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Whitby Toyota
Whitby, ON
1,949 Reviews
Whitby Toyota has been operating with the mission and objective to go above and beyond our client’s needs every single day. At Whitby Toyota, we are always striving to exceed your expectations at every visit while also providing you with the very best vehicles, services, products, and facilities.
At Whitby Toyota, you will find a dealership that you can trust for the purchase of your next new or pre-owned Toyota vehicle as well as a modern and dedicated service department for the maintenance of your current vehicle. We are always looking to go the extra mile at Whitby Toyota in order to keep our clients satisfied.
Come to Whitby Toyota today to find the perfect new Toyota vehicle for you, your family, and your budget. Toyota has one of the largest inventories of brand new vehicles in the world, and you’ll find the entire lineup today at Whitby Toyota.
Our team of experienced sales representatives look forward to helping you find the perfect Toyota for you by answering all of your questions with dedication and commitment. From new Toyota models to certified pre-owned vehicles, we have the model you are looking for at Whitby Toyota.
Whitby Toyota is there for you when you want to buy a new or pre-owned Toyota, but we are also there for you when you become a Toyota owner. From maintenance and services to detailing and genuine Toyota parts and accessories, Whitby Toyota has all of your needs covered, and we will take care of your Toyota with the same passion and attention used to take care of our own vehicles.
Come in today to Whitby Toyota to learn more about our services, products, and vehicles.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
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Showing 1,949 reviews
September 06, 2025
They used the wrong engine oil for my old Camry! My Camry can only use 10w30 or 5w30 engine oils. But when I check the last service document (Dec. 12, 2024) I was shocked to find that they used th My Camry can only use 10w30 or 5w30 engine oils. But when I check the last service document (Dec. 12, 2024) I was shocked to find that they used the wrong 0w20 engine oil without let me know! If you ask "Can I use 0w20 to replace 10w30 or 5w30 engine oil?" The Google AI will answer you "No. You cannot use 0W-20 instead of 5W-30 because it's a thinner oil, and using a lower viscosity than what's recommended by your vehicle's manufacturer can lead to increased engine wear and potential engine damage, especially in severe driving conditions or with older engines." As an established Toyota Dealer, this kind of mistake is unacceptable! So I do not recommend anybody to this dealership for service! More
by BP
September 06, 2025
My vehicles always receive top notch service from Whitby Toyota! Cameron, Jayson, Mohsin and Brian are always pleasant to deal with and make me feel like a VIP every time I come for service! Toyota! Cameron, Jayson, Mohsin and Brian are always pleasant to deal with and make me feel like a VIP every time I come for service! More
by ALBERT
September 05, 2025
My Camry's last engine oil change was done last year (Dec. 12, 2024). The technician installed the oil filter unnecessary tight! Too tight to remove it with a regular tool. I could not do it yesterday a (Dec. 12, 2024). The technician installed the oil filter unnecessary tight! Too tight to remove it with a regular tool. I could not do it yesterday after oil drained already. I have to refill the old oil back to the car and to purchased 2 more special tools. With lots of troubles today (1 special tool still not work) and have to dissemble one of the under body cover sheet and with all my best possible force to barely remove it. Thanks God! Hope the technician in Whitby Toyota can do a better job!. The advisor was good but the oil filter installation was too bad. In term of the troubles it gave me to remove the oil filter I should give it a 0 star! More
by BP
August 28, 2025
I was at the Toyota Dealership yesterday and the staff were very friendly and helpful. I was directed to the Service Dept., and they did an inspection into the issues I was facing on my vehicle. I am ve were very friendly and helpful. I was directed to the Service Dept., and they did an inspection into the issues I was facing on my vehicle. I am very happy and extremely satisfied with their service. More
by Derrick
August 27, 2025
The only place I take my truck to and I look forward to seeing Camron he always so personal he help my last time with getting my in and out as I had a chemo appointment that morning he’s my guy to see seeing Camron he always so personal he help my last time with getting my in and out as I had a chemo appointment that morning he’s my guy to see More
by Jaime p
Employees Worked With
August 26, 2025
Allam did not pressure us or rush us in any way. He took his time and showed us many vehicles and answered our many questions. He went above and beyond by even coming in on his day off to complete t He took his time and showed us many vehicles and answered our many questions. He went above and beyond by even coming in on his day off to complete the transaction and accommodate my schedule. We have been dealing with Whitby Toyota for many years now and I must say Allam has been the most impressive salesperson We have dealt with so far. More
by Lisa
Employees Worked With
August 22, 2025
Everything from the sale to the delivery was courtesy and efficient. Vehicles was clean and ready at scheduled time. efficient. Vehicles was clean and ready at scheduled time. More
by reccles
August 21, 2025
Unprofessional I have very bad experience the never wash the car and never check the tires the car and never check the tires More
by Nasima hamid
August 20, 2025
Went in for oil change. The service was very quick so much done in only 15 minutes. I paid $115.00 l hope everything was checked. The service was very quick so much done in only 15 minutes. I paid $115.00 l hope everything was checked. More
by sidneyfenech
Employees Worked With
