Whitby Oshawa Honda

Completely Incompetent Service Department! I have been a customer here for years with mixed experiences, some good, some bad, but my most recent one was absolutely horrible and will make it s I have been a customer here for years with mixed experiences, some good, some bad, but my most recent one was absolutely horrible and will make it so I NEVER return! Pickering and Clarington are close enough for warranty work. What happened was I was leaking coolant on a 1 year old Pilot. I told them this when bringing it in for an oil change. They topped up the coolant and made an appointment to check it again while doing other maintenance work. When I brought it back, they found no issue and told me to come get the car. Little did they know I had looked under the cowling and seen the coolant leak myself from the rad / rad cap area. They simply said because the reservoir was topped up it was fine. I pointed this out to them and they ordered a new rad cap. When I went to pick up the vehicle, it was after service hours so they said go to the main reception. My keys were no where to be found and I had to come back the next day. When I came back, I complained to Jesse the Service Manager. He was SO ignorant and blamed the Sales Department. Then proceeded to scold me for having a catch can, which has NOTHING to do with a rad leak! I asked for compensation for having to come back multiple times and he arrogantly said "no". I informed him I wouldn't be returning and he said "okay". He never even attempted to make things right. He was so ignorant. I was furious! If I treated my customers that way, I wouldn't have a business! He should be fired! Save yourself heartache and wasted time. Go somewhere else! More

Fara was amazing. She made the delivery go smooth. Unfortunately she had to deal with service not doing their job but got it done in a very professional manner. She is She made the delivery go smooth. Unfortunately she had to deal with service not doing their job but got it done in a very professional manner. She is quick to answer emails unlike some other staff there. Fara was an absolute gem to deal with!! More

Kumar is great guy he helps us to buy our new Car from Honda, he provide us all the details about car He was very kind & knowledgeable guy. we also refer to other people if u want a vehicle to buy car fro Honda, he provide us all the details about car He was very kind & knowledgeable guy. we also refer to other people if u want a vehicle to buy car from Whitby Oshawa and contact Kumar. More

Always a great experience when bringing in my vehicle. The Team here is very knowledgeable and very professional. The Team here is very knowledgeable and very professional. More

Truly disappointed how I was spoken to over the phone. I have bought 5 cars from this dealership and will not be returning, I have bought 5 cars from this dealership and will not be returning, More

Getting the car was an excellent experience. Kumar Sharma made everything easy and smooth. Highly recommended for anyone looking to buy a good used car. Kumar Sharma made everything easy and smooth. Highly recommended for anyone looking to buy a good used car. More

My wife and I received an outstanding customer service from Kumar Sharma. Kumar helped us to find the car that fitted our needs, answered every question we had about the vehicle and the purchase process from Kumar Sharma. Kumar helped us to find the car that fitted our needs, answered every question we had about the vehicle and the purchase process until we were satisfied. His knowledge, honesty and humbleness made the purchase process and delivery a very comfortable one and trustworthy. My wife and I highly recommend Kumar Sharma to anyone looking for a car at Honda Withby! More

Super friendly, and professional staff and knowledgeable about what car is right for you! Dan O who was the salesperson was excellent and took the time to explain everything to ensure the entire process we about what car is right for you! Dan O who was the salesperson was excellent and took the time to explain everything to ensure the entire process went super smooth and easy. Thank you so much! More

Trevor is just amazing! He is detailed and so helpful. He really goes above and beyond for his clients! I will only buy a car from him! Even 2 yrs later I had a question an He is detailed and so helpful. He really goes above and beyond for his clients! I will only buy a car from him! Even 2 yrs later I had a question and he is right there to help! Thank you Trevor! More

Mohsen is such a fantastic , charismatic and energetic guy. He sure understood what I was looking for a got me a car that best suits the specification I gave him. I am so sure he has a mind of the buyer , guy. He sure understood what I was looking for a got me a car that best suits the specification I gave him. I am so sure he has a mind of the buyer , knows exactly what you want and will sure deliver. He is good and relates well with customers . If I can give him a 10 /5 , will gladly do. Thanks buddy More