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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
442 Reviews

442 Reviews of Wolfe GMC Buick - Service Center

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November 22, 2024

I went to this dealership put a deposit in a truck of 1000$.they sold the truck. Then the sales rep tried to find me another truck finally found one from another province which was shipped to Edmonton. 3 More

by Corey
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brett Meaden
1.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2024

Sherri is absolutely the best in Fleet service. Smart, knowledgeable and informative. A definite go to for all our fleet issues. Always resolves the issue in a timely and affordable manner. We cont More

by Dennis.david
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2024 -

Wolfe GMC Buick responded

We appreciate the rating, and are glad we could provide you with a positive experience at our store! Sheri-Ann makes sure our customers are well taken care of and will do whatever she can to make sure they feel so. Our team at Wolfe GMC Buick looks forward to seeing you again.

December 17, 2023

I bought a truck from another company and it had a missing rad cap. The truck was overheating and blowing cold air. I needed to get home and the dealer across the street couldn’t help me because every More

by Robert Muschket
Recommend Dealer
Yes
Employees Worked With
Nithin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nithin Thomas
Dec 19, 2023 -

Wolfe GMC Buick responded

Thank you so much for sharing your experience, and we're grateful for your kind words about Nithin! We're sorry to hear about the issue with your truck, but we're glad Nithin was able to step in and assist when you needed it most. It's truly heartening to know that Nithin's quick thinking and willingness to help made a positive impact on your situation. We believe in going the extra mile for our customers, and your feedback reinforces the commitment we have to customer satisfaction. Safe travels, and thanks again for choosing us!

December 09, 2023

I live in Calgary but i was in an accident in Edmonton. The insurance company made life very difficult for me. Long story short I needed some engine work done that the insurance company wouldn't cover. It More

by Mark
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2023 -

Wolfe GMC Buick responded

It's unfortunate to hear about the challenges you faced after the accident, but it's great to hear that Sheri-Ann went above and beyond to help you. Dealing with insurance difficulties and a lengthy repair process can be incredibly frustrating, especially with external factors like the GM strike affecting parts availability. Sheri-Ann's commitment to finding parts and keeping you informed about your vehicle's status reflects our excellent service. If you need further assistance, feel free to reach out.

November 21, 2023

Great cars, wonderful customer service. Milly always being easy to contact. And also he will try to do all the requests from the customer. More

by Bolin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Milly Muhammad
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 04, 2023 -

Wolfe GMC Buick responded

Thank you for sharing your positive experience with us! We're delighted to hear that you find our cars great and appreciate our wonderful customer service. Milly takes pride in being easily accessible and accommodating to customer requests. We appreciate your feedback and look forward to serving you in the future.

November 20, 2023

I realized late in the season that I needed new tires. Dan Bass was very accommodating and helped me get organized with short notice. Very appreciative and this is why I go to Dan Bass for all my car need More

by Bennett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Bass
Nov 22, 2023 -

Wolfe GMC Buick responded

Thank you for sharing your positive experience with Dan Bass! We're delighted to hear that he was accommodating and helped you with your tire needs, even on short notice. We appreciate your loyalty and trust in choosing Dan Bass for all your car needs. If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. Thank you for choosing us!

September 12, 2023

I’ve had great experiences at this dealership thanks to Sheri-Ann and other helpful staff members. In particular, Sheri-Ann is extremely proactive and diligent in her work. She has very good interpersonal More

by Matt
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 02, 2023 -

Wolfe GMC Buick responded

We greatly appreciate your positive feedback. We are glad to hear Sheri-Ann and our team have made a positive impact on your experience. Our team appreciates your kind words and we look forward to the opportunity to assist you again in the future.

September 07, 2023

Booked my vehicle in for servicing and was able to get it in right away. Great communication with Sheri-Ann. She kept me apprised of their work progress. Truck was fixed perfect and on time. Very happy with More

by John Lamb
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Wolfe GMC Buick responded

We appreciate your positive feedback! It's wonderful to know that you had an excellent vehicle servicing experience with great communication from Sheri-Ann. We're thrilled to have fixed your truck perfectly and on schedule. We look forward to assisting you again in the future!

August 14, 2023

Sherri Ann is an exceptional person and extremely hard worker. Answered all my questions and made the process of repairing a frustrating issue seems easy. Excellent assist to the company. More

by Dennis.david
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 18, 2023 -

Wolfe GMC Buick responded

Your feedback is greatly appreciated! Sherri Ann's outstanding dedication and effort truly played a pivotal role in improving your repair experience. Thank you for recognizing her hard work.

July 20, 2023

very responsive reception and pointed me to the right direction. fast service! will bring my truck back More

by John Doe
Recommend Dealer
Yes
Employees Worked With
Kyle Tejada
Aug 08, 2023 -

Wolfe GMC Buick responded

Thank you, John Doe! Your feedback truly brightened our day. We're thrilled our reception team promptly assisted and guided you. Your positive experience with our fast service is awesome. Looking forward to your truck's next visit.

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