Whitby Toyota - Service Centre

Work on my Rav 4 was fine. Not happy with the Covid restrictions at this dealership: No shuttle service Nowhere to wait outdoors comfortably No car wash after service restrictions at this dealership: No shuttle service Nowhere to wait outdoors comfortably No car wash after service More

I would, without hesitation, recommend Whitby Toyota to anyone looking to purchase a used vehicle. Although the time I spent with Whitby Toyota after purchasing my car was short before I moved to BC, I can anyone looking to purchase a used vehicle. Although the time I spent with Whitby Toyota after purchasing my car was short before I moved to BC, I can say with certainty that Burt in parts always went above and beyond for me to ensure that any parts I was looking for for my new car were available in a timely fashion, including my new hood rock deflector. His humour and knowledge were priceless to me! Rashid, the advisor who sold me my car, was also very knowledgable and professional while I went through the experience of buying a car for the first time. I continue to appreciate and miss their service and if I could teleport my car back to Whitby for oil changes, I would! More

Whitby Toyota dealer is a best Toyota dealer ever I would definitely recommend it to whomever want to get servers done. Quality, honestly, friendly, professionally. definitely recommend it to whomever want to get servers done. Quality, honestly, friendly, professionally. More

Switching dealerships due to In-Laws new home location, so this was a first visit for her car. Great service, very friendly service advisory staff. Very happy with this visit. so this was a first visit for her car. Great service, very friendly service advisory staff. Very happy with this visit. More

I was very pleased with the help Cameron provided. When the service required more time than expected, Cameron found a solution providing me with transportation to and from the dealership. the service required more time than expected, Cameron found a solution providing me with transportation to and from the dealership. More

Overbooked appointments again. Had a 11:15 appointment, arrived at 11:10, didn’t even get car in until 12:15, then waited another 1.5 hours just to have winter tires swapped and oil changed. So 2.5 hours W arrived at 11:10, didn’t even get car in until 12:15, then waited another 1.5 hours just to have winter tires swapped and oil changed. So 2.5 hours WITH an appointment. Service people are always great, but booking procedures need attention. More

Such an organized, professional and prompt dealer with all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recomm all the departments that I had the opportunity to deal with. New cars, second hand cars and especially the service is just excellent. Strongly recommend to everyone! More

This review is purely based on the service centre. We have had 3 service appointments with this dealership. Each time we wait in a line for a minimum of 45 minutes to reach the service desk. On this last have had 3 service appointments with this dealership. Each time we wait in a line for a minimum of 45 minutes to reach the service desk. On this last occasion it was over an hour. This is unexceptionable customer service. Fix your issues, if you want to see me again. Also who ever books the appointments doesn’t know how to key in the date. 2 of the 3 times we have received an appointment reminder, they have wrong the date, and it’s not even close. More