443 Reviews of Wolfe GMC Buick - Service Center
Drove a hour for a free oil change and was told they were expired. Was then told I had a recall that includes an oil change, but took three hours. Was then told they didn’t have the parts but were still go expired. Was then told I had a recall that includes an oil change, but took three hours. Was then told they didn’t have the parts but were still going to continue the oil change and charge me. I left and will not be going back for service. More
Rene and Steve at Western always do a great job getting our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! our truck in and out in a timely manner. We have never had to wait around. They are always on time and keep us informed. Thanks Rene and Steve! More
I brought my car in with multiple problems, which appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front s appeared to be wiring or sensor issues (horn alarm went off continuously until fuse was pulled, random starting without key in park position, front stereo speakers not working) at the end of the day it cost almost $400. Drove car home and speakers were still not working and the air bag sensor was on. Returned with the car and on the way there the signal lightbulb died. Changed bulb, etc…, fixed air bag sensor, but the stereo still has speakers that don’t work in the front - although they were working as we left the second day. It was almost another $200 but after I complained about the additional charges they ended up just charging for the signal light fix. The interior roof area also is now leaking - I assume from when they tried to fix the stereo wires. I’m left not feeling confident in the shop’s abilities. I also phoned again stating that the stereo speakers still do not work and my call message was not returned. More
My service technician was very friendly . The service was quick and efficient. I always enjoy walking around looking at all the fantastic vehicles that are available. quick and efficient. I always enjoy walking around looking at all the fantastic vehicles that are available. More
There’s a lot more to a business than just their product. Service is a huge part of it and Sheri-Anne provides that. She is one of the reasons that I stick with GMC trucks. She is definitely an asset to W Service is a huge part of it and Sheri-Anne provides that. She is one of the reasons that I stick with GMC trucks. She is definitely an asset to Western Gmc! More
Brought my Acadia in for an oil change. Not only did their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service depart their thoroughness identify another 2 issues, they were able to fix the issues and get my car back promptly. Steve and the team in the service department did a great job and went above and beyond, as per usual!! Thanks for the great service!! More
It was a very good experience. The only thing was there were very few new trucks to look at while I was getting my oil changed. were very few new trucks to look at while I was getting my oil changed. More
Fast efficient service, friendly advisors and service staff. Waited for recall on airbag to be done, and they finished within time promised. Very clean waiting area. staff. Waited for recall on airbag to be done, and they finished within time promised. Very clean waiting area. More