Whitby Toyota - Service Centre

This was my first time at this Dealer for service and the experience was very good. I was greeted at the entrance and shown personally where to go inside. Everyone was very professional. There is no need to experience was very good. I was greeted at the entrance and shown personally where to go inside. Everyone was very professional. There is no need to book appt. Just show up and they will take you. That is very unique. More

People are very professional. They completed the job fast. Accommodating staff with free coffee. Clean washrooms They completed the job fast. Accommodating staff with free coffee. Clean washrooms More

Very pleasant experience anytime I have gone to this dealership great staff if I ever buy a new Toyota they will definitely have my business dealership great staff if I ever buy a new Toyota they will definitely have my business More

Good service and good communication with the team and staff at this location. I am happy with all the work that has been done. staff at this location. I am happy with all the work that has been done. More

I have been to Whitby Toyota for many services, such as oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality servic oil changes, tire issues, etc. and the service staff are extremely friendly and efficient! I am confident my car is always getting top quality service and you a treated like family. I look forward to many more visits here. More

People treat you like a VIP. Always feel great going in for service. Amazing place! Always feel great going in for service. Amazing place! More

Staff were very helpful and answered all my questions. service was completed in a timely manner. service was completed in a timely manner. More

Staff at Whitby Toyota are fantastic. Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service Jay, Brian, the ladies in service, Adam and crew are fabulous! Idropped my car off night before. Next morning I received a call from Jay in service letting me know, my car was received and they would get right back to me once they looked at my car. I feel confident when I bring my car in that any concerns I have are conveyed to Adam and crew and thoroughly addressed. My 1998 Toyota is still going strong!! Thanks Whitby Toyota!! 😊 Allyson L More

I came today and from start to finish I believe the service was excellent. When I called to book my appointment for my vehicle tire Jessica answer the phone she was very professional. She invited to co service was excellent. When I called to book my appointment for my vehicle tire Jessica answer the phone she was very professional. She invited to come in right away. the moment I walked in the service that I got was one number. Anthony Forbes, which is one of the service advisor was very professional very helpful and very thoughtful. He took my concern I had about my vehicle very seriously. also Grace and Griffin were very helpful to me and I must say that certainly, my family, and I will continue to come to service our vehicles to Whitby Toyota and I would recommend there services. More

Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More