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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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November 20, 2020

The service department at Whitby Toyota is excellent! Amanda is very informative and provides excellent communication throughout the process. I will never take my car anywhere else! Thanks again! More

by Christine R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Whitby Toyota responded

Hi Christine! We are so happy to hear that Amanda was able to help you out. We can't wait to see you again! Thanks for your wonderful review!

November 20, 2020

Amanda and Steve facilitated a repair on my vehicle after a collision. The customer service I received was phenomenal. They both went well above and beyond to ensure both me and my car were well taken care o More

by MrsNicholson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 23, 2020 -

Whitby Toyota responded

Hi Mrs Nicholson! We are so happy to hear that Amanda and Steve helped you out and the experience was amazing for you. We hope to see you again!

November 17, 2020

Very organized and professional reception and check out Vehicle was ready at time promised Not the lowest cost but added service made it good value More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi Mike! Thank you so much for your review. We hope to see you again!!

November 17, 2020

I am a loyal customer for 10 years+ ... I trust the quality work they provided. Sometime the wait is a bit long, but it worth the time to ensure the quality services More

by Than
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that you are a loyal customer. Thank you so much for trusting us and servicing your vehicle.

November 12, 2020

The staff are always polite,helpful,courteous and informative from when I leased my car in 2019. I am so pleased and do recommend. Thank you. More

by Charlotte Grannum
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Khan, Cynthia Kellins
Nov 17, 2020 -

Whitby Toyota responded

Hi Charlotte! Thanks so much for the review. We are so happy to hear that you will recommend us!

November 10, 2020

For the recent visit for my RAV4 Brian and Amanda took great care of me. My Corolla received the same kind attention from Gord and Cameron today. More

by Taylors1
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that the service was great and that they took very good care of you. We hope to see you again! :)

November 10, 2020

I just want to take this opportunity to say my experience at Whitby Toyota was exceptional! In all the years having to get my car serviced was not a pleasant experience. Thank you for you friendliness and More

by St
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 17, 2020 -

Whitby Toyota responded

Hi there! Thank you for the review! We hope to see you again soon!

November 04, 2020

Went in; they were on time, finished sooner than expected, polite, and provided a wifi area for me to work! Mike Han was highly responsive when I reached out to him. More

by Mariaiannuzziello1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Han
Nov 04, 2020 -

Whitby Toyota responded

Hi Maria! Thank you so much for your positive review. We hope to see you again soon!

November 04, 2020

This is the second time I left car for a tire change and no one called me to let me know when car was ready even though I requested it. More

by Frances Kane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Cameron Slater
1.0
This rating includes all reviews, with more weight given to recent reviews.
November 02, 2020

Mike was extremely helpful in showing me what rims could Mike was extremely helpful in showing me what rims could be used on the RAV and even took the time to take two styles of the rims he had in stock ou More

by meprudhomme
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Goodyear
Nov 02, 2020 -

Whitby Toyota responded

Hi there! We are so happy to hear that Mike had taken the time to show you the rims and make sure you were satisfied with them. We hope to see you again soon!!

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