Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
414 Reviews of Whitby Toyota - Service Centre
Sort by
June 23, 2022
The Service and Customer representatives are always courteous and prompt. They give you approximate time when service will be finished and most times they are very close. Customer representative alw courteous and prompt. They give you approximate time when service will be finished and most times they are very close. Customer representative always come and get you and go over the service that has been done . Then you are on your way. More
by jeanbri99
Employees Worked With
June 22, 2022
I brought my car to the dealership for a regular 16,000 km maintenance. I was told I was also booked in for two Toyota recalls. After my two hour wait when my car was ready, I was told that Cameron had to km maintenance. I was told I was also booked in for two Toyota recalls. After my two hour wait when my car was ready, I was told that Cameron had to order a part for the recall. When I recall is being done, shouldn’t you know ahead of time if parts are available? I now have to return to the dealership for another visit. It is almost 30 minutes from my home to the dealership so it is inconvenient for me. More
by Samileyes
Employees Worked With
June 21, 2022
Awesome Service- Friendly, courteous right from dropping off your car. Excellent customer service desk. Great waiting area. Cashiers are friendly and efficient off your car. Excellent customer service desk. Great waiting area. Cashiers are friendly and efficient More
by kenderkach
Employees Worked With
June 16, 2022
After a very unfortunate experience I received a Fantastic response and follow up by Ian Kingsley Thanks Fantastic response and follow up by Ian Kingsley Thanks More
by Fish
Employees Worked With
Other Employees :
Ian Kingsley
June 08, 2022
Excellent Friendly service every time. I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with I had a service apt today and Adam the Service Mgr was SO helpful and went out of his way, spending at least 25 min setting up my GPS navigator with Ensuite. From the moment you pull your car inside the happy friendly staff make your day, as Adam certainly did for me today Kudos to your very efficient team at Toyota who even washed the car for me! 😄👍 More
by Cathy
June 07, 2022
Always OUTSTANDING service! Cameron at the service desk was great !! Every time I visit it’s like being at Cheers .. everyone knows your name. Cameron at the service desk was great !! Every time I visit it’s like being at Cheers .. everyone knows your name. More
by LISA
June 03, 2022
I am usually only there twice a year for my tire swap & storage. But Service staff are amazing every time. I live in Toronto, but will keep my business there for this reason. storage. But Service staff are amazing every time. I live in Toronto, but will keep my business there for this reason. More
by Kim D
May 28, 2022
Always a top notch service experience. From driving into the service bay, registering at service desk...and waiting in the comfortable waiting area. From driving into the service bay, registering at service desk...and waiting in the comfortable waiting area. More
by tankard8
Employees Worked With
Jeff Kingsley
May 27, 2022
Staff are Accommodating, courteous, trustworthy and friendly. They give a lot of useful giveaways. Charges are reasonable. friendly. They give a lot of useful giveaways. Charges are reasonable. More
by Jess
Employees Worked With
May 22, 2022
Simply the best dealership I have ever been involved with in almost 50 years of driving, and the last almost 28 of those years have been exclusively with Whitby Toyota. in almost 50 years of driving, and the last almost 28 of those years have been exclusively with Whitby Toyota. More
by David
Employees Worked With
