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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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January 28, 2021

Quick and courteous service. I had my car in for an oil change and other minor things and, even with the COVID protocols, I was in and out in about 40 mins. Highly recommend this dealership for service. More

by JudyG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 22, 2021

I have probably been using Whitby Toyota for at least 30 years. I trust them. If I have a problem they work to solve it. It is nice to see and deal with all the service advisers and porters.. More

by Barbara.doyle
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Art, Chelsey, Ian Kingsley
January 17, 2021

Hi I’m Helen. Whitby Toyota is my favourite place to go for oil change and we bought our car there too. First of all it’s so close to my house. Employees are friendly like Mike Han, Chris( the manager) an More

by Helen Tagorda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Draganidis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
3.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley, Keith O'Neil, Richard Sookoor, Mike Han
January 16, 2021

All the people at Whitby Toyota go out of their way to help you. Down to earth, great considerate people!! This is a Fabulous dealership!! More

by Robert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Ward
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith O'Neil, Burt Agard
January 15, 2021

Friendly and courteous from the minute you drive through the service bay, talk to the porters, service advisers, paying the bill to getting out to your car, its all as smooth as silk. More

by jmjack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The porters and service drivers
January 15, 2021

Always quick to reply and get you in. Always good work. Comfortable place and good people. They keep you up to date on all service required. More

by cjudges
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2021

Fast are reliable service with nice and co operative employee. Satisfied with proper diagnosis, advise and service within time limit. Always perfect service. Keeps social distance More

by vyasjs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 04, 2021

i got my 2020 Corolla SE in December 2019. Having crank noise while pressing and releasing the brakes.Technicians give me different reason all time. More

by azeem
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Adam Hassira
1.0
This rating includes all reviews, with more weight given to recent reviews.
December 22, 2020

Got full service and long life coolant changed. Coolant was spilt in engine compartment and leaked down my front bumper didn’t notice until I got home so I just cleaned it off myself. Dealer has been good More

by mben
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 04, 2021 -

Whitby Toyota responded

We are so glad that you had a good experience within our Service Department, as well as with Brian in particular! Your voice matters to us, so we greatly appreciate your feedback. Hope to see you back at our dealership soon!

December 17, 2020

Keith and the staff at Whitby Toyota have been looking after my wife's car since we purchased it 10 years ago. Always very helpful and a pleasure to work with. More

by Al J
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keith O'Neil
Jan 04, 2021 -

Whitby Toyota responded

We are so glad that you have had such a positive experience these past 10 years! Your voice matters to us, so we are thrilled that you have left such a good review for Keith! We hope to see you back at our dealership soon!

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