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Wheaton Honda
Edmonton , AB
484 Reviews
There are a number of Honda dealers in Edmonton, but not all are created equal. Since 1976 Wheaton Honda, formerly Millwoods Honda, has proven itself as the best Honda dealership in Edmonton for unparalleled customer service and new vehicle sales. Our formula for success is simple: we put our customers first. We find that our quality Honda vehicles virtually sell themselves, which gives us the time to answer all of your questions and take care of your individual needs.
We have the best selection of new Honda trucks, SUVs and cars in Edmonton. If you're looking for trucks in Alberta, consider the award-winning Honda Ridgeline with its market-first VTM 4WD system that automatically adjusts to road conditions. We also carry new Honda SUVs like the versatile Honda CRV and Honda Pilot, and you can always count on finding a wide selection of sporty and efficient Honda Civics and luxurious Honda Accords on the lot. Honda vehicles have always set themselves apart as the most reliable vehicles on the road, and our expert sales team will be sure to help you find the best new Honda for your needs and your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 484 reviews
May 19, 2018
Very approachable and understanding It was a fantastic experience and completely pressure free when I dealt with Ken. He was easy to talk to and understood our situation and worked aroun It was a fantastic experience and completely pressure free when I dealt with Ken. He was easy to talk to and understood our situation and worked around it very professionally. I would highly recommend going through him if you have any interest in buying a vehicle! More
by HondaFan
Employees Worked With
Ken Banks
May 19, 2018
08 Pilot Service.Timing belt. My wife brought her 08 pilot with 120,000.km for new timing belt. Before service pilot in excellent condition. Cost $4.000 after service Oil Leaked. C My wife brought her 08 pilot with 120,000.km for new timing belt. Before service pilot in excellent condition. Cost $4.000 after service Oil Leaked. Coolant :Leaked... Very Dissatisfied.. We are contacting Honda Canada and Express our concern about this service manager. More
by pilotrip
Employees Worked With
Hock Oon Yeap
May 17, 2018
Terrible customer service This morning I had an appointment at Wheaton Honda at 07:45. I arrived and spoke with a service representative at 07:41. I had called to book an appoi This morning I had an appointment at Wheaton Honda at 07:45. I arrived and spoke with a service representative at 07:41. I had called to book an appointment for a clunking noise I heard coming from what I thought was the rear of the vehicle as well as an oil change. As I told the service representative I had to work at 14:00 that day I would need to have my vehicle back no later than noon. I had also asked that no work be performed on my vehicle before she phoned me. At 11:00AM I still had no heard from the service department and seeing as it had been 3 hours I phoned them. The service department stated that my vehicle had not been looked at yet and I said I need my vehicle by noon to go to work. She said it would be ready in time. I said if you have not even checked what the noise was or completed the oil change how would it be completed in an hour? I said I wanted to pick it up now and I would take the vehicle elsewhere and she said it would be “ready” by noon as per what I told them. She then phoned me at noon to say that they did not hear any noise but that the mechanic suggested I have the maintenance B-1 package completed as my breaks were in good working order but should be maintenance. I asked how long this would take and she said she could have it ready by 13:30. I again explained that I needed my vehicle by noon as I do not work Monday to Friday and cannot sit around and wait for a vehicle all day when my appointment was at 07:45 AM. I said I would get the work required done elsewhere and wanted me vehicle right away. When paying I asked to speak to the manager of the service department (Mr. Yead, I believe) and explained to him what happened. He stated that when you make an appointment that is only an appointment to speak to the service representative not to have the vehicle looked at. I asked why it would take 3 hours to have it looked at when I said I needed it by noon and he said he did not know. What did they do with my vehicle for 3 hours? If they had looked at the vehicle at the scheduled time the B-1 maintenance package could have been performed in a timely manner and I would not have to go to another dealership to have it done. The manager stated that if I am in a time crunch in the future I should give them a shorter period of time to get the work done. I gave them 4 hours and during hour 3 they still had not done anything? To me this does not make any sense at all. He said instead of giving 4 hours give them 2 hours. The manager also told me that if I were to wait at the dealership my work would get done faster. I’m sorry but I do not have all morning to sit around a dealership to wait for my car to get done. I do not believe other people do either. The manager also offered for me to leave my car and use a loaner for the remainder