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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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March 07, 2022

They got me in on short notice as usual and out of a bind. Thanks Sherri-Anne and your team!! More

by ChrisB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wolfe GMC Buick responded

Thanks for the review, Chris. We are so pleased that Sheri-Ann and the rest of the team were able to help you out, all while exceeding your expectations. Enjoy your day!

March 07, 2022

Always a breeze dealing with Sherri-Ann when taking my terrain in for service. She is very good at explaining things that don’t make sense to me. She is fabulous at her job. More

by Marianne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 07, 2022 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review, Marianne. Sherri-Ann is amazing at taking the time and thoroughly explaining the servicing on our customer's vehicles. She definitely has the customer's best interest in mind. We look forward to seeing you again.

March 04, 2022

Need to take some lesson on customer service from Their sister company Wolfe Cadillac Service was ok BUT lots of room to Improve More

by Nlurquhart
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2022 -

Wolfe GMC Buick responded

Good morning. We have received your review and feedback. We apologize that you felt you hadn’t received a 5 star experience visiting our store, as you did with Wolfe Cadillac. Please reach out to our service manager at gmservice@wolfeautomotive.com or by calling 780-486-3334 and let us know more about your visit so we can improve and learn from this experience.

March 02, 2022

Renee and Steve are always friendly and helpful with my service needs. They make sure I'm completely satisfied. More

by Stus
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2022 -

Wolfe GMC Buick responded

Thanks for the positive review. Renee and Steve are awesome at making our customers feel appreciated and comfortable with their vehicle servicing needs. We are so happy that you left satisfied, and look forward to servicing you again in the future.

February 27, 2022

Oil change appointment. It was on time. I sat in the waiting room and drank a coffee and used my phone with their free wifi. It was done quickly and it was free with my More

by TL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2022 -

Wolfe GMC Buick responded

Thank you for taking the time to leave us a review. Our team is so delighted that you took advantage of our hospitality and we were able to get your vehicle in and out in a timely manner. We look forward to servicing you again in the future.

February 09, 2022

The people at WOLFE GMC Buick always go above and beyond to get me back on the road. More

by DMoller
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Doug Airey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Fricker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wolfe GMC Buick responded

Thanks for the positive review. Our team strives to offer the best customer experience possible - going above and beyond. We look forward to seeing you again.

February 09, 2022

The people I dealt with were very politeefficient and The people I dealt with were very polite efficient and knowledgeable They told me exactly what was done to my vehicle and I liked the video they se More

by shadowfx
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 09, 2022 -

Wolfe GMC Buick responded

Thanks for the 5-star review. The Wolfe GMC Buick team strives to offer the best experience possible for our customers, and offering video demonstrations to our customers is just one of our many flairs. We look forward to servicing you again in the future.

February 03, 2022

Sheri Ann is hands down the best service advisor I have dealt with over the years. She goes above and beyond any other experience I’ve ever had to make sure my trucks get in quickly and efficiently on very More

by BrodieJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2022 -

Wolfe GMC Buick responded

Thank you for the kind review. Sherri-Ann is definitely an asset to our team - she will always go out of her way to make sure the customer is well taken care of. We look forward to servicing you again in the future.

January 27, 2022

Great service great employees love going there .shuttle driver is great service desk is great too . More

by Abtokevinoneil
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome, Terri Ruddell
Jan 27, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review. Our team strives to offer the best in customer service. We are so glad our team was able to offer you great service and exceed your expectations.

January 26, 2022

Very good service by Emily in the service department. She is very thorough and accommodating. Highly recommend her as advisor. More

by jamesrya
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Emily Lebrun
Jan 27, 2022 -

Wolfe GMC Buick responded

Thank you for leaving us a positive review. We are so pleased that Emily was very accommodating and provided you with such great service. Our team looks forward to servicing you again in the future.

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