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Wolfe Mazda

Surrey, BC

4.7
666 Reviews

19265 Langley Bypass

Surrey, BC

V3S 7R2

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666 Reviews of Wolfe Mazda

October 25, 2020

I am always very pleased with Mazda’s service.✅I have I am always very pleased with Mazda’s service.✅ I have filled out Reviews before expressing my overall satisfaction with service. I will be returnin More

by Mazda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department
Oct 30, 2020 -

Wolfe Mazda responded

Thank you so much for this wonderful review and all of the previous reviews about your great experience with our Wolfe Langley Mazda Service Team. We really appreciate you being a customer and helping to share the word about our dealership within our community. Clients like yourself help us stand strong industry. We value your business and we’re here for you anytime.

October 25, 2020

Just purchased a 2021 CX5 100. My wife and I would like to thank ALL the staff. A special thank you to Mike Groves our sales person. Mike was extremely helpful and went the extra mile to see that we were c More

by RodandSherryG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Nakai, Alan Eeg
Oct 30, 2020 -

Wolfe Mazda responded

We can’t thank you enough for letting us know how happy you were with the outstanding customer service you received from Mike and our entire Wolfe Langley Mazda Sales Team during your vehicle purchasing process. We will be sure to share your kind words of appreciation with them. They will be thrilled. We are lucky to have such a great team who sincerely care about our clients. We value your business and wish you many happy adventures in your brand new CX-5! Enjoy!

October 22, 2020

The service was good but I just felt that the guy behind the desk seemed a little rude when I was asking about the service. Even when I was looking at the cars in showroom, no one bothered to come by and as More

by rakesh.elango94@gmail.com
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alan
Oct 23, 2020 -

Wolfe Mazda responded

Thank you for taking the time to share your feelings about your recent visit to our dealership, Rakesh. Thank you for letting us know that your service was good however we are disappointed to read that you felt our Service Advisor was not as engaged and a Sales Consultant didn’t approach you in our showroom. This is not the exceptional customer service we are known to deliver, and for this we apologize. We do not want anyone to leave our dealership believing we have not make every effort to earn their business. Please feel fee to contact our Group General Manager, Marc Livingstone at 604-534-0181 if you would like to discuss this matter further or voice any additional concerns. Your business is important to us.

October 21, 2020

Since I purchased my 2008 MX5 from Wolf Mazda I have had excellent service - have always been treated with the utmost respect . Have even convinced my son and husband to purchase a Mazda for their next ve More

by Pam.hounslow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cannot remember
Oct 22, 2020 -

Wolfe Mazda responded

Wow! Thank you so much for being a long time client of Wolfe Langley Mazda, Pam.houslo. We can not thank you enough for the five star review and kind feedback. Recommending our dealership to your friends and family is one of the best compliments we could ask for . We will ensure to treat them with the same respect and exceptional customer service that you have received over the years. Thanks again for giving us this proverbial pat on the back, you made our day! We look forward to taking care of you and your MX-5 again soon.

October 21, 2020

Good customer service, this service was just for an oil change and winter tires mounted been coming to Wolfe Mazda for 15yrs for sales and service very satisfied. More

by ray.jenkins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason,cook
Oct 23, 2020 -

Wolfe Mazda responded

We are incredibly grateful for the awesome 5—Star Review. Thank you so much for your for choosing Wolfe Langley Mazda for all of your automotive needs for over 15 years! We look forward to working with you for many more years to come, ray.jenkins. See you next time!

October 20, 2020

I purchased a new 2019 CX9 from Wolfe in May/20. The entire experience - test drive, price, pickup, inhouse insurance was exceptional. Their team even added a hitch and roofrack on very short notice w/o More

by traveller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amber
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for your wonderful feedback and business, traveller. We can’t thank you enough for giving us the opportunity to earn your business and letting us take care of all of your automotive needs. We will make sure to share your thoughts with our Wolfe Langley Mazda Team and let them know to keep up the amazing work. We hope you will stop by again soon!

October 20, 2020

Good customer service.Understand the customer needs. Good customer service. Understand the customer needs. Really appreciate the courtesy car and it did not effect my work schedule at all. It will be More

by GS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Michael
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for taking the time to rate your recent experience at our dealership and letting us know that our team understood your needs and provided you with great customer service . We also appreciate the time you took to share your opinion with us about our service pricing. We are committed to fair, honest pricing. Please feel free to contact our Group General Manager, Marc Livingstone 604-534-0181, if you would like to discuss any of your specific concerns or recommendations. Again, thank you for taking the time to write this review. We look forward to hearing from you.

October 20, 2020

Had my second service at Wolfe Mazda yesterday and was met graciously by Mike at the front desk. He was very friendly and showed much care and caution with all the Covid safety protocols. He was happy to More

by Bonnie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike
Oct 21, 2020 -

Wolfe Mazda responded

Thank you for taking the time to acknowledge our Wolfe Langley Mazda Service Manager, Mike for being so welcoming, friendly, knowledgeable, thorough and caring during your entire vehicle servicing process. Our client’s comfort and safety is extremely important to us especially during this pandemic, so we truly appreciate you taking notice of the safety protocols we have implemented. Thank you for your business, Bonnie. We look forward to working with you again soon. Stay safe.

October 19, 2020

Everything went smoothly. You need to wear a mask, wash your hands. So it made me feel safe in there. There waiting area is spaced out nicely. They have coffee for you as well! Great dealership More

by Gabe93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt
Oct 21, 2020 -

Wolfe Mazda responded

Thank you so much for this wonderful 5-star review, Gabe93. We truly appreciate the time you took to let us know what a great job we are doing with the extra precautionary measures we have put in place during these times to ensure our community and team are safe. We sincerely value our feedback and business and look forward to working with you again soon. Take Care & Stay Safe.

October 19, 2020

Customer service is very friendly and great knowledge.. I am very satisfied with their service.. Prices are very competitive and easy to take your decision. More

by Alejandro Duque
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alain
Oct 21, 2020 -

Wolfe Mazda responded

We love knowing that our clients received a five star experience at our dealership! Thank you for taking the time to applaud our Wolfe Langley Mazda Service Team for providing you with friendly and knowledgeable customer service. Your feedback means a lot to us as does your business. We look forward to serving you again soon, Alejandro.

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