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Wheaton Honda
Edmonton , AB
487 Reviews
There are a number of Honda dealers in Edmonton, but not all are created equal. Since 1976 Wheaton Honda, formerly Millwoods Honda, has proven itself as the best Honda dealership in Edmonton for unparalleled customer service and new vehicle sales. Our formula for success is simple: we put our customers first. We find that our quality Honda vehicles virtually sell themselves, which gives us the time to answer all of your questions and take care of your individual needs.
We have the best selection of new Honda trucks, SUVs and cars in Edmonton. If you're looking for trucks in Alberta, consider the award-winning Honda Ridgeline with its market-first VTM 4WD system that automatically adjusts to road conditions. We also carry new Honda SUVs like the versatile Honda CRV and Honda Pilot, and you can always count on finding a wide selection of sporty and efficient Honda Civics and luxurious Honda Accords on the lot. Honda vehicles have always set themselves apart as the most reliable vehicles on the road, and our expert sales team will be sure to help you find the best new Honda for your needs and your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
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Showing 487 reviews
June 10, 2020
Customer time is not valued In brief: The staff do not care about your time, save yourself and go somewhere else for your oil change. In detail: My recent visit to Wheaton Hond In brief: The staff do not care about your time, save yourself and go somewhere else for your oil change. In detail: My recent visit to Wheaton Honda was an unpleasant experience. I booked an appointment- the staff member was helpful, booked a time for me, and indicated that they thought my appointment would take about an hour or so. I was unpleasantly surprised to find out upon arrival that the time I had booked seems to have been a not an actual appointment time “time that you will talk with a technician and they will walk around your car, then you get placed in the queue”. I ended up waiting 2.5 hours at Wheaton, as I have no one to pick me up. The appointment was over the lunch hour, and staff “helpfully” suggested where I could buy food- as though everyone is willing and able to just go out and buy lunch given the current economic and health situation. Before I left, I tried to indicate to staff how they’d thrown my day’s plans sideways and left me hungry, but there was no apology and no acknowledgement that I had been inconvenienced at all. I realize and respect that they are working with reduced staff- that’s fine, but Wheaton, at least pretend you care about your customers and warn them of the wait. More
by Mouse
Employees Worked With
Various
June 04, 2020
All the staff, Luis, Kam, Justin and Jonas are friendly and patient. Jonas guides to understand the features in very detail. True 5/5 rating and patient. Jonas guides to understand the features in very detail. True 5/5 rating More
by stephenwong3355
Employees Worked With
Other Employees :
Jonas, orientation specialist, 5 Stars, Luis Hernandez
May 28, 2020
Even though I did not end up closing, the staff at Don Wheaton were very fair, friendly, responsive, courteous, and helpful. Although I ended up choosing a vehicle I found at a different location, the sta Wheaton were very fair, friendly, responsive, courteous, and helpful. Although I ended up choosing a vehicle I found at a different location, the staff was still very friendly and did not in anyway employ high pressure sales tactics. More
by Alex M
Employees Worked With
May 18, 2020
CHEATERS - and dishonest to the core. My Touring was booked for 'squeaking noise while braking' after paying Osana $453.97 he gave me back a 'no guarantee...'.not drivable vehicle, liars. My Touring was booked for 'squeaking noise while braking' after paying Osana $453.97 he gave me back a 'no guarantee...'.not drivable vehicle, liars. More
by somenta
Employees Worked With
bernad osana, , Bernard Osana
May 04, 2020
Would Send My Mom Living in Lethbridge and wanting to buy a vehicle in Edmonton, I was concerned about making sure that the car I wanted was good. Altaz, the sales pers Living in Lethbridge and wanting to buy a vehicle in Edmonton, I was concerned about making sure that the car I wanted was good. Altaz, the sales person, was amazing to work with. He would get me the information I wanted. He took a tonne of pictures for me and some videos of the areas I wanted to see on the car. I put a deposit pending a satisfactory test drive. He guaranteed that if I was not happy that he would refund my deposit. Let me put it this way, my drive up to Edmonton was not a waste. The Rav 4 presented even better in person. The test drive was fantastic, and best of all, the price was incredible. There was nothing underhanded and I would trust my mom to go and work with Altaz. He was kind, gentle, and honest. Good job, buddy! You deserve every dollar of the commission! More
