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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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November 26, 2013

I live in Newcastle and I drive to Whitby Toyota to have my vehicle serviced. The staff is very friendly and I am always treated with great respect there. I am known on a first name basis and always remembe More

by mands0610
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisors
Jan 23, 2014 -

Whitby Toyota responded

Hi mands0610, Thanks very much for your kind review and we are happy that we provided you with efficient service and a great customer care experience. We strive to continue the great customer care experience that you are used to and deserve! See you on your next visit!

October 15, 2013

This dealership doesn't even deserve the one star but I guess I couldn't do half. I took my car that had died on me while i was driving it. They called and told me it is my starter and it's going be 500 More

by Messy101
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve and the mechanics
Jan 23, 2014 -

Whitby Toyota responded

Hi Messy101, I am sorry for your recent experience at our dealership. It is unfortunate what happened with your lights however we are happy that the issue is resolved. Like any other businesses, we do make mistakes from time to time and are sorry for the error. I'm sure John was making an effort to make things right by offering the free oil change. If there is anything we can do to have the opportunity to make things right please do not hesitate to call, email or visit us at the dealership. Thanks again, and sorry for your unfortunate experience with us.

November 08, 2012

I have had my two Toyota's serviced here and 3/4 of the time the service was done incorrectly. After an oil change, I had to return since the vehicle was leaking oil in my driveway. Brake change cost dou More

by tog1084
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
3
February 25, 2012

I had to trade in my car due to health reasons. Another Toyota dealer offered me $5000.00 more than Whitby Toyota, which is where I bought the car new. I was not impressed. More

by Rbtrotter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
4
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42