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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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June 12, 2021

Your service leaves a lot to be desired and the lake of proper Cooperation. Your salesman’s words are some what hollow and invalid. Shameful More

by Trippletime
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Hiebert
2.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Lord
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lyra Benedicto
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley, Burt Agard
June 02, 2021

Thank you for your excellent and friendly service. Review of historical maintenance service was helpful. Service appointment was completed on time. Staff followed COVID-19 protocol More

by Lamary
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Whitby Toyota responded

Hi Lamary, Thank you! Our service department constantly strives towards providing excellent, timely and thorough service to all of our customers. Kind regards, The Whitby Toyota team.

May 31, 2021

Still dont understand why this dealership treat "some" customers this way. Over 7months being trying to reach them over an unsatisfactory experience yet no response. They promise to get back to me but nev More

by eokejimi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chung
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 25, 2021

Always a pleasure dealing with the parts and service staff at Whitby Toyota. They are professional, courteous, knowledgeable and respectful. I was able to drop and go, received a call once they had my v More

by msutton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 18, 2021

Always a great experience. I trust Whitby Toyota. It’s where I bought my car and where I service my car. I have no desire to go anywhere else. More

by trudy.visentin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2021

Excellent customer service, with work performed accurately the first time. Would definitely give them first look for buying of servicing my next car. Highly recommended. More

by tj999
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021

The service at this dealership is at the top of the chart for me. The staffs are always friendly and they treat their customers with respect and there are no discrimination. I can't think of a better place t More

by jothomas1963999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Kingsley, Keith O'Neil
May 08, 2021 -

jothomas1963999 responded

I did a review for the service I received on May 7th and it may have not been posted, but what I said about the service still stands even if it doesn't get sent out for others to see. The Dealer as seen the result of what I think of the staffs and the service and that's more important, if others don't get to see what I have to say about that place

May 07, 2021

Very Nice Customer service, Clear and detail explanation, Patiently Answered questionS, code price reasonable, fast service made me stay short. I will come back to you in future More

by Lipingxie757
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2021 -

Lipingxie757 responded

no sorry

May 07, 2021 -

Lipingxie757 responded

no sorry

May 07, 2021

Very courteous and helpful. They treat you like you are their most important customer. Very clean facilities. Highly recommend if you are shopping for a Toyota, have questions, or need service for your veh More

by labaj
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Burt Agard
May 02, 2021

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣 More

by EH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Lord
5.0
This rating includes all reviews, with more weight given to recent reviews.
Debbie Reed
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gord Sasse
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2021 -

EH responded

Staff are curtesy and service was completed faster than expected. Why review has to be more than 25 words? With this stupid guideline, should’ve take away one star🤣

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