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Wheaton Honda

Edmonton , AB

4.4
484 Reviews
There are a number of Honda dealers in Edmonton, but not all are created equal. Since 1976 Wheaton Honda, formerly Millwoods Honda, has proven itself as the best Honda dealership in Edmonton for unparalleled customer service and new vehicle sales. Our formula for success is simple: we put our customers first. We find that our quality Honda vehicles virtually sell themselves, which gives us the time to answer all of your questions and take care of your individual needs. We have the best selection of new Honda trucks, SUVs and cars in Edmonton. If you're looking for trucks in Alberta, consider the award-winning Honda Ridgeline with its market-first VTM 4WD system that automatically adjusts to road conditions. We also carry new Honda SUVs like the versatile Honda CRV and Honda Pilot, and you can always count on finding a wide selection of sporty and efficient Honda Civics and luxurious Honda Accords on the lot. Honda vehicles have always set themselves apart as the most reliable vehicles on the road, and our expert sales team will be sure to help you find the best new Honda for your needs and your budget.
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9688 34 Ave NW

Edmonton , AB

T6E 6S9

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Showing 484 reviews

October 17, 2017

Easy appointment! I made an appointment online to have a recall part replaced. The website is very easy to navigate and convenient! I received three reminder emails. I More

by CRVdriver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Avery Yeung
October 16, 2017

easiest purchase i had the best experience when purchasing a vehicle from this place . I was searching for a vehicle in about 3 months,as it was my second vehicle i More

by rabbit008
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Headrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Golamco
October 03, 2017

10 Star Service Altaz Motani (salesman) and Ian Rae (Manager) are to commended for their efficient, personal and professional service. An overlooked repair issue was More

by steerscrv12
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ian Rae
5.0
This rating includes all reviews, with more weight given to recent reviews.
Altaz Motani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bernard Osana, Shannon Clark
September 22, 2017

Ask all the terms and conditions before you sign the papers Walked into this dealership and no one served us for 20 mins until we told the receptionist we were leaving because no one is free to serve us. Had t More

by Jo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Evans Magiri
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brian Golamco, Ryan Hunt
Oct 06, 2017 -

Wheaton Honda responded

Hello Jo, I'm sorry to hear about your experience and appreciate the feedback. While I'm happy to hear the delivery process was excellent, it is disappointing we did not meet expectations in the other areas. I can assure you that your concerns will be addressed and changes will be implemented so this does not happen again moving forward. I appreciate your business and should there be any further questions or concerns, please contact me at 780-463-7888. Thank you, Mike Barazzuol, General Sales Manager.

September 11, 2017

No time for servicing I have tried four times to bring my van in for a oil change/transmission fluid change. It is first come, first serve and they simply cannot keep up t More

by Amanda
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
As I didn't get in to see anyone, I haven't dealt with anyone in service yet, Rick Anderson
Sep 25, 2017 -

Wheaton Honda responded

Hi Amanda, I'm sorry to hear about your past experiences. With our drive-thru Tire and Lube Centre, it is first come first serve as you mentioned and unfortuantely it sometimes results in longer wait times depending on how many are already in the queue. I would love to discuss this further with you as I appreciate any feedback you can provide and can help resolve any issues. Would you be able to call me at 780-463-7888 at your earliest convenience? Thank you, Hockoon Yeap, Service Manager

August 26, 2017

Very Accommodating This place was by far the best experience Ive had when purchasing a vehicle. They were honest and professional. Very accomdating and worked hard at More

by EXERCIS3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Neveu, Arif Khandani
July 29, 2017

FALSIFIED PAPERWORK On Wednesday july 26 I had an oil change done at wheaton Honda. I got home and found service 6 on my paperwork and that the customer agreed to have a More

by chrislee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Anderson
Aug 14, 2017 -

Wheaton Honda responded

Hello Chrislee. After our conversation, I believe the situation has been clarified and we have resolved any issues you experienced. If there is anything further I can help with, please contact me directly at 780-463-7888. Karen Germscheid, Customer Relations Manager.

July 28, 2017

Loved my experience!!! Recommend to others. I enjoyed buying from Wheaton Honda. I came there, took a Civic for a drive, liked it and came back to pick it up in a few days. The day l picked it u More

by Svitlana
Friendliness
Recommend Dealer
Yes
Employees Worked With
Emil Uniat, Ravi Mander
July 25, 2017

Cam Headrick is a real Pro! Just purchased a 2016 Honda CRV, a demonstrator with low km. We live in BC, on the island, but could only find the vehicle we wanted - trim, colour, l More

by J David Mathews
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Cameron Headrick
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : James Eveneshen
July 25, 2017

Bad service overall i am disappointed on my honda odyssey 2017 that i bought. I went saturday and took my car to service because the lights was flickering and the car was More

by John
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rick Kana
1.0
This rating includes all reviews, with more weight given to recent reviews.
Evans Magiri
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ian Clark
Aug 09, 2017 -

Wheaton Honda responded

Hello John, When you came in for the appointment that Saturday, the technicians checked everything on the vehicle to see what could have caused the problem. When everything checked out okay, they wanted to contact Honda Canada for them to diagnose it further. It is unfortunate that Honda Canada is closed on the weekend and we appreciate you coming in on Monday for us to take a closer look. At this time, we have replaced the alternator for you which resolved the issue. We do not sell any vehicles unless all components are operating properly. Unfortunately, as with any vehicle, parts can be worn down from driving, or even be defective from new and have to be replaced. Although a defective part is rare it does happen and with a component like an alternator there would be no warning. We take pride in knowing our customers trust us to service their vehicles whether it is regular maintenance or when there are problems. Thank you for your patience during this process. I believe we have addressed your concerns however if there is anything else I can assist with, do not hesitate to contact me directly at the dealership. Ian Clark General Manager

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