Winnipeg Honda

Don't waste your time Salesperson Andy Chan tried to convince us that the mark up for a Civic was very little and the price will be basically the MSRP. He then low-balled Salesperson Andy Chan tried to convince us that the mark up for a Civic was very little and the price will be basically the MSRP. He then low-balled the price of our trade in. He wouldn't give us a price for the Civic but he said if we get a price from another dealership he would match it. He said the quote would have to be on paper and signed by the dealership. When he called us we told him we are buying from a different dealer (there was a $3,000 price difference). He said we didn't give him a chance to give him their best price. They expect you to do all the work and then come back so they can match the price. More

Great Service I dealt with Graham Loughrin on two occasions with my two vehicles over the last week. The service I received was over the top. Graham provided stra I dealt with Graham Loughrin on two occasions with my two vehicles over the last week. The service I received was over the top. Graham provided straight, honest and beyond the call of duty service. Everything was explained clearly prior to any work being done and all potential work was detailed and explained thoroughly. I am usually a skeptic when it comes to dealing with dealerships but I will be back to see Graham whenever the need arises with no hesitation. More

Worst experience ever with the car service at Winnipeg Honda We went to the Winnipeg Honda last Friday, January 5 2018 to fix the antenna of my CRV that was already fixed by them 9 months ago because at the car We went to the Winnipeg Honda last Friday, January 5 2018 to fix the antenna of my CRV that was already fixed by them 9 months ago because at the car wash I realized the was a leaking coming below the antenna area so when I checked it I visually confirm it wasn’t properly adjusted to the car’ roof. (I broke the antenna baking up and hitting the garage door that wasn’t completely opened around 10 month ago) They couldn’t get an appointment right away so I wait two weeks. We went to their shop on Friday at 8:00am when they told us to be there to explain the situation and leave the car for the day to get it fixed. I got a call at 10am. Ian P. (the contact there) to note the antenna had to be completely replaced as they couldn’t attached it to the roof they wait they tried before, so I ask if the price was already cover as we already fixed it there and he said (in a rude way) that the first fix didn’t work so they have to do something different now (remove and replace the entire connection) and that the price will jump from $68 to $740. I was surprised and asked if at least they could discount the already paid fix as they were the one making that mistake and he replied that I didn’t buy the antenna with them the first time (Ian then checked it and recognized we did it all with them at that time as I had the papers and was on their system). That being admitted he did not took into account any of their previously bad work. I just wanted to get it done so said I’ll phone him back to confirm as I didn’t expect that price and needed to confirm with my wife which I did right away. I called Ian to confirm and asked if the antenna model could be preplaced for a thin shark one to lower the possibilities for this to happen again and in not very polite way he said no, “why do you want to change it. You should be using the same one, we can’t change it for a different one” so I noted they mentioned that was a possibility last time I was there as they needed to replace the entire system, so he replied. “OK, ILL CHECK AND WILL CALL YOU BACK SOON TO CONFIRM” I waited all day for Ian’s call but since he didn’t I assumed he founded it was ok to do so they fixed it. We got back to pick our car at 4.30pm. The receptionist asked us to paid around $25 for the car assessment which we declined and noted I that the assessment was already done last time (just to see the antenna was broken) and that I wanted to talk to Ian first to see what they did with the car, so I waited another 20 minutes to finally see him. Ian said (in a rush and without even looking at us) that they are handling 150 cars a day and didn’t have to time to confirm if the antenna model change was possible, neither to call us back so they didn’t do anything and asked me to sign a form so we can take our car back for free as nothing was done. I told him we are all busy too (adjusted my kids activities that day and left work twice to been able to leave the car there) so all I asked was respect. I asked to talk to their manager but he said was gone for the rest of the day. I ended signing the form to take my car. I was extremely upset and just wanted to leave. It’s hard to believe they are a Honda official Service. I’m still upset and I will seriously consider buying another Honda just to avoid having to deal with that service. Damian More

charged for "crown plus" program without discussing with me Without discussing what I want as accessories (extras) sales person prepared the invoice with charges for crown plus and forced me to buy it which i d Without discussing what I want as accessories (extras) sales person prepared the invoice with charges for crown plus and forced me to buy it which i did not wanted. More

Positive Purchase I purchased a new CRV through sales consultant Andy Chan. He was knowledgeable about everything to do with the car; friendly and straightforward in th I purchased a new CRV through sales consultant Andy Chan. He was knowledgeable about everything to do with the car; friendly and straightforward in the negotiation. It was a positive experience. More