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Wolfe GMC Buick - Service Center

Edmonton, AB

4.6
441 Reviews

441 Reviews of Wolfe GMC Buick - Service Center

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September 11, 2020

Great, prompt and friendly. Very helpful, got me in, my Sierra pickup serviced and on my way quickly. The lady in the parts department was extremely helpful. More

by deeconsulting
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Wolfe GMC Buick responded

We are so happy we could get you back on the road quickly. We take the time to not only read these reviews but learn how we can better improve our service in the future. We would love to hear what we could have done to deliver a 5-star experience.

September 09, 2020

Always a great job by guys in service department and always greeted by a friendly Renee!! Always helpful and friendly service in the service area!! More

by anilpersaud270
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 28, 2021 -

Wolfe GMC Buick responded

Thank you for the great review! We are so happy Renee and the team can continue to deliver a friendly and helpful experience.

September 05, 2020

Able to book appt when suited. Able to use covid-safe shuttle both ways. Done when projected. Got a couple of calls to clarify & explain their discoveries and procedures with related costs. Happy with se More

by GMC 33
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 28, 2020

very good service and great people love going there treat me with respect and knowledge I tell friends about the service I receive and they are very helpful More

by rmpl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kyara McKay
August 20, 2020

Having purchased 3 vehicles from Western GMC, there is a reason I keep coming back. The service department always takes good care of my vehicle and completes work in a quick and timely manner, whether it’s More

by MPederson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantelle Kelly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 19, 2020

I just recently purchased a vehicle from Lance. He was awesome to talk and very funny. Great customer service and was very informative about the vehicle I bought. Great staff there. 10/10 would recomm More

by Tristen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lance Gororo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chantal Geddes
August 17, 2020

very friendly staff and helpful! I always come here for service! Forgot their names and could not recognized them because of the mask. But good service! More

by AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen Nome
August 15, 2020

Thank you to Renee at Western GMC Buick. She always takes the best care of me and my vehicles 10/10 for best customer service!! More

by Marcy
Recommend Dealer
Yes
Employees Worked With
Renee Neudorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 15, 2020

Not super satisfied with my last 2 visits. Customer service was good but I am questioning the work that was done on my vehicle recently More

by BMAC
Recommend Dealer
No
Employees Worked With
Steve Hillerud
3.0
This rating includes all reviews, with more weight given to recent reviews.
Renee Neudorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 17, 2020 -

Wolfe GMC Buick responded

Hello, We would love to speak with you so we can gather the details on your visits here at Western GMC Buick. At your earliest convenience, can you please contact me directly so we can come up with a resolution? Don Fricker Service Manager

August 05, 2020

Service was excellent as usual. I drive to Western even though the other dealers are closer because they always deliver on their promise. From original purchase to follow up service, Western has always del More

by Ernie
Recommend Dealer
Yes
Employees Worked With
Steve Hillerud
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rebecca Gottfried
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