Wolfe GMC Buick - Service Center

Tire pressure check and oil change Sue addressed my concerns in a professional and friendly manner. She addressed the issues with me when the vehicle was ready in an efficient manner an Sue addressed my concerns in a professional and friendly manner. She addressed the issues with me when the vehicle was ready in an efficient manner and advised me to monitor the tire pressure and return to Western GMC if I suspected any problems. More

Excellent service I had my vehicle fixed and an issue came up after my initial visit. I contacted Cindy and she advised me to monitor the problem and come back in if th I had my vehicle fixed and an issue came up after my initial visit. I contacted Cindy and she advised me to monitor the problem and come back in if the issue persisted. I called back about a month later and Cindy asked me to come in the following day. The vehicle was looked at and the fix was made immediately in the service bay. I truly felt like Western was concerned about me and not just making money off the situation. Thanks again Cindy and Western, More

Above and Beyond my Expectations. Service Writer Sue Cameron went above and beyond to address the couple of anomalies that I experienced with my new vehicle. Sue was exemplary, desp Service Writer Sue Cameron went above and beyond to address the couple of anomalies that I experienced with my new vehicle. Sue was exemplary, despite my frustration she was great to deal with and quick to address my issues to remedy the problems. On her days off she was concerned and considerate enough to follow up and contact me to keep me appraised on the developments with the acquisition of parts and to arrange an appointment to repair my vehicle including a loaner vehicle so I was not inconvenienced with my busy day. It’s not often, actually I can’t remember the last time I had the pleasure of dealing with someone of Sue’s calibre and I would be remise in not writing in and conveying my sincere gratitude to a person who takes her job to heart and goes above and beyond to assist a customer. Sue truly is an asset to Western GMC and her professionalism and work ethic does not go unrecognised. Thank you Sue! Also a shout out to the Technician Peter and Service Manager Don Fricker for making my experience pleasurable and for giving me the comfort knowing that my vehicle is in good hands. Their assistance and for taking the time to explain some technical matters was greatly appreciated. More

Service was excellent. Was keep informed regarding any additional required maintenance. Also updated on all open recalls, which were looked after. Staff was very helpful a Was keep informed regarding any additional required maintenance. Also updated on all open recalls, which were looked after. Staff was very helpful and friendly. Service was done in the estimated time and a shuttle ride was offered. More

Improved Service Honestly have to say that a few previous visits were not as positive as this last one. Cindy went out of her way to keep me informed as to the status Honestly have to say that a few previous visits were not as positive as this last one. Cindy went out of her way to keep me informed as to the status of the work and additional problems that were discovered. All was attend to efficiently and expertly. Has renewed my faith in Western GMC service. More

Service Friendly staff! I was made to feel like I was the only customer in the world. The drivers were such a pleasure to ride with, too! Friendly staff! I was made to feel like I was the only customer in the world. The drivers were such a pleasure to ride with, too! More