More
by karher
Employees Worked With
Andrew Bonyai
June 22, 2021
Right from the start Anthony was kind, courteous & knowledgeable. He tried very hard to give me the best deal, and did! Thankyou knowledgeable. He tried very hard to give me the best deal, and did! Thankyou More
by jluch
Employees Worked With
June 16, 2021
Love their service department. Decided to upgrade vehicle and to get one that was towable. The salesperson Diane treated us very well. Answered our multiple questions. Very friendly and positive. and to get one that was towable. The salesperson Diane treated us very well. Answered our multiple questions. Very friendly and positive. More
by norm
Employees Worked With
June 05, 2021
Dee in sales is excellent. We had a very positive experience working with her, and Zender in buying our new truck. Great service and communication throughout. Highly recommend! experience working with her, and Zender in buying our new truck. Great service and communication throughout. Highly recommend! More
by Katherine
June 05, 2021
Great experience. Would recommend to anyone. Thanks Ron and Andrew for a great buying experience. Can’t wait to try the service department and parts dept and Andrew for a great buying experience. Can’t wait to try the service department and parts dept More
by Tate
June 02, 2021
Was so happy he what above and beyond and I got exactly what I needed. And I could not be happier 11out of 10 for me what I needed. And I could not be happier 11out of 10 for me More
by Astridcritchley
Employees Worked With
