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Whitby Toyota - Service Centre

Whitby, ON

4.7
414 Reviews

414 Reviews of Whitby Toyota - Service Centre

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July 15, 2021

Thank you so much for a great experience and good service. Mr Cameron and his team @ service department for a job well done on my truck. I highly recommended going to whitby toyota. Mico of Mississau More

by micomercado
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 14, 2021

This dealership ensures customer safety while maintaining a fast service. Everyone is polite and helpful. My Highlander was taken in promptly and I received a phone call as soon as the work was completed. More

by Jaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron Slater
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessica Medeiros
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

The team is awesome, very accomodating staff and follows-up promptly. deals with customers professionally. the wait was manageable with free wifi. I like it that they text me for my annual service r More

by JMP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Adam Hassira
1.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2021 -

Whitby Toyota responded

Hello! Thank you for your kind review! We are so glad to hear that you had a comfortable experience within our dealership. We strive to be as accommodating, efficient and thorough as possible! Much thanks, The Whitby Toyota Team.

July 04, 2021

Very good service however online service booking is terrible!! Need to make it easier to navigate otherwise as a customer you get frustrated and may decide not to service your vehicle at the dealership More

by Dennis
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 02, 2021

Excellent excellent customer service great mechanics. caring people when your car has an emergency they get you in fast. They explain things I started coming here because my former boss recommended th More

by ally L
Recommend Dealer
Yes
Employees Worked With
Jason Ells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : All of them deserve credit!
Jul 03, 2021 -

Whitby Toyota responded

Hi Ally! Thank you for the kind words about our dealership. We take great pride in delivering top-notch customer service, and we are happy to hear that your experience at our dealership reflects that. Much appreciated, The Whitby Toyota team.

July 01, 2021

My first time at this dealership and am quite pleased with the level of service received - I felt valued and appreciated. Chelsey, from start to finish, has proven to be quite knowledgeable and de More

by Gareth Gayle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Chung
4.0
This rating includes all reviews, with more weight given to recent reviews.
Grace Bradford
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chelsey Cosh
Jul 03, 2021 -

Whitby Toyota responded

Hi Gareth, Thank you for your review! We are glad to hear that Chelsey was able to help you out. Looking forward to working with you again in the future, The Whitby Toyota team.

June 27, 2021

Amanda is always more than helpful when I’ve brought my car in for service. She is helpful, polite and friendly. More

by Gumps_Jenny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 29, 2021 -

Whitby Toyota responded

Hi Jenny, Thank you kindly! We always appreciate hearing our customer's feedback, and we are glad that Amanda was helpful! We look forward to working with you again in the future. The Whitby Toyota Team.

June 26, 2021

My "fair" rating is based on my last visit on June 24, 2021. I brought my 2017 Highlander Hybrid for a scheduled service as well as investigate the source of a gasoline smell from the engine. I was infor More

by Rlee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Brian Chung
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Forbes
3.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2021

Best service I’ve ever been too I have no problem recommending your dealership to my family and my friends. They are very accommodating and friendly More

by John.teves
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chelsey Cosh
Jun 21, 2021 -

Whitby Toyota responded

Hi John, Thank you for your feedback, we are very happy that you enjoyed your experience with us. We will be sure to share this with the rest of the service team. The Whitby Toyota Team

Jun 21, 2021 -

John.teves responded

It’s my pleasure Thank you for your honest service.

June 14, 2021

Thank you to Adam for fixing my car AC, did a fantastic work, very kind and knowledgeable person, service was pretty quick as well highly recommend More

by beheshta43
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Hassira
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 26, 2021 -

Whitby Toyota responded

Hello Behesta! Thank you kindly. Our service department is very dedicated to providing our customers with a timely and efficient service experience.

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