Winnipeg Honda

Amazingly supportive customer service My partner and I met with Dustin (sales person) at crown Honda Winnipeg, with a lot of uncertanities being both in the market for new vehicles. Dustin My partner and I met with Dustin (sales person) at crown Honda Winnipeg, with a lot of uncertanities being both in the market for new vehicles. Dustin sat with us for hours looking at options that met our lifestyles and wishes. I never felt pressured in any way (like past dealership experiences) and felt his interest was making sure we both left there beyond satisfied. Dustin was a very knowledgeable, honest and genuine person to meet with. Both my partner and I learnt so much from this experience More

How does this place stay in business? The service department ripped off this customer by not honoring the Honda factory warranty. My driver's mirror (glass) cracked in the recent -32 C wea The service department ripped off this customer by not honoring the Honda factory warranty. My driver's mirror (glass) cracked in the recent -32 C weather (Jan 29, 2019) here in Winnipeg. This was clearly a result of the mirror defroster. They repaired the glass, but the power mirror was now unresponsive. Their theory was that it was hit, but there was no evidence of this. It stopped working the same time the cracked mirror occurred as a result of the electric coil in the mirror not agreeing with the cold. Do they really not think it was related? So, the cracked mirror was covered, but the power mirror portion was not. They did not even provide an estimate upon request. They also did not offer a shuttle service (apparently, this was not possible on Feb 20, 2019 with nearly a week's notice and certainly not after 4:00pm). The question I have for them is this: Was it really worth it to ruin years of future business by putting the 'screws' to someone over $360? I have already spread my tale of woe and will be steering everyone I can elsewhere. I would think the Dilawri Group would want to be better than that, rather than emualate the stereotype that service departments have. I would have given them year of business (tires, oil changes, new vehicle purchases), but it appears they would rather throw the long term business away. I am considering legal action as a result to get my money back. The BBB must also be informed. RUN, don't walk away from the Dilawri group of dealers. More

No customer service I owned a Honda accord, and since I work close to Winnipeg Honda, I decided I would go there for my oil changes. The three times that I actually went, I owned a Honda accord, and since I work close to Winnipeg Honda, I decided I would go there for my oil changes. The three times that I actually went, they conned me into spending more money than I needed to on work that didn't even need to be done. Obviously they think that women are stupid so they continue to try snd get whatever they can in fees for useless repairs. Even on a recall that I had to go there for, they didn't have the correct parts on the date that they made an appointment for me. then I had to go back again, and they had broken the part, so I had to wait even longer for another part to be brought in. Such a waste of time... I have my own mechanic now and he is honest and tells me when work can wait, and when it needs to be done. I will never go back to this dealership! More

FAILED ONCE AGAIN Winnipeg Honda has consistently failed to service any of my vehicles correctly. In this case, they couldn't complete a basic oil change and forgot to Winnipeg Honda has consistently failed to service any of my vehicles correctly. In this case, they couldn't complete a basic oil change and forgot to clean out the engine compartment leaving oil on my driveway in the street and I had to pay for a tow! More

Worst service I’ve ever received I went in to get my brake pads and rotors done less than a year ago. After putting only 5000km on them they started making noise so I took it back. Th I went in to get my brake pads and rotors done less than a year ago. After putting only 5000km on them they started making noise so I took it back. They charged me over $250 to get the brake pads and rotors cleaned, apparently they were glazed, which means they were smoothed out and not rough anymore. After getting my car back I realized that it was slowing down faster so I took it back, turns out my handbrake was stuck on the rear left rotor. After getting it disconnected I left. 1 month later and the brakes are making the same sound except louder so I went in to ask for a refund because I don’t want them touching my car again. My salesman told me that it was stupid that I had to go through all of that and that they would take a look at my car and either fix it or refund me the money. He made an appointment for me the next day and I took work off to go in. I go in the next day and see him, he tells me to go talk to James in the service department and he will set me up. James (the bigger jerk I have ever met) rudly approaches me and says “what are you doing here we arnt looking at your brakes for free.” I told him what’s going on and he said it’s because of my handbrake being stuck. I explained that what he is saying makes no sense because the glazed rotor is in the front and the handbrake doesn’t touch the front ones. He still insisted he was right, which made him look like a complete idiot and he said to get my car out unless I want to pay. Worst service I have ever received I have never felt so ripped off in my life. Never going back and don’t recommend. More

Very rude The manager was horriblely rude. I would never do business here, even if they gave me a free car. I wish there was a rating lower than 1/5. The manager was horriblely rude. I would never do business here, even if they gave me a free car. I wish there was a rating lower than 1/5. More