by James from Lethbridge
Employees Worked With
April 14, 2020
HUGE shout out to Wheaton Honda! Mike the General HUGE shout out to Wheaton Honda! Mike the General manager and service team took care of all costs on my 2020 CR-V sunroof after it shattered while d HUGE shout out to Wheaton Honda! Mike the General manager and service team took care of all costs on my 2020 CR-V sunroof after it shattered while driving. Couldn’t be more grateful for their outstanding service and goodwill. More
by ahendriks
April 06, 2020
Grossly Incompetent Service Department I had an extensive conversation with an individual who was supposed to be the service manager one week before my appointment April 7, 2020. This was I had an extensive conversation with an individual who was supposed to be the service manager one week before my appointment April 7, 2020. This was to ensure required parts would be in place as my vehicle had to arrive the night before to be properly diagnosed the following morning. I had to rent a hotel room and would have to drive 550 Km to get there so it was important that things were set up before I arrived. Sure enough the day I was to drive South a small voice said call and confirm everything is ready to go. I again asked for the service manager. When he got on the line it was apparent that this was not the same individual I had previously spoken with. I wanted to confirm the details and that the parts would be available as I would be living on the economy in the area and staying overnight in a hotel. Sure enough no parts available "must be ordered out of Calgary 24 -48 hrs" This could have left me in a hotel for 3 days living on the economy. This was warranty work to be done on a 2016 CRV. Massive let down and cost me $115 for the hotel room that won't get used. Thank god I phoned or this could have cost me a fortune being stuck in a hotel in Edmonton. I would have thought considering my vehicle is still covered under warranty and the complications of my situation that maybe the dealership could have tried to have their ducks in a row but that was simply not the case. Lucky I called first as the service department personnel will do nothing to help you no matter what your situation. More
by mmaclea2345
Employees Worked With
Hock Oon Yeap
April 06, 2020
Great Service Great service. very friendly. will be back there again. gave full detail of the recall service. provided complimentary car wash. the car was very well Great service. very friendly. will be back there again. gave full detail of the recall service. provided complimentary car wash. the car was very well cleaned. More
by OIl City
Employees Worked With
Bernard Osana
March 23, 2020
Honest diagnose I had a problem with my Honda Civic 09. It was making some kind of grinding noise. I took it to Wheaton Honda, from where I bought my car. I left my c I had a problem with my Honda Civic 09. It was making some kind of grinding noise. I took it to Wheaton Honda, from where I bought my car. I left my car there for a day. Next day their mechanic check in morning as well as in afternoon but surprisingly Civic didn't make any noise. Mr.Bernard Osana called me and said nothing wrong his mechanic find. They didn't charge me a single cent, instead they washed my car for FREE. This is the reason why I ALWAYS prefer to go there. I am owning 3 Honda products (SI 98, Civic 09 and HRV 17). Have always peace of mind if I have to take any one for service at Wheaton. Thanks Bernard for your service. More
by nitinshah199
March 15, 2020
A dealership you can trust I bought a used Ridgeline from Wheaton Honda. Their sales staff was excellent, didn't put any pressure on me and actually helped me understand Carfax I bought a used Ridgeline from Wheaton Honda. Their sales staff was excellent, didn't put any pressure on me and actually helped me understand Carfax report and the sales offer. When I made the buy, they actually were able to get me a lower interest rate on my auto loan than I have previously arranged, which saved me big money! After I had the truck for a month, there was a problem with it, so I called Wheaton about it. They fixed the problem and didn't charge me for labour costs at all! Plus, they also gave me a FREE loaner vehicle for over a week while my truck was in the shop. This is a dealership you can trust. They really take good care of their customers and stand by what they sell. More
by Robert T
