Whitby Toyota - Service Centre

Mo has always been amazing when I go in to get my service done. Always helpful and helping advice me properly on what type of service to get for my vehicles. Keep up the good work! done. Always helpful and helping advice me properly on what type of service to get for my vehicles. Keep up the good work! More

Everything was great but you did not wash my car and you should bring back the customer shuttle. Also, give your customers complimentary coffee or water you should bring back the customer shuttle. Also, give your customers complimentary coffee or water More

Careless ppl , not taking care of vehicles while in service, one floor mat paper and seat cover is been used for several cars. Do not care of stepping while entering or exiting the car, leaving marks service, one floor mat paper and seat cover is been used for several cars. Do not care of stepping while entering or exiting the car, leaving marks on the door side. Behavior of service agents are as if they are there forcefully. Not providing post service information to customers like what have been done in service. More

Professional, knowledgeable, attentive to your requests. Just a great group from management to service. The best ! Just a great group from management to service. The best ! More

Outstanding commitment to quality work at very competitive prices and achieving on-time results. Whitby Toyota continues to be an extremely impressive dealership.......and I have been a customer competitive prices and achieving on-time results. Whitby Toyota continues to be an extremely impressive dealership.......and I have been a customer of theirs since 1994, 30 years ago. The reason for my long-term loyalty is quite simple: Whitby Toyota is by far the best dealership of any brand of vehicle I have ever known. Don't just take my word for it: drop by the dealership yourself! More

I have been coming here for more than 15 years because of the good service from beginning to end. the good service from beginning to end. More

Amazing and fast service. Was very pleased with everything including the service from the service team member that helped me Was very pleased with everything including the service from the service team member that helped me More

Have always gone to this car dealership with my older model vehicle for servicing as I find them to be quite honest and trustworthy, consistent, reliable and dependable. Pricing is somewhat comparabl model vehicle for servicing as I find them to be quite honest and trustworthy, consistent, reliable and dependable. Pricing is somewhat comparable with other dealers but I have come to rely on the expertise of the service manager Adam, who is always upfront and honest. More

In early March, the low oil light indicator flickered on and off when I tapped the brakes. So, I bought a litre of oil from Toyota (Whitby) late in the day and took it home and put it in. To my surpris on and off when I tapped the brakes. So, I bought a litre of oil from Toyota (Whitby) late in the day and took it home and put it in. To my surprise, when I then checked the oil afterwards none registered on the dip stick. Concerned I would blow the motor if I drove the car to a dealership, I contacted a mobile mechanic who diagnosed an oil leak from the top caps. He replaced these in my driveway. I decided that having bought 5 L of oil from Toyota that the mechanic might as well change the oil filter as well (environmental as well as cost reasons I didn’t want to change it again when I next brought the car to Toyota) Unfortunately, two mechanics tried to remove the oil filter on site and in the process broke the tool but couldn’t release the filter. The filter had not been ‘seated’ properly and they couldn’t remove it without damaging the housing unit. The car had to be towed to a garage so that the filter and the piece next to the engine block(crank case?) could be replaced. The part (sourced from Toyota) was quoted at $1400.00. So I question why the oil filter wasn’t seated properly, and if it was seized, was it even changed in September? I am a senior and have been bringing my car to Whitby Toyota from Scarborough for 10+ year. My trust in Whitby Toyota has been eroded. I don’t wish to participate in a ‘he said/she said’ debate because I wouldn’t know who to believe. More

It was great service . Excellent customer service. The service advisor was very polite and helpful. It was great experience specially with good car wash at the end . Thank Excellent customer service. The service advisor was very polite and helpful. It was great experience specially with good car wash at the end . Thank you very much More