Wheaton Honda West

The service folks at Honda West seem friendly. The last visit for an oil change, about 3 months ago, they indicated that the battery test failed, and that I would need a new one. Being an easy thing to che visit for an oil change, about 3 months ago, they indicated that the battery test failed, and that I would need a new one. Being an easy thing to check out else where, I decided to have it checked at Canadian tire. Turns out the battery was fine, so I did not replace it. This visit they indicated that they performed a battery test again (on the same battery), and that the battery was fine (which I already knew). There are always 2 or 3 items that cost about $200 - $300 each to fix, that they recommend in addition to required service. I have, twice now found out that recomendation they made was for something that wasn't needed, or the diagnosis wasn't completed at all. It is dissapointing, and if I do get another Honda, it will be from another dealership. More

Excellent service received.i Majed was very informative, explained everything explicitly. He is very personable, and took his time explaining options. This is my family's 4 th purchase of a Honda Vehicle, explained everything explicitly. He is very personable, and took his time explaining options. This is my family's 4 th purchase of a Honda Vehicle, and the service is next to none. Majed is a prime example of the top quality employees at the Honda dealership. He portrays the product and company in a very professional manner. More

Was looking for an inexpensive second car and after checking a few online I found one at Honda West. They made the entire purchasing experience painless. Thanks! checking a few online I found one at Honda West. They made the entire purchasing experience painless. Thanks! More

Very satisfied with our experience at Honda West - friendly staff who were knowledgeable about the vehicle we were looking at. Very happy with our purchase!! friendly staff who were knowledgeable about the vehicle we were looking at. Very happy with our purchase!! More

I love dealing with Honda West. The sales person I dealth with Keith Duckett was knowledgable and professional and let me make desicions at my own pace. Comparing price to other similar cars makes buying the with Keith Duckett was knowledgable and professional and let me make desicions at my own pace. Comparing price to other similar cars makes buying the Honda a no brainer. This is the 2nd car I have bought from Honda West (and Keith) and I will likely by my next car from Keith to. Darrell Fujita in service is always friendly and joking with you. Darrell spins his monitor around so you can see exactly what is going on when you bring your car in for service. That level of transparency gives me great confidence that I am dealing with a trust worthy person. Kara Heinemeyer in the business office was brand new when I dealth with her to set up the financing on my new Accord. She was professional and always super friendly. She was able to make sure all my questions got answered even though she was very new at Honda West. It's very re-assuring as a customer to see a consistent level of high quality service across every departments at Honda West. More

This is the third time that of have used Honda West and every time has been a great experience. All of the staff are very friendly and helpful. every time has been a great experience. All of the staff are very friendly and helpful. More

The entire experience with all parts of the dealership team was as good as anyone could ask for. They were open with all parts of the transaction and very knowledgeable on the products. We felt confid team was as good as anyone could ask for. They were open with all parts of the transaction and very knowledgeable on the products. We felt confident that we received a fair deal. The service throughout the sale, financing and delivery was very professional and well run. More

My wife and I had a particular set of questions we had to inform our purchase for our needs and budget. Jim Sarantis was the only salesman and Honda West was the only dealership of the five dealerships we c inform our purchase for our needs and budget. Jim Sarantis was the only salesman and Honda West was the only dealership of the five dealerships we considered who actually answered all our questions. Everything was on the table, there was nothing hidden. Jim seemed to want to earn our business. Other dealerships seemed to want to sell us a vehicle. There is a big difference in that for us. Furthermore, the dealership was clean and inviting, and on our first visit staff were pleasant and helpful (not vulture like) - we can't say that of all the other dealerships. Purchasing from Honda West was a pleasant and satisfying experience. Thank you. More

My wife and I were in the market for a new (used) vehicle for our growing family. We decided on either the Chevy Suburban or Ford Expedition. Our search took us to many Ford and Chevy dealerships where the for our growing family. We decided on either the Chevy Suburban or Ford Expedition. Our search took us to many Ford and Chevy dealerships where the tired and over used sales clichés where laid on pretty thick leaving us both unimpressed with the experience. We found a well priced Ford Expedition at Honda West so we decided to pay Brice a visit. Our experience with Brice was excellent. He was very transparent in his pricing and the no price negotiations made for an easy and stress free purchase. At Honda West the price is the price and in our case it was very competitive. Brice explained Honda West makes their money with lower margins and higher volumes and then proceeded to show us what they stood to make on our purchase, as I said totally transparent. Brice was knowledgeable with the vehicle, despite it being a Ford and when I requested a set of winter tires at cost to close the deal he was able to deliver without hesitation or having to “check with his manager for approval”. If you are looking for a well priced vehicle without the usual tactics employed in vehicle sales than go see Brice at Honda West. More

- Good priced car, hardly a need to haggle - Nice - Good priced car, hardly a need to haggle - Nice people, positive attitude - Good knowledge on the car - Willing to repair small details - Smooth - Good priced car, hardly a need to haggle - Nice people, positive attitude - Good knowledge on the car - Willing to repair small details - Smooth process - Willing to work quickly (I needed a car - and I needed it QUICK) More