Wolfe GMC Buick - Edmonton

Years of the Best Service Experiences...well...EVER I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have li I have been driving and owning cars since I was 16. That means I've owned a lot of cars and had a pile of repair bills over the years. Since I have limited technical knowledge, it's critical for me to be able to trust my service adviser. Cindy Smith is the a person I've worked with for many years...and I can honesty say I completely trust her. She's friendly, straightforward and has gone far above what I expected her to do over and over again. And we're talking YEARS here. She hasn't let me down once. What does that tell you? I don't give recommendations lightly...but my experiences with Cindy -- and the rest of the service department at Western GMC -- have been consistently outstanding. They care about integrity, They treat me like a valued customer and genuinely care that I leave there happy. That matters to me. I have absolutely no reservation in recommending Cindy and Western GMC.. Not a single one. More

Professional customer relation I would like to thank Mr. Jaimie Brandt for his business and helping me find my car. This location has a great customer service and their goal is to I would like to thank Mr. Jaimie Brandt for his business and helping me find my car. This location has a great customer service and their goal is to bound a tight relation with their clients. I definitely recommend this place to my other friends and may come back in future for my next car purchase. I am so happy with my buick. More

Excellent service We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to We have been using the service department for 5 years and have been very happy. Everyone from the service writers to the shuttle drivers are there to serve you. They are friendly, knowledge and very helpful. More

Amazing. From the moment we bought our vehicles, we have had nothing but exemplary service. Cindy Smith is awesome. She knows our vehicles, she is prompt in From the moment we bought our vehicles, we have had nothing but exemplary service. Cindy Smith is awesome. She knows our vehicles, she is prompt in meeting all our needs, she is knowledgable and friendly. The staff, from the sales reps to the mechanics give you the best of service and make you feel like you are important. They care. Western and Cindy Smith have our complete faith and appreciation. Thank you! More

Service reception Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. Cindy Smith went above and beyond to make sure I had a shuttle back home. The follow up was great and appreciated very much. Very friendly. More

End of warranty servicing I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When c I brought my 2104 Sierra in for some routine maintenance and for the end of warranty servicing. The staff were very friendly and accommodating. When completing the end of warranty review, they found a coupe, of items that I had not noticed myself such as the radiator was leaking and a transmission line that was leaking. The staff at western GMC replaced both my radiator and transmission line under warranty, no questions asked and because the servicing took longer than expected they gave me a rental vehicle overnight. The next day when I came to pick up my truck they had it washed and sitting in the warm garage waiting for me. Steve Hillerud was the service manager and I was very happy with the level of service he provided me. More

went above and beyond.. I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I ha I have used this service department for 20 years, mainly just for general maintenance, however last fall, I had no a/c, I took it in, apparently, I had a small hole in the condenser, to my dismay it was not a warranty item as it was not the fault of the manufacturer, however since I was a longtime customer, Don covered it under policy, need less to say I just today, bought another truck from Western GM Thanks More

Easiest transaction of my life We were in the market for a used minivan and had checked out all the area dealerships (and out of the area as well) and we felt pressured at some deal We were in the market for a used minivan and had checked out all the area dealerships (and out of the area as well) and we felt pressured at some dealerships and not important enough to be taken seriously at others. We thought we had exhausted our search one Saturday afternoon when I double checked my vehicle watch list and saw that I had bookmarked a minivan at western Buick gmc. So we drove straight over there. We called ahead to make sure the van was still on the lot. We spoke briefly with James however he ended up being busy with another test drive when we arrived. We dealt with Darren for the sale. He was excellent. Not pushy, very knowledgable. He let us test drive the van (which was warm and waiting for us) by ourselves. No ride along. No pressure. He let us pull it into a service bay to have a thorough look at it in good lighting. We were very impressed. When it came time to talk numbers, we offered a reasonable price and with little to no effort it was accepted. Easiest transaction ever. On Monday we signed the financing paper work and were on our way. This dealership is one of the best we dealt with. I would definitely recommend them. More

Great experience! Great experience with this dealership! Went in looking for a new truck and needless to say I am more than satisfied with the knowledge and professiona Great experience with this dealership! Went in looking for a new truck and needless to say I am more than satisfied with the knowledge and professionalism from the staff. Because of Aaron I now know my truck inside out, he went through every possible detail from the trim levels of the trucks right down to the financing and delivery date. During the whole process I never felt any pressure to jump into a purchase (like at most other dealerships...), but instead I was able to take my time before making the actual purchase. I would highly recommend this dealership if looking for a new vehicle!! More

Awesome Customer Service Came into the dealership thinking of trading up but was not sure yet. Aaron took the time to show me the truck I was thinking about purchasing and als Came into the dealership thinking of trading up but was not sure yet. Aaron took the time to show me the truck I was thinking about purchasing and also made very good recommendations. He was very knowledgeable about the trucks on his lot and answered all of my questions. Also took me around to show me the difference between them. They also gave me more than I thought for my trade in than I was hoping for. I always hated going into dealerships because I always think they are out to get me but he made the deal a breeze no sleezy sale tactics and he was not pushing me to purchase a vehicle. I will be back when I plan to upgrade again!!! More