Wheaton Honda

Great experience from start to finish Ken Banks kept me posted what was happening with the 2018 models as they were beginning to clear out and answered a lot of questions by text so that b Ken Banks kept me posted what was happening with the 2018 models as they were beginning to clear out and answered a lot of questions by text so that by the time I went into buy it was an easy transition and easy experience. The delivery team was awesome and James the finance guy made it all a smooth transaction. Great Service. Been dealing with Wheaton ( formerly Millwoods) Honda for years for both service and buying my 4th Honda. More

Finance Department very helpful Cam in finance was extremely helpful and proactive in getting us the best deal. He was friendly, patient and helpful. As well, Jonah was thorough, p Cam in finance was extremely helpful and proactive in getting us the best deal. He was friendly, patient and helpful. As well, Jonah was thorough, patient and helpful when walking us through the process of picking up and learning about the ins and outs of a new electronic vehicle. More

Excellent service, knowledgeable staff. This is our 4th new vehicle from this dealership. We have always dealt with Warren Cairns. Warren is very knowledgeable and friendly guy. We have alwa This is our 4th new vehicle from this dealership. We have always dealt with Warren Cairns. Warren is very knowledgeable and friendly guy. We have always had a good experience when dealing with this dealership. Chris and David were also very knowledgeable and helpful. We initially spoke to Chris Huffman a few months ago but he was not in on the day we made the the purchase, so Warren helped us. More

Awesome. The best experience I have. mark is really awesome guy to deal. He is honest and helpful during buying process. Must find mark if you try to bu The best experience I have. mark is really awesome guy to deal. He is honest and helpful during buying process. Must find mark if you try to buy Honda in Edmonton. More

Customer service staff not the most friendly or welcome I recently brought my vehicle to Wheaton Honda for a recall and it was my first time to their dealership. I haven't spent much time in dealerships sal I recently brought my vehicle to Wheaton Honda for a recall and it was my first time to their dealership. I haven't spent much time in dealerships sales or service because I've dealt with private sales and independent mechanics since buying my first car eight years ago. Being unfamiliar with the dealership world, I felt some of the staff I dealt with were unfriendly and not very welcoming. I'll start with the positives. I was able to drop off my car first thing in the morning and there wasn't a wait. The shuttle staff was nice and friendly, and I was able to get to work within a reasonable amount of time. When I arranged for a pick up, they were good about letting me know they were running late and keeping me informed. The service itself on my vehicle was fine and I have no complaints there. For the negatives, I didn't feel the customer service staff were trying to go the extra mile when I returned to pick up my car. It was as though they assumed everyone who walks into a dealership knows what to do, where to go and the right people to ask for, and helping a new customer is an inconvenience. One of the two people at the pick-up desk didn't notice I was there for a few minutes before offering help when the other person was busy serving another customer. When I was finally helped, the first person didn't know what to do and had to hand me over to the second person. The second person was not very clear in answering my questions about the paperwork other than being told "sign her and here, and all copies (warranty copy and my copy) are the same" when I noticed the line items on both copies were clearly different. When I asked, the person brushed it off as all being the same. They then gave me my keys and sent me on my way without even telling me where to find my car in the massive parking lot. They pointed to a corner of the dealership and said out that door. There was no offer to walk me out or get another staff member to help find my car. It left me feeling like I was a second class customer because I brought my vehicle in on a recall and didn't spend any money on other services. More

Great service Mark was very helpful. No pressure so that was a big plus! Straight forward and no hassles. Does not waste your time and is to the point. No fluff. Mark was very helpful. No pressure so that was a big plus! Straight forward and no hassles. Does not waste your time and is to the point. No fluff. More

Wonderful and no pressure This is my first time shopping with Honda, I walked in and right away was greeted by a very friendly salesman, Ken Banks. Even though he knew I was j This is my first time shopping with Honda, I walked in and right away was greeted by a very friendly salesman, Ken Banks. Even though he knew I was just looking for information he took the time to answer all our questions and provide us with the information we did not know to ask. To top it off it was right before closing but he still took the time and as a result I went back the next day and met with him and received more information. Long and short I ended up buying a new vehicle. Ken was excellent to deal with and very passionate about Honda. He seemed to have my best interests in mind. Also working with Cam from Finance, he was super nice too. The dealership was very helpful and did what needed to be done to make this happen from the salesman to the delivery. I will recommend Wheaton Honda for sure. Thanks again for everything. More

Fantastic Service No pressure sales. Made sure I was taken care of from the test drive to the moment I drove out the door. Thanks so much! No pressure sales. Made sure I was taken care of from the test drive to the moment I drove out the door. Thanks so much! More

Excellent dealership! Really great customer service. Helpful, knowledgeable, and friendly staff! I highly recommend Wheaton Honda as a dealership. I have also done the serv Really great customer service. Helpful, knowledgeable, and friendly staff! I highly recommend Wheaton Honda as a dealership. I have also done the service for my previous Honda here for 2 years now. They have always been great! More