Whitby Toyota

Great to deal with. Very Friendly very helpful. A a a a a a a A Very Friendly very helpful. A a a a a a a A More

Kieth was amazing to work with and went that extra mile. A true customer service person!!!! A strong asset to the team. Whitby Toyota is lucky to have you. A true customer service person!!!! A strong asset to the team. Whitby Toyota is lucky to have you. More

Good sale person to deal with. Good knowledge on products. Shows up on time. Overall I am happy and definitely recommend. Good knowledge on products. Shows up on time. Overall I am happy and definitely recommend. More

We recently went to look at used cars and found one we liked. We met with Lucky and he showed us a few cars. There was absolutely no pressure. We ended up buying a Corolla from the dealership because of L liked. We met with Lucky and he showed us a few cars. There was absolutely no pressure. We ended up buying a Corolla from the dealership because of Lucky and the customer service was fantastic. Lucky is a very personable guy and knowledgeable. We were totally at easy. Whitby Toyota is my go to place for advice service. All staff members were friendly. More

Excellent customer service and attention to detail! Very responsive and easy to find answers to all our questions . Very responsive and easy to find answers to all our questions . More

Extremely poor service experience. I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manag I went to the dealership for detailing services (Ultimate package). First time, it was not done properly and I took it back and met the Service Manager whom I showed the things were not as expected. He agreed and apologized. I was asked to bring the vehicle back for redoing the detailing. I dropped the vehicle and left it for 6 days to do the jobs nicely. I dropped the vehicle after hour on Sunday evening. No one called until I followed up on Friday to know the status of the job. I talked directly with the Service Manager and he confirmed that the job is done and I can pick-up the vehicle on Saturday morning. I went today to pick up and found the service manager at the service desk and tried to talk to him but he asked me to talk to another person and left. Then I was told to wait outside that someone will be bring the car. Another person brought the car and just left without talking/handing over the car. It was so frustrating that the same issues (dirt, dust inside, stains outside etc.) remained and appeared that nothing was done. When I met the service manager, I requested him to take care of it so that I don't need to bring back again as I live in Oshawa and it costs me every time I bring the car and use uber to return. The services they provided is not even closed to the services promised on their printed brochure/explained during the service booking for the Ultimate Detailing package. I will never visit the dealership again for any services. More

Had a great experience with this dealership recently. I was able to upgrade to a Rav4 at a very reasonable cost. Everything went smooth from start to finish and the service was very friendly and professi I was able to upgrade to a Rav4 at a very reasonable cost. Everything went smooth from start to finish and the service was very friendly and professional. More

Arda was helpful. Amazing got what we needed. Good price! Fits to our lifestyle and what we needed. Amazing got what we needed. Good price! Fits to our lifestyle and what we needed. More

Great customer service and advice provided by the team. Team works well together and efficient Team works well together and efficient More

I just want to thank Amanda for assistance. We recently had repairs done at another dealer that Whitby Toyota had to re-do. Amanda made it right for us and we truly appreciated her kindness an We recently had repairs done at another dealer that Whitby Toyota had to re-do. Amanda made it right for us and we truly appreciated her kindness and understanding. More