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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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December 17, 2020

Excellent experience at Toyota Whitby. My truck was ready in 3 hours and smelled great after maintenance service. techs followed all covid protocol. Keep up good work!! More

by Rizzo J
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review, Rizzo! We are overjoyed that you had such a great experience in our Service Department with Brian, Anthony, and Cameron. We hope to see you back at our dealership soon!

December 12, 2020

Scheduled work allegedly completed, timely. Warranty work scheduled in May, not completed. Its December now. Zero communication exists between customer and dealership once invoices are paid in full. More

by Lvlogan
Customer Service
Quality Of Work
Recommend Dealer
No
Employees Worked With
Cameron Slater
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

I’ve been dealing with you for 8 years and have been very pleased with your service and sales for my last 4 vehicles Thanks More

by rsprinting7
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mitch Dunn
Jan 04, 2021 -

Whitby Toyota responded

We are so glad you had such a good experience with Mitch in our Sales Department! Your voice matters to us, so thank you so much for leaving such a great review! Hope to see you back at our dealership in the near future!

December 05, 2020

My Wife and I have bought and service our vehicles at Whitby Toyota for years now. We will only get oil changes, scheduled maintenance service, repairs at this great friendly, efficient dealership. The s More

by paulowen.andrews
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve from the service department is great 👍 too!, Keith O'Neil, Cynthia Kellins
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review Paul and Ann-Marie! We are overjoyed that you had such a positive experience within our dealership with so many different staff members! We always strive to do the best for our customers and are very pleased that you have been a long-term customer! We hope to see you back at our dealership soon!

December 05, 2020

I have dealt with many dealerships including GM, Honda, Toyota and Mercedes, Whitby Toyota is by far the best in terms of service, efficiency and most importantly, honesty More

by Chanterelle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad to hear that you had such a positive experience with Leo, Cameron, and Steve, as well as our dealership as a whole! Your voice matters to us, so thank you so much for taking the time to leave us a review! We hope to see you again soon!

December 04, 2020

Always greeted with a smile. Friendly, professional. They take the time to make sure my questions are answered and I’m satisfied with the job also my order is correct! More

by Gill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Leo Romero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Wadsworth
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brook Hutchinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith O'Neil, Burt Agard
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review Gill! We are thrilled to hear that you had such a good experience with so many of our staff members! We hope to see you back at our dealership soon!

December 02, 2020

Quick responses and great service. Always willing to go the extra mile and they don't try to upsell anything that is not required. Customer service first before Customer selling. More

by rmachanda
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sam Khan, Burt Agard
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review! We are so glad to hear that you had such a great experience with so many of our staff members! We hope to see you back at our dealership soon!

November 28, 2020

Courteous, efficient,timely and fair priced services. Free car wash in non winter seasons. Free wifi and spacious customer waiting area. Free shuttle in non pandemic time. More

by hudsongiang13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad to hear that you had such a good experience when visiting Cameron in our Service Department. Your voice matters to us, so we greatly appreciate your review! We hope to see you back at our dealership soon!

November 26, 2020

Friendly staff and great service Don’t remember the Friendly staff and great service Don’t remember the cashier’s name but she was fantastic! The initial screening was a great touch since the wait to More

by mcintoshdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

Thank you so much for your review! We are so glad that you had such a good experience in our Service Department with Brian and Cameron! We can't wait to see you again soon!

November 25, 2020

Winter tire season is here - and I took the opportunity to combine my “tire swap” with a routine maintenance. Although the dealership is busy, I was checked in quickly and efficiently. All safety protoc More

by franski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad you had a positive experience in our Service Department with Anthony! Your review is very much appreciated and we can't wait to see you back at the dealership soon!

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