Wilson Niblett Motors
Richmond Hill, ON
Hours
Sales/Showroom
Monday 9:00 AM - 6:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 6:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 134 reviews
Great Customer Service from Shirley. Since Shirley has taken on my account at the dealership, I have had no issues. She listens to what you need and explains everything very clear. If she Since Shirley has taken on my account at the dealership, I have had no issues. She listens to what you need and explains everything very clear. If she doesn't have the answer she will get back to you with one. She is the reason this dealership still has my business. I am very happy that Shirley is my advisor. Thank you Darlene More
Shirley is the best! I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dea I had my Buick Enclave for 2.5 yrs now and since then I have been taking it for service at Wilson Niblett. Shirley is the best adviser I have ever dealt with, very knowledgeable, caring and most importantly offers an amazing customer service. I have to share an incident where my car was in service and I was supposed to pick it up later in the afternoon. However, the pickup time clashed with my kids' bus returning from school. Instead of sending me the shuttle to pick me up, as usual, Shirley drove my car to my house and had the shuttle return her to the service center, as I had my young kids with me and weren't able to leave them behind. That's the extra mile she goes to ensure her clients are happy and safe. More
Shirley is our go to! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! Shirley always ensures our company fleet is taken great care of! Quick to respond and always delivers excellent service. She’s our go to always! More
Best service ever My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningha My son recommended I take my 2004 Cadillac Deville to Wilson Niblett for service because at that time we both drove identical cars and Steve Cunningham did an emergency repair on my sons car and did a great job. Now since Steve retired we still go there and now our advisor is Shirley Elliott, same great service and unmatched customer service. We both were looking for a reputable service department other than our original dealership that wasn’t as close to our homes as we live on the identical street too! Shirley and the entire service department as well as sales team are always courteous and well knowledgeable about the GM brand. More
I am a long term loyal Wilson- Niblett customer - from 1987. I have been happy with the whole package provided by WN over the years. Key people include Ian Weller on car purchase. Also Steve Cunningham in the pa I have been happy with the whole package provided by WN over the years. Key people include Ian Weller on car purchase. Also Steve Cunningham in the past and now Shirley Elliott in Service. I have been consistently Completely Satisfied with the services provided. The Sales and Service teams are customer friendly and capable. More
"Shirley is the best! I was so lucky to have met Shirley Elliott (Assistant Service Manager) (previous GM dealership) and have been a very loyal customer in (service) for I was so lucky to have met Shirley Elliott (Assistant Service Manager) (previous GM dealership) and have been a very loyal customer in (service) for many years now! Further more.. I like to mention ..A truly special Thank u Shirley for all of your guidance.. Much appreciated!!. She is definitely the reason why my next purchase ..was a brand new GM vehicle Chevy Impala LTZ.. I love driving... my Chevy! Shirley is an amazing person with so many qualities.. she is Honest, Trustworthy, Dedicated, Very Knowledgeable .. Her professionalism is paramount! She is definitely an asset to the GM family! More
Tyrone and Shirley are great Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become frie Fabulous experience Tyrone and Shirley are great have bought 7 cars there sincerely norm and Anita Cohen I feel that the staff and us have become friends not just clients More
The best service I have ever received Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was Shirley service manager is such a pleasure to deal with brought in my brand new grand sport Corvette and she felt like I was the only person that was in the whole dealership the service is impeccable outstanding I wouldn’t trust anybody else with my car The best dealership I have ever dealt with and I have owned 97 cars More
Excellent service. I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see I had an appointment to get my snow tires on but since I was in the area one day earlier then my Scheduled appointment, I thought I would call to see if they could fit me in. I spoke with Shirley Elliott and she told me to come in. A lot of dealerships probably would tell me that they were too busy. Very happy with my service. Shirley was wonderful to deal with, very professional and my car was treated as if it were her own. Thanks so much Shirley. More
Completely satisfied with my Customer Service, Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it w Took my car in for service today. Had snow tires put on which were purchased through Shirley Elliott and coolant replacement just in time, since it was snowing today. Shirley was wonderful, as always. She answered all my questions and recommended some other things I should have done in the Spring. She is always so friendly, knowledgeable and professional and provides good advice. It truly is a pleasure dealing with Shirley! I feel my car is well taken care of when it is in Shirley's hands. Thanks so much Shirley. You are the best! More