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Wolfe GMC Buick - Service Center

Edmonton, AB

4.5
443 Reviews

443 Reviews of Wolfe GMC Buick - Service Center

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May 02, 2015

Caring and Receptive Staff We brought our vehicle to Western right after we had an accident. This was on a Saturday and their staff was very considerate and receptive. Through More

by susan s
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chantell Kelly, mechanic assigned to our vehicle
May 04, 2015 -

Wolfe GMC Buick - Edmonton responded

Susan, thank you for writing such a great review about our dealership! We appreciate the feedback and are pleased that your service experience was so positive. We always do our best to make sure all of our customers leave completely satisfied with the maintenance work performed on their vehicle. We look forward to seeing you again. Don Fricker Service Manager 780-486-3333

March 20, 2015

great Team at Western Prompt friendly service with professional results. all my questions and concerns were quickly addressed. I left the Dealership with the feeling tha More

by Vorlon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica, Cindy Smith, Shawn Green
Mar 23, 2015 -

Wolfe GMC Buick - Edmonton responded

Thank you so much for this great review. We try to create a friendly and professional experience for all of our guests. The fact that you go out of your way to support our business means a great deal to us. If you need anything else at all, please come back to see us. Also, check out Facebook and Twitter for exclusive content and deals. Don Fricker Service Manager 780-486-3333

March 18, 2015

Very friendly service Greated in a very friendly manner, Renee, my service advisor listened to my issue and took time to understand the problem. Also when I came to pick u More

by OK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mar 19, 2015 -

Wolfe GMC Buick - Edmonton responded

Thank you for writing about your visit with us! I am happy to hear that Renee was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns. Be sure to check us out on Twitter and Facebook. Don Fricker Service Manager 780-486-3333

March 18, 2015

Service with a Smile Greeted warmly by staff and continued with prompt and fast service . The service and staff are consistent with their service and customer care -- tha More

by Willie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Mar 19, 2015 -

Wolfe GMC Buick - Edmonton responded

Willie, I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. Thank you so much for choosing us. If you have any further needs, do not hesitate to come back to see us. Also, be sure to visit our Facebook and Twitter to stay in the loop with special deals and contests. Don Fricker Service Manager 780-486-3333

February 27, 2015

Great customers service and knowledgeable staff All the service staff make it a dream to take my vehicles to Western Buick/GMC. Steve makes us feels every time like his most important customer. I wi More

by camosmama
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
January 20, 2015

Unmatched Service in All of Edmonton I have never been to a dealer in 22 years of living in Edmonton where I have received amazing level of service as I did at Western GMC this past visit More

by Jonb
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jan 21, 2015 -

Wolfe GMC Buick - Edmonton responded

I really appreciate you being so kind as to write this review about our dealership. We try our best to stand out from other dealers in terms of service excellence. It is great to hear that Steve went above and beyond to meet your needs and provide you with a memorable experience. We would love to work with you again in the future. Don Fricker Service Manager 780-486-3333

November 26, 2014

Service Department Your people are always friendly and able to answer all my questions. The work done on my vehicle is always well done and I have never had any problem More

by monika.pachan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Other Employees : Cindy Smith
Nov 26, 2014 -

Wolfe GMC Buick - Edmonton responded

Thank you for taking the time to write about your experience with us. Your glowing review is a reflection of our intense dedication to going the extra mile to please our guests. Our primary focus is to provide each and every customer with exceptional service, and I am extremely happy to hear that we were able to satisfy that. Do not hesitate to inform us if you have any further automotive needs. Don Fricker Service Manager 780-486-3333

November 25, 2014

Service Adviser - Michael Chui Michael, my service adviser is personable and very cheerful. He kept me informed on the status of my vehicle and promptly returned my phone calls. More

by drtdvl
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Nov 26, 2014 -

Wolfe GMC Buick - Edmonton responded

Thank you so much for taking the time to write this review. Michael is a key component of our team and it is great to hear that he kept you informed about the status of work on your vehicle. If there is anything else that we can do to help you with regards to your vehicle, please feel free to let us know. Don Fricker Service Manager 780-486-3333

June 30, 2014

Sue Cameron got it done!! Sue Cameron in the service department went above and beyond my expectations to have some work done to a vehicle of mine that I had purchased at Wester More

by bellindustries
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sue Cameron
Jul 01, 2014 -

Wolfe GMC Buick - Edmonton responded

Thank you so much for this great review! We work very hard to provide each of our customers with outstanding customer service, and I am pleased to hear that Sue went above and beyond your expectations and was able to show you what Western GMC Buick is all about. I'll be sure to pass along your compliments to her. Thank you for your business, and we look forward to serving you again! Also, check us out on Facebook and Twitter for exclusive content and deals. Best regards, Don Fricker Service Manager 780-486-3333

May 27, 2014

Always a pleasure!! Michael in the service department is a gem to deal with!! Always friendly and helpful. He had promised to call me if there were any more issues with More

by kelownabound
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Penny in service department
May 28, 2014 -

Wolfe GMC Buick - Edmonton responded

Thank you so much for taking the time to provide such great feedback! It's our pleasure to provide friendly and courteous service to all of our customers, and I am extremely happy to hear that your experience with us was so positive. I'll be sure to pass along your kind words to Michael and Penny as well. Please don't hesitate to contact us if you have any further questions or needs. Be sure to check us out on Twitter and Facebook for dealer news and specials.  Best regards, Don Fricker Service Manager 780-486-3333