Whitby Toyota

Have always gone to this car dealership with my older model vehicle for servicing as I find them to be quite honest and trustworthy, consistent, reliable and dependable. Pricing is somewhat comparabl model vehicle for servicing as I find them to be quite honest and trustworthy, consistent, reliable and dependable. Pricing is somewhat comparable with other dealers but I have come to rely on the expertise of the service manager Adam, who is always upfront and honest. More

In early March, the low oil light indicator flickered on and off when I tapped the brakes. So, I bought a litre of oil from Toyota (Whitby) late in the day and took it home and put it in. To my surpris on and off when I tapped the brakes. So, I bought a litre of oil from Toyota (Whitby) late in the day and took it home and put it in. To my surprise, when I then checked the oil afterwards none registered on the dip stick. Concerned I would blow the motor if I drove the car to a dealership, I contacted a mobile mechanic who diagnosed an oil leak from the top caps. He replaced these in my driveway. I decided that having bought 5 L of oil from Toyota that the mechanic might as well change the oil filter as well (environmental as well as cost reasons I didn’t want to change it again when I next brought the car to Toyota) Unfortunately, two mechanics tried to remove the oil filter on site and in the process broke the tool but couldn’t release the filter. The filter had not been ‘seated’ properly and they couldn’t remove it without damaging the housing unit. The car had to be towed to a garage so that the filter and the piece next to the engine block(crank case?) could be replaced. The part (sourced from Toyota) was quoted at $1400.00. So I question why the oil filter wasn’t seated properly, and if it was seized, was it even changed in September? I am a senior and have been bringing my car to Whitby Toyota from Scarborough for 10+ year. My trust in Whitby Toyota has been eroded. I don’t wish to participate in a ‘he said/she said’ debate because I wouldn’t know who to believe. More

Thank you for your services, very fast and on time thank you so much. Best regards you so much. Best regards More

I have been going there for years. Just bought a new truck. Everything is always great. Just bought a new truck. Everything is always great. More

It was great service . Excellent customer service. The service advisor was very polite and helpful. It was great experience specially with good car wash at the end . Thank Excellent customer service. The service advisor was very polite and helpful. It was great experience specially with good car wash at the end . Thank you very much More

i met Leo on my very first visit after purchasing a used Tundra in as is condition. Leo made efforts to assist in making my visit seamless and professional. I will be contacting him soon regarding so used Tundra in as is condition. Leo made efforts to assist in making my visit seamless and professional. I will be contacting him soon regarding some further services required. A great team and atmosphere. More

It was a great experience, organized and quick to get me on my way, thanks again! on my way, thanks again! More

Quick service, and free wash. Oil was overfilled however, and I did not get a free inspection sheet. Oil was overfilled however, and I did not get a free inspection sheet. More

Customer service is always top notch. I don’t go anywhere else for my service! I don’t go anywhere else for my service! More

Did not check the air pressure and maintenance required soon sign display on the front soon sign display on the front More