Whitby Oshawa Honda

Reprehensible Treatment of a Senior My father, aged 84 purchased a used Acura sedan last Monday. On Tuesday evening he received a call to arrange a Thursday pickup. With cash in hand h My father, aged 84 purchased a used Acura sedan last Monday. On Tuesday evening he received a call to arrange a Thursday pickup. With cash in hand he arrived Thursday to be told that the employee, (since fired) had made an error and that the car would be ready the following Monday at 2:00 p.m. Promptly at 2:00 today my father was told by salesman George that he would need to wait until 3:00 as they had not switched the ownership. George reappeared 5 minutes later to say that the car would not be ready at all as the windshield needed replacing. Sales managers were “in a meeting”. Salesman George was not able to explain who was responsible for managing the preparation of the vehicle for pickup. Apparently no one was overseeing this process at all. It is difficult to determine whether or not this is a case of blatant ageism worthy of a complaint to the Human Rights Commission. Perhaps this dealership makes a practice of ineptitude and incompetence? Calls to the Sales Manager were not returned. This dealership is not worthy; spend your dollars where you will be valued as a customer and not treated in this unconscionable manner. More

Just bought a civic through Mike Qeisieh Great experience at Whitby honda with Mike as my salesman. Will definitely recommend him to anyone looking to buy a new car. Very professional and k Great experience at Whitby honda with Mike as my salesman. Will definitely recommend him to anyone looking to buy a new car. Very professional and knowledgeable. More

Excellent Service by Mike Q I came in to this location to lease a new 2018 Honda Civic. When I entered I was greeted by Mike, one of the sale consultants. Mike was very profess I came in to this location to lease a new 2018 Honda Civic. When I entered I was greeted by Mike, one of the sale consultants. Mike was very professional from the beginning to the end, and no matter what questions we asked he always had an answer and explained everything about the leasing process for my car. There was no pressure on the customer to buy and this made the whole sales process much easier. Very competitive rates and great models to drive. I would definitely come back after my term to this location and lease another car all thanks to Mikes excellent service! More

Nice friendly and accommodating staff We were just shopping around and weren't really ready to commit to a purchase but having a positive customer experience from the staff at WOH we got w We were just shopping around and weren't really ready to commit to a purchase but having a positive customer experience from the staff at WOH we got what we believe is an excellent deal. More

Amazing I would like to thank Paul M the finance guy for all his hard work in getting me into my new ride. This is my third car here at Whitby Oshawa Honda an I would like to thank Paul M the finance guy for all his hard work in getting me into my new ride. This is my third car here at Whitby Oshawa Honda and it’s all because the great sales guy Peter V I highly recommend him, you won’t be disappointed. More

Great Experience! Our rep (Jonathan Howes) was excellent! He is very well informed and provided us with all alternatives without bias. This is our third vehicle purchas Our rep (Jonathan Howes) was excellent! He is very well informed and provided us with all alternatives without bias. This is our third vehicle purchase at this dealership and continue to be satisfied with all aspects of their services. More

Great Dealership! Adam and Calvin were friendly and got me what I needed, no pressure sales, just honest opinions and were with me every step of the way with all my que Adam and Calvin were friendly and got me what I needed, no pressure sales, just honest opinions and were with me every step of the way with all my questions. More

Amazing staff fast and always available I just bought a brand new Honda Accord from Peter ! He was always there by text or phone call even when he wasn’t working. They were very fast in gett I just bought a brand new Honda Accord from Peter ! He was always there by text or phone call even when he wasn’t working. They were very fast in getting me into a car and everyone was friendly and great to deal with !! Will be coming back when I need another car ! More

So easy Everyone was so friendly and easy to deal with what a great car buying experience I highly recommend Whitby Oshawa Honda and we love our new car Everyone was so friendly and easy to deal with what a great car buying experience I highly recommend Whitby Oshawa Honda and we love our new car More

Poor customer service and no call back My husband and I were looking for a preowned CR V Touring and had visited this dealership prior dealing with Colin who was vey helpful but when we ret My husband and I were looking for a preowned CR V Touring and had visited this dealership prior dealing with Colin who was vey helpful but when we retuned he was unavailable (we should've made an appoint) so we had to wait almost 45 mins for another sales rep. We had already taken a gray vehicle for a test drive but wanted to see the black one before deciding. . We were told the gray one was sold and the black was off site undergoing a "service check" so we gave the sales person our cell number and asked him to call us when the vehicle was back on the lot for us to see and also to let us know should the deal for the gray one fall through and become available. I continued to look and ended up purchasing somewhere else but noticed the 2 vehicles we were interested in was still on the dealership website so I called and was told the vehicle was available and not sold. I'm not sure why the sales rep never called as he had our number in his cell phone so he can't use the excuse that he lost the number and this would've been an easy sale as we had already done our homework and was ready to purchase. Overall it was a disappointing experience. Catherine L More