Wheaton Honda
Edmonton , AB
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Simple easy and lightning fast car purchase took me less time to buy a car than a grocery shop. The car was on the lot to test drive and was right ready to go when I came back with a check to pay for it no time to buy a car than a grocery shop. The car was on the lot to test drive and was right ready to go when I came back with a check to pay for it no hassles no pressure More
Yesterday, I was here to service my 2010 Honda CRV. My service advisor Gary informed me regarding the Valve cover gasket replacement and an engine bold resealing. The labour cost for resealing that bol My service advisor Gary informed me regarding the Valve cover gasket replacement and an engine bold resealing. The labour cost for resealing that bold was 232.15 CAD, which is unbelievable. My service advisor told me that it took 1.30 hrs to reseal that bold, and that's why it is the labour cost. In addition to that, the cabin air filter and engine air filter were supposed to include in my oil change, but which is not. My takeaway: THINK TWICE before servicing here. BARGAIN before you service your vehicle. Thanks, Wheaton Honda. More
Shakur allowed us to shop and test drive without the "come to my office" BS. I find nothing more disgusting than a salesperson saying "come to my office and I will get to know your needs and what you'r "come to my office" BS. I find nothing more disgusting than a salesperson saying "come to my office and I will get to know your needs and what you're after". NO!!! I can see on your lot a car that I want to look at. You do not need to know how much I have to spend or when I'm going to buy. I'm interested in the car, show it to me, tell me how much it costs, and I will make my own mind up without the "come to my office" thats about as pleasant as a root-canal. Thank you Shakur for a 5-star pleasant car shopping experience. Didn't find Shakur on the employee list so randomly picked the top of the list More
Their service has been expceptional. .Had a chance to work with Punit and Kris . They have both are wonderful people. Brands are just names, it’s the people who give it value. I can cert .Had a chance to work with Punit and Kris . They have both are wonderful people. Brands are just names, it’s the people who give it value. I can certainly say that it’s is so worth it and we highly recommend them for business. More
Was a very good experience dealing with everyone. Punit was great to deal with,replied immediately, very upfront,knowledgeable,willing to answer all questions and help in anyway. And the same can b Punit was great to deal with,replied immediately, very upfront,knowledgeable,willing to answer all questions and help in anyway. And the same can be said about Kris in Finance. Also a couple more there that i didn:t get thier names. Thanks to all! More
I have a Honda Ridgeline. The radio stopped working so I took it to the Wheaton Honda dealership to get it fixed. Half an hour after I gave them the truck, the advisor came ou The radio stopped working so I took it to the Wheaton Honda dealership to get it fixed. Half an hour after I gave them the truck, the advisor came out and told me that they found the problem: it was a loose in the ignition and screw is missing. I thought they would take another half an hour to put the screw and give me my truck back, instead I waited another hour and half. They charged me for two hours! When I got my car back, the remote starter wouldn’t work. I talked to them right away and they said we don’t touch remote starters... I was shocked and told them the remote was working fine when I brought the car in. They said they don’t deal with remote starters and referred me to Ultimate Connection saying they usually deal with them. I went home and tried to reset the remote key, but the Honda security alarm starts. I couldn’t stop the alarm. I called Honda asking them how to stop the alarm and they said they didn’t know how. I called Ultimate Connection and the guy told me I needed to bring the car in. I had to tow the car since I couldn’t drive it with the alarm going on. Next day, the Ultimate Connection guy said that the valet mode was turned on (this is the mode for carrying out maintenance) and someone has physically turned the safety switch off. He gave me a report with his findings. He fixed the issue and charged me $175 for his time to diagnose the problem and fix it. It turned out that I had to unlock the door using my key to stop the alarm. I was really upset because just the day before I called about this issue and was told they don’t know how to stop the alarm! I could have avoided towing the truck. I went back to Honda to take it up with them. This mess was their fault. Someone put the remote starter in valet mode and switched the safety off. The person working at Honda was unprofessional and spoke inappropriately to me. He said that may be the remote starter wasn’t working when I brought the car in. I insisted that they pay for the problem they caused me. After a lot of back-and-forth, he offered me $100 to make me go away. I refused it since it costed me more than $260 for towing the truck and fixing the remote starter. I just went in to fix my radio and ended up with more problems because of this dealership. I was without access to my car for three days. I made attempts to fix the issue in the freezing cold, and that was very difficult at my senior age. I didn’t know how to stop the alarm and they didn’t offer any help over the phone. The response of Wheaton Honda to this situation was inappropriate and accusatory, saying that I might have brought the car in valet mode and saying that I turned the switch off myself! Even after all this, I still don’t know where the switch is. All they cared about is making money and not being accountable for their mistakes. More
The service was great. The staff was informative and explained all the financing, features and service plan I needed to know about my new 2022 Honda Civic. I am very happy with my purchase. I will defin explained all the financing, features and service plan I needed to know about my new 2022 Honda Civic. I am very happy with my purchase. I will definitely recommend Wheaton Honda to others. More
Great new sales experience, disappointing service experience. Using 2 attempts, an external OEM accessory was not installed properly on my new Honda. experience. Using 2 attempts, an external OEM accessory was not installed properly on my new Honda. More
I phoned Wheaton Honda on Sept 3/21 to inquire about a new Honda. Punit replied almost immediately and was knowledgeable, courteous, and friendly. I sat down with him in November and the deal was made tha new Honda. Punit replied almost immediately and was knowledgeable, courteous, and friendly. I sat down with him in November and the deal was made that day. James from finance was efficient and made financing very easy. I am very pleased with my 2022 Honda Civic for business use and will definately be back when I need a vehicle for personal use! Thank you Wheaton Honda! More