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Wolfe GMC Buick

Edmonton, AB

4.9
2,240 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,240 reviews

July 19, 2022

Best experience we have had buying a new vehicle, Vic was amazing. We will recommend Vic and the dealership to anyone in need of a vehicle. More

by Lori.krog
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vik Thakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ameer Jaber
Jul 19, 2022 -

Wolfe GMC Buick responded

Thanks for the 5-star review, Lori. Vik, along with the rest of our Wolfe GMC Buick team, is committed to delivering the best in customer service and will do whatever possible to make your experience a great one! We appreciate your rating and hope you enjoy the new wheels!

July 17, 2022

The service staff were fantastic. Sherri-Ann worked very hard with Ken to certify a vehicle for me. They understood the headaches I was going through and found ways to help make the More

by Ashleigh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sheri-Ann Dukart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kenneth
Jul 18, 2022 -

Wolfe GMC Buick responded

Thanks for leaving us a 5-star review, Ashleigh! Sheri-Ann definitely takes care of her customers by offering the best in customer service, making them feel comfortable and well-informed. We are committed to our customers' experience, and look forward to servicing you again.

July 17, 2022

Easy 5 star! Fantastic to deal with and put his all into helping me out! Thanks a million Travis! More

by Chris B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jensen
Jul 18, 2022 -

Wolfe GMC Buick responded

Hi, Chris. Thank you for taking the time to share your positive experience. Travis, along with the rest of our team at Wolfe GMC Buick Edmonton appreciates the review!

July 16, 2022

My husband and I had a very specific vehicle in mind that we wanted and this dealership made sure we stayed in our budget while still getting us everything we wanted. They kept in touch while things were get More

by Kelsey Steege
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Curtis Jensen, Andries Griede
Jul 18, 2022 -

Wolfe GMC Buick responded

Thank you for the great review, Kelsey. The Wolfe GMC Buick team is always ready to listen and assist our customers any way we can! We believe in offering the very best in customer service and creating an experience like no other. Enjoy the new ride!

July 15, 2022

They are friendly, knowledgeable about the products they sell . They courage there customers to drive safely by providing upgrades and extra warranty . There is no nonsense , they explain what you will be r More

by roryisabelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ameer Jaber
Jul 15, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review. Our team appreciates the kind words and are glad we could provide you with a positive experience during your visit with us! We look forward to seeing you again! Enjoy the new wheels!

July 13, 2022

Dan was awesome, Curtis was awesome - the whole experience was was top notch. We felt like they not only sold us a vehicle but made us a member of the Wolfe GMC family! We highly recommend them f More

by The Brown's
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Bass
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Jensen, Andries Griede
Jul 13, 2022 -

Wolfe GMC Buick responded

Thank you for the kind review. Dan and Curtis, along with the rest of the Wolfe team, strive to deliver the best experience possible for our customers. And if we can make you a member of our Wolfe GMC Buick family, we know we did it right! We look forward to seeing you again! Enjoy the Terrain!

July 10, 2022

good service and professional skill Your review needs to be at least 15 words long. More

by Oscar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andries Griede, Ameer Jaber
Jul 11, 2022 -

Wolfe GMC Buick responded

Thanks for the 5-star review, Oscar. We are delighted to learn about your experience with us. Enjoy the new ride!

July 08, 2022

Listed all fluids as good yet neglected the coolant reservoir during oil change. Wanted to replace a power steering hose for $800 which was not even leaki g! The only reason they posted they tried to More

by tzaped
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brenda Seehagel
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 13, 2022 -

Wolfe GMC Buick responded

Thank you for your feedback. We apologize that you felt you hadn’t received a 5 star experience visiting our store. We are actively looking into your visit and will follow up with you when we have gathered all the information. We are always looking for feedback to know what we could have done differently to earn a 5-star experience review from our customers. If you’d like to get in contact with our Service Manager, please reach out to gmservice@wolfeautomotive.com or by calling (780)-486-3333 and let us know more about your visit so we can improve and learn from this experience.

Jul 13, 2022 -

tzaped responded

If we were asked to simply come by and the dealership would correct the problem but instead was forced to deal with Red tape amd answers of "I don't know what to tell you,....not sure how they could have missed it, as it is right by the oil fill.", "Can we just reimburse you for the coolant?" If I had to correct the problem myself....why would I need this dealership? Customers lost!

Jul 13, 2022 -

Wolfe GMC Buick responded

Together with our sister store, the Wolfe service team has attempted to reconcile and admit our wrong. The service supervisor and service manager have reached out through email and phone conversations, and offered to reimburse your service charges and remedy the issue. We are sad to hear that you have refused our offer.

Jul 14, 2022 -

tzaped responded

If it was acknowledged on my 1st call this would have been done. Not until I did a review which is unflattering did I get contacted, but the truth for future customers is a good heads up. Having the female service rep getting upset at me and hanging up because I didn't want the compensation for the coolant ($23) which I did myself, nor did I want my money back from the oil change service ($95 if complete but missed obvious). Why exactly would I contact Wolfe service for more of the same? Mistakes happen, but to have someone ask me to come down to explain the service???? No mention of simply topping it up, "sorry" but instead full of excuses. There is nothing to correct as I did it myself! This is on you wolfe, not me

June 29, 2022

Am glad a local dealership had a vehicle on the lot like I was looking for. Vehicle was in pristine condition! More

by spike.71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nithin Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vik Thakur
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ameer Jaber
Jun 29, 2022 -

Wolfe GMC Buick responded

Thanks for the positive review! We are delighted that our team could help you find the vehicle you were looking for. Enjoy the new ride!

June 27, 2022

They were great to deal with explained all our questions and accommodating our needs and made the experience very easy and got our vehicle to us in the time we asked very friendly dealership More

by grandmagrace17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Kaskowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Curtis Jensen
Jun 27, 2022 -

Wolfe GMC Buick responded

Thank you for the 5-star review. Our team takes customer service to the next level, ensuring all our customers feel comfortable and appreciated. We look forward to seeing you again!

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