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Yorkdale Ford Lincoln

Toronto, ON

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467 Reviews

3130 Dufferin St

Toronto, ON

M6A 2S6

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467 Reviews of Yorkdale Ford Lincoln

November 25, 2017

GREAT EXPERIENCE Ali is the man! I needed a work truck ASAP and everything I needed and wanted in the truck he provided it for me plus additional things just to make More

by Matt Davidson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ali Sharafeldin
Nov 25, 2017 -

Yorkdale Ford Lincoln responded

Matt Thank you for the 5-Star and your comments about tour experience. As you can see from other reviews, Ali goes out of his way to make his customers happy and is why so many come to him form outside our normal selling area. Thanks again and safe driving. Jim Hamilton General Manager

Dec 01, 2017 -

Yorkdale Ford Lincoln responded

Matt Thanks for such a great review and I am sure Ali will LOVE hearing he "Is the Man" ... :) I am sure he will also appreciate any recommendations. Thank you again and safe driving. Jim Hamilton General Manager

November 24, 2017

Pleasant & Efficient The Yorkdale team is very friendly and are very knowledgeable about their products. Also their service department is very organized and they do a grea More

by Benz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark & Micheal
Nov 25, 2017 -

Yorkdale Ford Lincoln responded

Benz We appreciate the review and I see that you met both Mark (adviser) and Michael (shuttle/valet). I am glad that you had such a highly rated experience and I hope our shuttle was able to get you where you needed to go in a timely manner. Michael loves what he does and always says that the customer interaction is his favorite part of his day. thank you again and safe driving. Jim Hamilton General Manager

November 23, 2017

2018 Ford Escape My husband and I had the pleasure to deal with Lisa the financial manager and Andrew. They were both fantastic, they helped us out with arranging ever More

by Cathy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Sherman, Lisa North
Nov 24, 2017 -

Yorkdale Ford Lincoln responded

Cathy We appreciate the review and I will pas along all of your comments to both Lisa and Andrew. When customers post reviews and discus their experience it always great to see the words they choose for their experience. I think the one that will make both Lisa and Andrew smile is impeccable :) Thank you again for the review and the trust in our team. Safe driving. Jim Hamilton General Manager

November 23, 2017

Loyal Ford customer We have been a customer of Yorkdale Ford for 4 years and had thought we would see what we could get for a trade in, fully intending to sell our 2014 E More

by Loma
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Claudio Di Pede
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Louis and Mark It is a pleasure to have customers that not only continue to be part of our family but also come from a family that has been Ford buyers for generations. Like all things in life timing can be important so I am glad that our sale event worked out for you and Congrats on winning the tickets and the gas card. You brought the Leafs luck and saw a great game. Thank you for the 5-Star review and no surprise that Claudio did such an amazing job for your family. Safe driving Jim Hamilton General Manager

November 22, 2017

Exquisite service and great people Gary and the whole team at Yorkdale Ford and Lincoln do an amazing job of recognizing your needs and offer a great deal of knowledge which makes car b More

by Focus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max was very helpful and friendly , Gary Wener
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Focus Buying a vehicle can be daunting to some customers due to the sheer number of vehicles a customer can chose from in the market........but it should always be a fun and easy process. Most of that occurs if there is a level of trust for the customer with the sales person and staff that will take care of them. I am glad that you felt our entire team was able to provide that and thank you for the 5-Star review and the "First Class Dealership" comment. It is something we are very proud of and customers like you make that possible. Safe Driving Jim Hamilton General Manager

November 21, 2017

First Service Visit a Success Today had my first service visit to the dealership after acquiring new Lincoln a month ago. Three small things were addressed and resolved satisfactor More

by NewCar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Newcar2 Thank you for coming in for your 1st service visit and I would like to make sure that you can take full advantage of the Lincoln Elite service we are offering. Essentially it is going to be valet or vehicle pickup and delivery and the boundaries will not be an issue. Feel free to contact service or your sales person Phyllis for details. I was sorry to hear that you had a couple of issues with the vehicle but glad that it was taken care of Larry our shuttle/valet driver continues to receive a lot of positive comments from our customers. thank you again and safe driving. Jim Hamilton General Manager

November 21, 2017

First experience at leasing a good one! Excellent sales person in Phyllis Firestone. She answered all my questions and walked me through considerations of buying versus leasing. Knowledgable More

by NewCar2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Phyllis Firestone
Nov 23, 2017 -

Yorkdale Ford Lincoln responded

Newcar2 Thank you for the review and your comments. Customers today have a lot of options on how to pay for their vehicle so its nice to see that Phyllis took the time to explain both leasing and financing in detail for you. An educated customer ALWAYS makes the best choice for themselves and is something we try to always give. Thank you again and safe driving. Jim Hamilton General Manager

November 18, 2017

Purchased A New For Focus Gary Werner KNOWLEDGEABLE, FUNNY...AND A REAL PLEASURE .. He is the what the the book Titled "In Search of Excellence!!!" is all about As a CEO More

by Stephen Sher
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary Wener
Nov 20, 2017 -

Yorkdale Ford Lincoln responded

Stephen A fantastic review of your experience with Gary Wener. He loves what he does and tries to ensure that all of his customers have FUN and enjoy buying a vehicle. Not surprised to read the comment about knowledgeable as he is a bit of a product knowledge guru for us, or the funny comment. I will pass this along to him and thank you for the review. Safe driving Jim Hamilton General Manager

November 18, 2017

Excellent in all areas! Excellent service...friendly, courteous, knowledgeable, aim to please in every way all with a smile!! Shuttle as well is amazing, courteous, excellent More

by mclean,dorothy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Johnstone, Michael (courtesy drive)
November 18, 2017

Trade In I have leased my past two vehicles from Yorkdale Ford. I have dealt with Max Rebboh and Gary Wener. I have always had very positive experiences with M More

by Courtney Dear
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Max Rebboh, Gary Wener
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