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Zender Ford
Spruce Grove, AB
776 Reviews
Zender Ford is a locally owned and family operated Ford dealership in the heart of Spruce Grove, AB. Established in 1984 by Ken Zender, it is now being managed by the next generation of Zenders - Shayne Zender, Chad Zender and Codie Richard.
We pride ourselves on the best customer service in the auto industry with local values, everyday low prices and a commission free sales staff. We're here to help you find the perfect vehicle that fits your needs. That's the Zender Advantage.
"I want all the Ford vehicles in the province to have a Zender sticker on them. I want to make sure that every Ford in this area is serviced by us as well. Most importantly, we want to make sure that every driver is completely satisfied and happy with us." - Chad Zender, President of Zender Ford.
Whether you're in the market for a New or Pre-owned vehicle, in need of vehicle repairs or even just a quick oil change - Zender Ford will treat you like family.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 PM
Saturday 9:00 AM - 1:00 PM
Sunday Closed
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Showing 776 reviews
May 24, 2022
I really appreciate the attention to detail and the quick response with communication to the customers. The service centre seems to have a good system that expedites service and gets us back out on the roa response with communication to the customers. The service centre seems to have a good system that expedites service and gets us back out on the road. My time is important to me and I get the sense that the Ford team understands this. More
by langner1727
Employees Worked With
Steve
May 18, 2022
Dee was very professional from the first call to the delivery of the vehicle. Great service delivery of the vehicle. Great service More
by a.hamer01
May 15, 2022
Was fast and texts were easy to use. Was asked about my Ford points but not sure what that got me? They don’t show on the bill, and points are still the same amount. So assuming they wer Was asked about my Ford points but not sure what that got me? They don’t show on the bill, and points are still the same amount. So assuming they weren’t used to save me money. More
by Dee
Employees Worked With
May 10, 2022
Timely service, accommodating Quality work. Met their stated goal in terms of when the vehicle repairs would be completed. Met their stated goal in terms of when the vehicle repairs would be completed. More
by Harvboschman
April 30, 2022
Very quick to do test ride sal in finance and good service for any repairs service for any repairs More
by freddunn
Employees Worked With
Other Employees :
Dave Duff, Jessi MacElheren
April 25, 2022
Anthony helped make a large purchase easy and stress free. Great dealership to help with this. All staff dealt with were friendly and helpful. free. Great dealership to help with this. All staff dealt with were friendly and helpful. More
by Jenn
April 24, 2022
We have been using the service department to look after our 2018 F150 and were always satisfied. When we decided to replace our vehicle it was a no-brainer. We were very pleased with Candace in the sales our 2018 F150 and were always satisfied. When we decided to replace our vehicle it was a no-brainer. We were very pleased with Candace in the sales department as well. She took very good care of us and is still making sure any of our concerns are dealt with. More
by Dutch
Employees Worked With
Candace Lindsay
April 22, 2022
Easy to set up service appointment. Team was ready and provided a ride. Contacted me when the work was complete. Team was ready and provided a ride. Contacted me when the work was complete. More
by revans895
Employees Worked With
April 21, 2022
Brought car in for loss of overdrive. Code read blocked or plugged ‘C’ solenoid. Removed pan, replaced overpriced solenoid, hopefully new oil, and… no overdrive. Tested for broken wires, Code read blocked or plugged ‘C’ solenoid. Removed pan, replaced overpriced solenoid, hopefully new oil, and… no overdrive. Tested for broken wires, shorts, discovered signal from PCM was sending an erratic signal. A used PCM was sourced from a wrecker, and installed. The car was in the shop for a week. The parts and labour was $1,275.00. More
by m.garies
Employees Worked With
