Wolfe GMC Buick

Very friendly. They were able to work with what I was looking for and my budget and get me into my brand new vehicle. Thank you for your help! looking for and my budget and get me into my brand new vehicle. Thank you for your help! More

Awesome buying experience! Renato Picoc is very accommodating and knowledgeable of his job! Their service department is also easy to deal with and very fast. accommodating and knowledgeable of his job! Their service department is also easy to deal with and very fast. More

Oil change & maintenance check An employee from Wolfe Cadillac drove my Chevie Cruze over to Western GMC Buick to have it serviced. I waited comfortably at Wolfe Cadillac for my ca An employee from Wolfe Cadillac drove my Chevie Cruze over to Western GMC Buick to have it serviced. I waited comfortably at Wolfe Cadillac for my car to be serviced and returned to me. Western GMC Buick serviced my car promptly and I got it back ready for another year of safe driving. More

I have been going here for over 20 years .Have had no I have been going here for over 20 years . Have had no issues and Gerry and Cindy Have always looked after my needs. Would recommend to everyone I have been going here for over 20 years . Have had no issues and Gerry and Cindy Have always looked after my needs. Would recommend to everyone More

I brought my 2015 Denali in to be serviced last week. The running boards had stopped working and that is the main reason I brought it in. I was told that they both needed new motors and it would cost upwards running boards had stopped working and that is the main reason I brought it in. I was told that they both needed new motors and it would cost upwards of $4000.00. I had to decline that service due to the fact that I could not afford that at this time. I decided to have my oil changed, cabin air filter changed and malfunctioning sensor changed instead. Then, I received a phone call stating that something was wrong with my radio screen. There was absolutely nothing wrong with my radio screen prior to this service. I told the service advisor (I think his name was Steve) that the screen is fine. He told us about another sensor that needed to be fixed so we said okay. When we picked up our vehicle, our bill was $2500.00. This was very expensive for us but we agreed to everything and paid our bill. When I got back in my vehicle my radio screen was off completely. I went back inside asking what happened but they claimed “it just stopped working”. They said it would be $80 to diagnose the issue. I told the service agent that we just spent all of this money and it clearly something that happened during the service, and that they should at least look at it without charging me $80. They say “sorry, these things sometimes just happen and stop working. I was told that there was no deal they could have offered me. I thought they could have done something considering I’m supposed to be one of there “valued clients”. I looked up on YouTube how to fix a screen that has been unplugged. And guess where it was unplugged? Right next to the cabin filter which I had serviced. Obviously it had been bumped and unplugged during the service. I took it upon my self to plug it back in. Everything is working fine now. But I will never take my vehicle back to Western GMC nor buy another GMC in the future. They definitely showed their true colours by refusing to take responsibility for something that they did or even try to help one of their clients out, especially in challenging times where customer service is important. More

We’ve been in the market for a new vehicle for a while. Aaron made the whole purchase process easy. Due to social distancing protocols, the majority of our correspondence was done via email. He was prom Aaron made the whole purchase process easy. Due to social distancing protocols, the majority of our correspondence was done via email. He was prompt with responses and happy to help. The dealership was clean, well appointed and the staff friendly and courteous. 10/10 would recommend to others. More

Great experience. Very helpful when I was looking for my new vehicle. Approachable sales people. After I picked up my vehicle Zac followed up to make sure I was completely satisfied. new vehicle. Approachable sales people. After I picked up my vehicle Zac followed up to make sure I was completely satisfied. More

Steve, thank you for your effort to deliver what you promised. Very welcoming atmosphere. As usual western Buick gmc service department exceeds expectations. I’m glad I bought my vehicle here promised. Very welcoming atmosphere. As usual western Buick gmc service department exceeds expectations. I’m glad I bought my vehicle here More

Zac was great to deal with. His communication was quick and to the point. We also appreciated his willingness to use text and email. We had a great experience dealing with everyone at Western GMC. and to the point. We also appreciated his willingness to use text and email. We had a great experience dealing with everyone at Western GMC. More

Megan and the team at western were all fantastic they helped me find a vehicle that worked for me and made the process super easy. helped me find a vehicle that worked for me and made the process super easy. More