Wolfe GMC Buick - Service Center

Caring and Receptive Staff We brought our vehicle to Western right after we had an accident. This was on a Saturday and their staff was very considerate and receptive. Through We brought our vehicle to Western right after we had an accident. This was on a Saturday and their staff was very considerate and receptive. Throughout the entire our vehicle was with their Service Department, we were kept informed of what was happening by the mechanic working on it. I would recommend this dealership to anyone who needs their vehicle serviced, The staff are the best! Susan S. More

great Team at Western Prompt friendly service with professional results. all my questions and concerns were quickly addressed. I left the Dealership with the feeling tha Prompt friendly service with professional results. all my questions and concerns were quickly addressed. I left the Dealership with the feeling that my vehicle and I were family at Western. More

Very friendly service Greated in a very friendly manner, Renee, my service advisor listened to my issue and took time to understand the problem. Also when I came to pick u Greated in a very friendly manner, Renee, my service advisor listened to my issue and took time to understand the problem. Also when I came to pick up my vehicle I was looked after very effciently and in a very friendly manner. More

Service with a Smile Greeted warmly by staff and continued with prompt and fast service . The service and staff are consistent with their service and customer care -- tha Greeted warmly by staff and continued with prompt and fast service . The service and staff are consistent with their service and customer care -- thank you More

Unmatched Service in All of Edmonton I have never been to a dealer in 22 years of living in Edmonton where I have received amazing level of service as I did at Western GMC this past visit I have never been to a dealer in 22 years of living in Edmonton where I have received amazing level of service as I did at Western GMC this past visit. This was my first time to Western and I expected the same typical service as I have seen at Ron Hodgson, Millwoods Honda, City Ford, and Bavaria BMW as I have owned these various makes of vehicles. I was highly surprised with the not average, but exceptional service, communication, and helpfulness of the service advisor by the name of Steve Hillerud. I had never met him before and this was my first time to Western, however, he treated me as if I was a long term customer and he went over and above to help me with my service needs and warranty work that needed to be done on my Denali. I was so shocked with the amazing service I have received that I have been telling my family and my friends that Western GMC is the place to go. Steve, is professional, helpful and his communication was incredible. I had lots of work to be done and every day he called me early afternoon to give me an update on where things were at the in process. Thanks again Steve, i have and will continue to unreservedly encourage folks to see you for service of their GM, Chev and Buick vehicles. More

Service Department Your people are always friendly and able to answer all my questions. The work done on my vehicle is always well done and I have never had any problem Your people are always friendly and able to answer all my questions. The work done on my vehicle is always well done and I have never had any problems with the vehicle after it has been in for service. More

Service Adviser - Michael Chui Michael, my service adviser is personable and very cheerful. He kept me informed on the status of my vehicle and promptly returned my phone calls. Michael, my service adviser is personable and very cheerful. He kept me informed on the status of my vehicle and promptly returned my phone calls. More

Sue Cameron got it done!! Sue Cameron in the service department went above and beyond my expectations to have some work done to a vehicle of mine that I had purchased at Wester Sue Cameron in the service department went above and beyond my expectations to have some work done to a vehicle of mine that I had purchased at Western, but the warranty had since expired (although, not by much). Sue took my concern to GM directly and got approval to get the work done. She kept me in the loop the entire time and got things fixed when I fully expected GM to say "too bad, it's off warranty". GM is lucky to have people like Sue Cameron working for them, and this whole experience has put Western GMC first on my list of places where I will go when it is time for a new truck. Because of Sue, I certainly hope I can get a deal done with Western as I am very happy to be their customer to this point. - Kirk Pflughaupt. More

Always a pleasure!! Michael in the service department is a gem to deal with!! Always friendly and helpful. He had promised to call me if there were any more issues with Michael in the service department is a gem to deal with!! Always friendly and helpful. He had promised to call me if there were any more issues with my car and he did!! No hidden surprises. Penny in the service department very friendly & helpful too. More