of the day but at this point I did not have enough time to wait for that and make it to work on time as I spoke with the manager at approximately 12:20. Again, sorry I do not work a Monday to Friday job, I work shift work and cannot sit around and wait all day. When you make an appointment you expect your vehicle to be looked at in a timely manner and not 3 hours after the scheduled time of the arrival at the dealership. I would like to be contacted as soon as possible by someone who can assist me with this as I believe the customer service is terrible, as well as the manager’s ideas of how to beat the system (his words, not mine), and that I should not have to pay for a service that did not occur. I had my brakes “inspected” yet they still could not fix them because they took too long to even look at the vehicle. As I go to the Wheaton Honda webpage to file this complaint it says “Book a service Appointment”. When you book an appointment you expect service within a reasonable time frame. More
by cl_murphy
May 17, 2018
Stress free car buying Came in to buy a new car. Salesman was very freindly and knowledgeable and did not try to pressure you into buying. Bought a 2018 CRV and love it! Came in to buy a new car. Salesman was very freindly and knowledgeable and did not try to pressure you into buying. Bought a 2018 CRV and love it! The financial service manager was very straight forward and helpful and gave me a great deal! Would recommend anyone to buy a car here! More
by Victorious_joy
May 12, 2018
Excellent service Me and my wife had a wonderful experience purchasing our civic. sales manager mark was so friendly and accomodating and easy to tlk too and we felt no Me and my wife had a wonderful experience purchasing our civic. sales manager mark was so friendly and accomodating and easy to tlk too and we felt non rushed , and no pressure to make any decsison . More
by Gagan
May 12, 2018
Fantastic From beginning to end the Wheaton Honda team worked their guts out to give me the best deal they could and the customer service was great throughout t From beginning to end the Wheaton Honda team worked their guts out to give me the best deal they could and the customer service was great throughout the whole process. More
by Thetuque
May 11, 2018
Great Service This is our second car purchase at Wheaton honda and I could say that this deal tops the first one. Mark really took good care of us & made our experi This is our second car purchase at Wheaton honda and I could say that this deal tops the first one. Mark really took good care of us & made our experience really stress free, he is an awesome salesman and even went above & beyond by delivering our purchased Honda Odyssey all the way to Jasper. That is one way of wowing a costumer. Way to go mark More
by Jayskie06
April 25, 2018
Awesome Salesman! Mark was an amazing help and really catered towards helping me find what I was looking for in a car. He even let me go on a solo test drive. He was fr Mark was an amazing help and really catered towards helping me find what I was looking for in a car. He even let me go on a solo test drive. He was friendly, considerate and, most importantly, honest. He’s also a former mechanic and knows cars very well. If you are looking for a new Honda, I highly recommend going to see Mark. He’ll take care of you! More
by Crispus222
Employees Worked With
March 28, 2018
Better than Calgary Dealers I was shopping for a new Honda and was getting the same hidden pricing and tactics from a couple Calgary dealers (T&T and Honda West). I wanted to se I was shopping for a new Honda and was getting the same hidden pricing and tactics from a couple Calgary dealers (T&T and Honda West). I wanted to see what other dealerships had to offer and was amazed by the honesty and transparency offered by Wheaton Honda. I was able to come to terms with a great deal (enough to cover the time and cost of the trip to Edmonton) as well as leave with the car I wanted. Amazing service throughout by the sales and finance team. I would definitely recommend Wheaton Honda to family and friends - eventhough they are not based in Calgary, I have no issues with the recommendation. More
by Calgary Steve
March 18, 2018
New Vehicle Purchase Mark Tucker was awesome! Me and my wife were looking for a new vehicle that would fit our new lifestyle with a baby on the way. Needing a reliable veh Mark Tucker was awesome! Me and my wife were looking for a new vehicle that would fit our new lifestyle with a baby on the way. Needing a reliable vehicle with a price that won’t kill us, as baby’s are expenses enough. I got a better than expected amount for my trade in and into a new 2017 CRV, which was a great deal as it was one of the last 2017s left, plus we got an additional $750 off because of a promotion we were unaware of. Mark totally didn’t have to mention this, and he would have made the sale, but he honestly knew where we were coming from, and help us out big time. Dave in the delivery department was super awesome too! If you want to buy a Honda in Edmonton, there’s no doubt that Wheaton Honda is the place to go. More
by Dennimus79
Employees Worked With
Other Employees :
Mark Tucker (Salesman), Warren Cairns, Rick Anderson, Tim Noonan, Shannon Clark, Jim Erikkson
