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Wolfe GMC Buick

Edmonton, AB

4.9
2,231 Reviews
Welcome to Wolfe GMC Buick. We are proud to have served the Edmonton and area market with quality General Motors products since 1962. Located on the corner of 184 Street and Stony Plain Road, our modern full service facility is equipped to serve you, whether you need a new vehicle, used vehicle, maintenance, repairs, or parts and accessories for your present vehicle. We are committed to greeting you with a smile each time we meet you, as we truly appreciate every customer who contacts us. Our staff are well-trained and have the resources to satisfy each of your particular needs – choosing a new or used vehicle with specific options, arranging different finance or purchase options, scheduling maintenance or repair of your vehicle, or locating that special part or accessory. Our goal is to ensure that every customer we serve is completely satisfied with the experience - and will tell their friends and relatives about us. We hope to see you soon!
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18325 Stony Plain Rd NW

Edmonton, AB

T5S 1C6

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Showing 2,231 reviews

April 09, 2014

Shawn Cook and the team at Western GMC/Buick Very pleased with the overall experience at Western GMC/Buick. Shawn Cook was very easy and professional to deal with. Once I was passed onto the fi More

by rileymoir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2014 -

Wolfe GMC Buick responded

Riley, congratulations on your new car! Thank you for taking the time to write about your experience. It is magnificent to know that Shawn was able to provide you with the pressure-free and professional service that Western GMC Buick is known for. We greatly appreciate your recommendations! Please keep us updated if theres anything else we can do for you. Also, be sure to stay connected with us between visits on Facebook and Twitter. Kind regards, Don Fricker Service Manager 780-486-3333

April 09, 2014

Customer service Susan Cook is absoutely amazing! She was so helpful in assisting me with my concerns that I have. I have a Saturn Ion that is on the recall list. I More

by cjweb
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Susan Cook
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you for writing about your visit with us! I am happy to hear that Susan was able to provide you with the outstanding customer service we strive to deliver to each of our guests. I'll be sure to pass along your compliments to her and to Tara as well. We value our customers and we look forward to seeing you on your next visit. Also, be sure to stay connected with us on Facebook and Twitter. Kind regards, Don Fricker Service Manager 780-486-3333

March 27, 2014

Total Convenience Dropped off vehicle at 7AM returned home by 7:39AM was able to continue my day without interruption. The courtesy driver picked me up 10 min. after I More

by BCRS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Craig Thatcher (Shuttle Service), Sue Cameron
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you so much for taking the time to provide such great feedback, Brian! It's our pleasure to provide a friendly and top quality service for all of our customers, and I am extremely happy to hear that your experience with us was so positive. I'll be certain to pass along your compliments to Sue and Craig as well. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Kind regards, Don Fricker Service Manager 780-486-3333

March 25, 2014

Everyone at the dealer ship goes out of there way to make you comfortable. If you have any questions at any time even after you have driven off the lot they will help you any time I have in the past and will More

by cookie28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Alan Walker, Sue Cameron, Chantal Geddes, Brandon Holmes, Aaron Peterson, Cindy Smith
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you for this review! Allan and our entire team take customer loyalty very seriously, and we're thrilled to hear that you were very satisfied with your car-buying experience. We appreciate your business and we look forward to serving you again! In the meantime, stay connected with us on Facebook and Twitter for dealer news and specials. Best regards, Doug Airey General Manager 780-486-3333

March 19, 2014

My wife and I can't say enough good things about the service we've received at Western GMC. All the service employees that we have come into contact with have been very approachable and helpful, as wel More

by justin4995
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron, Cindy Smith
Apr 16, 2014 -

Wolfe GMC Buick responded

Justin, thank you for writing about your visit with us! I am happy to hear that our team was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We really appreciate this feedback, and I'll be certain to share it to Cindy and Sue and with the rest of the staff. Please keep us updated if there's anything else we can do for you! Also, visit us on Facebook and Twitter for dealer updates and specials. Best regards, Don Fricker Service Manager 780-486-3333

March 17, 2014

I deal with Rick Arnold nearly every day at work as a customer, he's always extremely helpful, always available via phone and email during his posted work hours. Extremely friendly on the phone and under More

by CynthiaGagne
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Arnold
Apr 16, 2014 -

Wolfe GMC Buick responded

Cynthia, we make sure that all of our employees are friendly and knowledgeable, and I am happy to hear that the time spent with our sales associate was a pleasing experience. We strive to provide exceptional customer service in all aspects of our dealership, and I'm glad to hear Rick took such great care of you. If you have any questions or concerns, please come back to visit us. We are eager to see you in the future. Be sure to check out our Facebook and Twitter so that you can take advantage of our many great specials and incentives. Best regards, Doug Airey General Manager 780-486-3333

March 15, 2014

Booking was handled well, service advisor was very friendly and helpful in determining what recommended servicing to have done. Arranged for shuttle and called as soon as vehicle ready. Have not had a More

by floydo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you so much for taking the time to provide such great feedback. It's our pleasure to provide a friendly and top quality service for all of our customers, and I am extremely happy to hear that your experience with us was so positive. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials. Best regards, Don Fricker Service Manager 780-486-3333

March 15, 2014

Brought my GMC Diesel in for some major TLC and repairs. Tara Sherman made my experience in the service department very pleasant. Her outgoing personality and people skills made my visit less stressful. Aft More

by Searea
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Apr 16, 2014 -

Wolfe GMC Buick responded

Thanks so much for the nice review! I am happy to hear that you were so pleased with the service you received during your recent visit. Tara is a key component of our team here at Western GMC Buick, and she will be glad to know about your experience. We hope that you will continue to come to us for any of your automotive needs. In the meantime, follow us on Facebook and Twitter to stay current on our latest news and special offers. Best regards, Don Fricker Service Manager 780-486-3333

March 14, 2014

I have had nothing but an excellent experience with Rick Arnold in the parts department. He is friendly, helpful and a pleasure to deal with. I would recomend Rick to anyone looking for parts for their vehi More

by BBailey5
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rick Arnold
Apr 16, 2014 -

Wolfe GMC Buick responded

We would like to extend our gratitude to you for taking the time to give us your feedback. It is wonderful to hear that Rick was able to provide you with an excellent experience! We really appreciate this feedback and I'll be certain to share it with him. Thank you and please let us know if there's anything else we can do for you. Also, be sure to stay connected with us on Twitter and Facebook for dealer updates and specials. Best regards, Don Fricker Service Manager 780-486-3333

March 14, 2014

I've dealt with Rick Arnold for a number of years now. He is very experienced & always offers the best in customer service. His level of knowledge & great attitude make him a pleasure to deal with. More

by Toptech
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Arnold
Apr 16, 2014 -

Wolfe GMC Buick responded

Thank you for this great review! We appreciate your loyalty to our dealership! Rick is a key component of our team here at Western GMC Buick, and he will be glad to hear your compliments and know that his great customer service was recognized by you. Please let us know if there's anything else we can do for you! Also, be sure to follow us on Facebook and Twitter for dealer news and specials. Best regards, Don Fricker Service Manager 780-486-3333

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