Wheaton Honda West - Service Center

Brought my CRV in to put some winter boots on her. Jon walked me through which package of tires and rims would be the best value and booked me in right away. He also got them to do a oil and filter chang walked me through which package of tires and rims would be the best value and booked me in right away. He also got them to do a oil and filter change, as well as fix my rear windshield wiper, which wasn't working right. Fast, friendly and simply awesome. I trust Jon and the crew with my car - they're like family. Josh More

I had an apptmt. but Darrell was able to change the brake light bulb within minutes when I dropped my car off. Avoiding having to leave my car there overnight. Much appreciated! light bulb within minutes when I dropped my car off. Avoiding having to leave my car there overnight. Much appreciated! More

Why ? Because the level of service is excellent. I'm a customer of long standing with Honda West so I know what I'm talking about. The quality of the product is one thing, but the level of service is wh a customer of long standing with Honda West so I know what I'm talking about. The quality of the product is one thing, but the level of service is what coming back for work on your vehicle makes for a pleasant experience. Karla Schultz consistently goes above and beyond in my view. She is friendly, patient, always in a good mood and very product knowledgeable .Her customer service skills are superlative and way above average. I don't say these things because I like to be generous with words. That I am not. I pay these compliments to Karla because she has earned them. More

Have brought my car here for nearly 20 years (the same car - a '91 Honda Civic that I purchased in the province in which I previously lived). Service has always been great, and it's this consistency that car - a '91 Honda Civic that I purchased in the province in which I previously lived). Service has always been great, and it's this consistency that keeps bringing me back. Super friendly, I feel like they're being honest and not telling me to have unnecessary work, and good with shuttle service. However, I do miss the fact that they used to detail my car completely (this was years and years ago), and I'd pay a little extra to have this done for me when I pick up my car (voucher for car wash is nice, but would prefer it all in one shot). All in all - awesome! More

The whole atmosphere at Honda West is very positive. The advisor, Crystal, was very thorough and helpful when giving the explanation for what must be done. She was very courteous and friendly. I am please advisor, Crystal, was very thorough and helpful when giving the explanation for what must be done. She was very courteous and friendly. I am pleased with service that I receive every time I come here. More

We can not say enough how amazing the service is at this dealership! We have moved around a lot and had many dealings with different Honda dealerships and this one is by far the best! They truly make you dealership! We have moved around a lot and had many dealings with different Honda dealerships and this one is by far the best! They truly make you feel like they care about you. Thanks for the great service Darrell and Crystal! More

My experience was repeat top-notch. Darrell greeted me as an old friend, and confirmed details of work to be done. He also advised knowledgeably on another issue, including the cost factor. I appreciated his an old friend, and confirmed details of work to be done. He also advised knowledgeably on another issue, including the cost factor. I appreciated his reasonable time estimation for the work to be done, which was actually bettered by the garage personnel. More

Always treated with respect, given good advice and never feel I'm being "up-sold". I take 2 cars here and can almost always get an appointment on the date and time i want it. Special shout-out to Karla who feel I'm being "up-sold". I take 2 cars here and can almost always get an appointment on the date and time i want it. Special shout-out to Karla who I have even called while on a vacation trip for advice! More

Karla always greets me by name. She is very friendly & knowledgable & recommends service as needed. When she gives a time frame for length of time for service, she follows through. I could take my veh & knowledgable & recommends service as needed. When she gives a time frame for length of time for service, she follows through. I could take my vehicle anywhere for an oil change or to have summer or winter tires changed as necessary but it is great to take it in to a reputable place where the service is prompt & efficient & where the service people are friendly. More

I always have good service with my Fit. Six years of service. Very friendly and accommodating. Definitely recommend them I have always enjoyed Darrell, he's always in good spirits and helpful. They m service. Very friendly and accommodating. Definitely recommend them I have always enjoyed Darrell, he's always in good spirits and helpful. They make you feel good when you have your car serviced. It seems more personal lately. More