Whitby Toyota

I came today and from start to finish I believe the service was excellent. When I called to book my appointment for my vehicle tire Jessica answer the phone she was very professional. She invited to co service was excellent. When I called to book my appointment for my vehicle tire Jessica answer the phone she was very professional. She invited to come in right away. the moment I walked in the service that I got was one number. Anthony Forbes, which is one of the service advisor was very professional very helpful and very thoughtful. He took my concern I had about my vehicle very seriously. also Grace and Griffin were very helpful to me and I must say that certainly, my family, and I will continue to come to service our vehicles to Whitby Toyota and I would recommend there services. More

Everyone in this Dealership has been very helpful and friendly. From Arda to Chris to Will we had a wonderful experience - we feel we are being taken care of. Two thumbs up and over 100% of service we ca friendly. From Arda to Chris to Will we had a wonderful experience - we feel we are being taken care of. Two thumbs up and over 100% of service we can say - competent and very professional! Highly recommended for sure ☺️ More

I have dealt with Whitby Toyota for many many years. A seamless experience from going in to choose a new car to picking the car up. Excellent communication, warm, compassionate, staff, and paperwork tha A seamless experience from going in to choose a new car to picking the car up. Excellent communication, warm, compassionate, staff, and paperwork that was in order at pick up time. I have used the service department as well. 10 out of 10 for this department too. I have referred several friends to this dealership and they have also chosen a car from here. I will continue to use a Whitby Toyota into the future. More

Overall I have been satisfied with the service of Whitby Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my gen Toyota. However, on May 10, 2023, the staff went above and beyond. I went to Toyota for a regular oil change and to get my snow tires off and my general tires on. Toyota staff advised me that my snow tires were very worn and did not recommend that it was safe for me to continue to use them. While I was there, minor damage occurred to one of my snow tires by a technician. This minor damage was pointed out to me and the staff took full responsibility. Jason Ells and Gord Sasse went out of their way to ensure that I received complimentary 4 snow tires (a set). I appreciated very much the service that I received from all of the Toyota staff especially on that day! More

I recently had the pleasure of working with Tony Khoury at Whitby Toyota, I cannot express enough how impressed I am with his exceptional service and commitment to helping me find the perfect new car. I h at Whitby Toyota, I cannot express enough how impressed I am with his exceptional service and commitment to helping me find the perfect new car. I highly recommend Tony to anyone in search of a new car. His expertise, dedication to customer satisfaction, attention to detail, and genuine personality make them a great asset to the Whitby Toyota dealership team! More

dealer was very good, but drew out the sales experence, all in all the experience was good. experence, all in all the experience was good. More

My first visit at the Whitby location. They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficie They have the best service center out of all the toyota dealerships that I have ever been to. I wouldnt have known about their quickness and efficiency until I called to book an appointment for an oil change. This all attributed from the customer service provided by Jason who was friendly, polite and professional right from the start. More

Tony worked really hard from the outset to get me in a new pickup truck. Lots of information, no high pressure sales and kept to the agreed to purchase price. Chris was very thorough in explaining the new pickup truck. Lots of information, no high pressure sales and kept to the agreed to purchase price. Chris was very thorough in explaining the various option packages and Will was fast and efficient on the delivery day and was very helpful setting up the tech on my new truck. More

The best customer service ever. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. All the employees there are so cordial and helpful, thanks to each of you I’ve interacted recently. Best experience ever. Thanks for everything. More

Cindy was absolutely a great help . Very very polite and a pleasure to speak with. She's always so nice on the phone. I wish more people were like her. Very very polite and a pleasure to speak with. She's always so nice on the phone. I wish more people were like her. More