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Wilson Niblett Motors
Richmond Hill, ON
134 Reviews
Large Enough to service all of your Vehicles needs and small enough to know your name. Canada's #1 Corvette dealer and Truck Enthusiasts.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 134 reviews
November 11, 2018
Awful I visited this dealership last week to do a test drive. When we returned to the office, the sales man, Gary tried to get me to give my cc info even th I visited this dealership last week to do a test drive. When we returned to the office, the sales man, Gary tried to get me to give my cc info even though I was very clear that I was still car shopping and needed time. He said that I could provide the info and if I wanted to back out, I'd be refunded. That didn't sit well with me and should have given me a clear indication not to deal with them, despite how I liked the car (well maintained, came with snow tires, low kms, etc). When I said no he repeated that I had nothing to worry about, it was only to secure the vehicle should anyone else show up wanting to buy it. Well maybe he was under the assumption no one does their research but the car had already been on the lot for over half a year, and I was willing to take that chance, so I did not provide my cc no. Then I asked him for 24 hours till the following evening, to give me a chance to think about it. (I was shopping for other cars) He did not. He started calling me the following morning. I replied the next day telling him what I was willing to offer based on my research. He (the dealership) did not come down 1 dollar, telling me it was already at a good price, came with snow tires, etc. I know dealerships do no make a lot on used vehicles, however, I was also purchasing extended warranty, which they do make a nice profit on. And during our exchanges at no point did they offer anything in lieu of a decrease in price, such as free oil filter changes, etc...When I took a step back and realized how pressured Gary was making me feel, I did not wait to hear what they were (or if they were) willing to come down to at all. I sent an email advising I was no longer interested. They whole experience was not a good feeling. And I felt my intelligence was insulted. More
by Carshopper123
Employees Worked With
Gary
October 28, 2018
DO NOT BUY FROM THEM Bought a used car, blew tranny in 20 days. The salesman Jeff Moore used all these stall tactics hoping I would go away. Even promised to get me a re Bought a used car, blew tranny in 20 days. The salesman Jeff Moore used all these stall tactics hoping I would go away. Even promised to get me a rental, but once again stalled, and I got notta. Thankfully the GM dealer at Niagara Motors helped me and then the Nissan dealer covered the tranny. This dealership only cares about the sale, not the customer. Take your hard earned money somewhere else where they value you as a customer and take care of you! DO NOT BUY ANYTHING FROM THEM More
by Crimsoniagara
Employees Worked With
Jeff Moore
October 26, 2018
Excellent Service and Knowledgable Staff My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships f My family moved from the Ottawa area to Richmond Hill 3 years ago. I have a 2013 Chevrolet Equinox and have always taken it to Chevrolet dealerships for service. This vehicle is the first one I have bought brand new. The Staff at Wilson Niblett have always been exceptional, fast and friendly. From finding out a headlight was out, near there closing time, or last minute oil change requests - - the service team have always fixed it for me right away. I am very thankful to have found Wilson Niblett and fully trust there work with my aging Equinox. More
by bestmar84
Employees Worked With
Everyone in the service department
October 07, 2018
Excellent Customer Service This is the second vehicle that I have purchased from Wilson Niblett. I purchased a new 2018 Buick Encore in August and had some problems with it wit This is the second vehicle that I have purchased from Wilson Niblett. I purchased a new 2018 Buick Encore in August and had some problems with it within the first 10 days. The parts were on backorder and the Management team brought in a brand new car and exchanged it with mine so that I would have a reliable vehicle for my vacation. The sales team and management went above and beyond my expectations! Thanks to Chris Walters, Brent and Dan for the exceptional professional service. More
by Whitemanret
Employees Worked With
Chris, Brent and Dan
August 21, 2018
Unprofessional agent, sounds like an scammers I went there to trade my Jetta 2015 with a Buick encore. The agent was so slow and that took time to give a quote for ever. 45 min stay and he finally I went there to trade my Jetta 2015 with a Buick encore. The agent was so slow and that took time to give a quote for ever. 45 min stay and he finally couldn't print a quote. The price that they offered me was almost $90 over than Buick website. When I asked for the reason, he didn't have any rational reason for that and just tried to squeeze the word. I won't get back there again. More
by 20142014
Employees Worked With
Tyrone Hollbrooke
August 16, 2018
They deserve.a No star. Make decisions before even knowing The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that make The minute I walked in, and I tried to explain to them the issue with my 3 month old Impala, they said it was not under warranty. The spring that makes the squeaky sound on the brakes when being applied, she said you have to pay. She was still sitting on her chair without standing up, or even have my car checked out. I can tell this is the service they are only interested to up-sell service that is not required. Poorly managed company. Don;t go there. More
by the man
Employees Worked With
Hannah
July 31, 2018
Overall Satisfied Aside from some issues on delivery of the car such as the car not being ready on time the overall experience was positive. Would use them in the futur Aside from some issues on delivery of the car such as the car not being ready on time the overall experience was positive. Would use them in the future. More
by Jay Shiel
Employees Worked With
Jeff Moore, Chris Walters
July 03, 2018
Courteous, professional and receptive to my needs. I was very thankful to have landed at Wilson Niblett after my car accident and on a never-ending search. After dealing with several other dealerships I was very thankful to have landed at Wilson Niblett after my car accident and on a never-ending search. After dealing with several other dealerships and not happy with the service and vehicles available, I walked into Wilson Niblett and was extremely pleased with the outcome. The staff from sales to finance were phenomenal. I walked out with much satisfaction. My experience with buying a car at Wilson Niblett will never be surpassed. I have recommended Wilson Niblett to all my family and friends. More
by Elizabeth
Employees Worked With
Shajee Sellathurai
May 24, 2018
Charging over list price for parts GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the pr GM has a suggested list price for parts and they charge 20 present over it and the labor . Checked with 2 other dealers and they both were half the price to get my car fixed More
by Corvette
Employees Worked With
Service Manager and John Wilson
May 13, 2018
Great Service! I would like to thank Wilson Niblett Motors for helping us find our first car (Chevy Cruze) in Canada. Mr.Shajee was very helpful and pati ent enough I would like to thank Wilson Niblett Motors for helping us find our first car (Chevy Cruze) in Canada. Mr.Shajee was very helpful and pati ent enough to clarify all our doubts regarding the car and also the financing part. The formalities were quick and we got our car within 2 days. More
by Jimmy
Employees Worked With
Mr. Shajee
