Wilson Niblett Motors

Excellent Service and Knowledgable Staff My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships f My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships for service. This vehicle is the first one I have bought brand new. The Staff at Wilson Niblett have always been exceptional, fast and friendly. From finding out a headlight was out, near there closing time, or last minute oil change requests - - the service team have always fixed it for me right away. I am very thankful to have found Wilson Niblett and fully trust there work with my aging Equinox. More

Excellent Customer Service This is the second vehicle that I have purchased from Wilson Niblett. I purchased a new 2018 Buick Encore in August and had some problems with it wit This is the second vehicle that I have purchased from Wilson Niblett. I purchased a new 2018 Buick Encore in August and had some problems with it within the first 10 days. The parts were on backorder and the Management team brought in a brand new car and exchanged it with mine so that I would have a reliable vehicle for my vacation. The sales team and management went above and beyond my expectations! Thanks to Chris Walters, Brent and Dan for the exceptional professional service. More

Unprofessional agent, sounds like an scammers I went there to trade my Jetta 2015 with a Buick encore. The agent was so slow and that took time to give a quote for ever. 45 min stay and he finally I went there to trade my Jetta 2015 with a Buick encore. The agent was so slow and that took time to give a quote for ever. 45 min stay and he finally couldn't print a quote. The price that they offered me was almost $90 over than Buick website. When I asked for the reason, he didn't have any rational reason for that and just tried to squeeze the word. I won't get back there again. More

They deserve.a No star. Make decisions before even knowing The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that make The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that makes the squeaky sound on the brakes when being applied, she said you have to pay. She was still sitting on her chair without standing up, or even have my car checked out. I can tell this is the service they are only interested to up-sell service that is not required. Poorly managed company. Don;t go there. More

Overall Satisfied Aside from some issues on delivery of the car such as the car not being ready on time the overall experience was positive. Would use them in the futur Aside from some issues on delivery of the car such as the car not being ready on time the overall experience was positive. Would use them in the future. More

Courteous, professional and receptive to my needs. I was very thankful to have landed at Wilson Niblett after my car accident and on a never-ending search. After dealing with several other dealerships I was very thankful to have landed at Wilson Niblett after my car accident and on a never-ending search. After dealing with several other dealerships and not happy with the service and vehicles available, I walked into Wilson Niblett and was extremely pleased with the outcome. The staff from sales to finance were phenomenal. I walked out with much satisfaction. My experience with buying a car at Wilson Niblett will never be surpassed. I have recommended Wilson Niblett to all my family and friends. More

Charging over list price for parts GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the pr GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the price to get my car fixed More

Great Service! I would like to thank Wilson Niblett Motors for helping us find our first car (Chevy Cruze) in Canada. Mr.Shajee was very helpful and pati ent enough I would like to thank Wilson Niblett Motors for helping us find our first car (Chevy Cruze) in Canada. Mr.Shajee was very helpful and pati ent enough to clarify all our doubts regarding the car and also the financing part. The formalities were quick and we got our car within 2 days. More

The best in Ontario, GTA, Richmond Hill, may be in Canada I think it is the best dealer that I have known ever since. Not only the best dealership, but also the best customer service. Actually I wanted to buy I think it is the best dealer that I have known ever since. Not only the best dealership, but also the best customer service. Actually I wanted to buy from Toyota, but their prices and customer service made me to buy from them. More

Absolutely disgusting service Brought my brand new 2016 Corvette in because they had put way too much oil in my very first oil change was showing up 6 inches above full mark. They Brought my brand new 2016 Corvette in because they had put way too much oil in my very first oil change was showing up 6 inches above full mark. They brought the car in the pit stop drained my oil using the oil filter and then brought me there to look at the dipstick and they said look your oil is fine. They kept denying that they drained the oil and took me for an idiot.My car was in the pit for about 45 minutes,so it took them 45 minutes to check my oil?No they where draining my oil of course. Went back home backed into my garage for not even 10 seconds and decided to pull it back out to see if I had any leaks and guess what there was a 2-foot diameter oil spill in not even 10 second idle.They couldn't even tighten the oil filter property to hide their trying to screw me. I stormed back there with the car and they brought it back into the pit stop and sure enough they cleaned any signs of oil and tightened the oil filter and brought me under the car and said look you don't have any oil leaks. They made me to be an idiot again the second time.If you go there tell them you want your cars oil change done in the shop by a real mechanic.That night i couldn't even sleep this was bothering me so much and in the morning I left for work but didn't make it I had to turn around and go back home.I just had to back and see the service manager about what they did to me.So i lost a day of pay from work too.So i went back to see the service manager regarding this and he did nothing to these guys,all he did was agree to change my oil.No doubt in my mind he believed and was sticking up for these guys and thought that i was lying. This all happened aug. 2016 now june 2 2017 i go back for one of my 2 year complimentary oil changes i got when i bought the car and they refused to give me service because i posted this review with my right to freedom of speech.I even called GM's customer care and launched a complaint.They just listened to the service manager and didn't even investigate to see what really happened.They said i was treated fairly according to their procedures.So their procedures are to lie and cheat and screw you.What would my motive have been,to lie about this,to get a free oil change that was already free?To just waste my time and loose a days pay just for fun?They said this review was abusive,but what they did to me and my new car was not. Would not recommend anyone to bring their car hear.Not just corvette owners but any cars.Do not listen to the good reviews.Thise people obviously haven't discovered what they truly are.And I know from someone on the inside that this happens to corvettes all the time in this place. STAY AWAY. More