Wheaton Honda West

Jeremy for MVP! We shopped around for a CR-V. Jeremy returned my call on Tuesday as soon as the dealership opened and he listened to what I was looking for and how I We shopped around for a CR-V. Jeremy returned my call on Tuesday as soon as the dealership opened and he listened to what I was looking for and how I wanted to proceed. We went Thursday, took a test drive and Jeremy had the deal set. Having shopped around we knew it was a good one. We waited a little bit for the finance guy. We were driving away when we realized that one discount had not been applied so we called Jeremy. Jeremy had an email for us when we got home with all the discounts. We picked up our car on a Saturday and it was waiting for us. While waiting to complete the finances, Jeremy walked through the car and helped us program our Bluetooth, no time waisted. Jeremy went above and beyond and truly deserves MVP for this sale. More

Fantastic experience! I will be back! The service was wonderful and everyone was very helpful. They were fantastic at helping me determine all of my options and helping me I will be back! The service was wonderful and everyone was very helpful. They were fantastic at helping me determine all of my options and helping me in my final decision. More

Great people! I recently purchased my very first new car, a CR-V, from Honda West. Sam was enthusiastic and knowledgeable about the vehicles. Awais was very accommo I recently purchased my very first new car, a CR-V, from Honda West. Sam was enthusiastic and knowledgeable about the vehicles. Awais was very accommodating with the financial aspects, answering all my questions, and arranging for me to pick up my vehicle a bit later because I was travelling. When the time came, Sam even picked me up from the airport and drove me to the dealership. On his day off. Now that's dedicated service! I highly recommend Honda West and Sam in particular! Even though I don't live in Calgary anymore, I will probably still buy my next car from them. Thanks for taking such good care of me! More

Excellent customer service Both Keith and Gabe are friendly but not familiar, personable, patient and effective. They answered all my questions and completed the necessary paper Both Keith and Gabe are friendly but not familiar, personable, patient and effective. They answered all my questions and completed the necessary paperwork quickly and efficiently. Keith in particular went to great lengths to make sure I was comfortable with my selection, outlined all my options, and went over the operation of my new car with clarity and patience. Gabe kept me in the loop with respect to the transfer of ownership, insurance, etc. and the ultimate hand-over. I felt I was in good hands throughout the entire purchasing procedure. These are some of the reasons I keep going back to Honda West. I love my Honda! More

Wow! I was hoping for good service but it was AMAZING! We've just stopped by to see what was in the store and ended up driving away on our new CR-V in less than a week! Unbelievable! Paul is one talented We've just stopped by to see what was in the store and ended up driving away on our new CR-V in less than a week! Unbelievable! Paul is one talented sales person! Gabe is super professional. I knew i didn't need to worry about the details because of the way Paul and Gabe did all the job. from the very beginning to the end. Thank you so much guys! You've got a very loyal customer. :) More

JR, Honda Fit Many thanks to the Management and Staff at Honda West for taking care of me all through out the process. Thanks to Majed for referring me to Jocelyn B Many thanks to the Management and Staff at Honda West for taking care of me all through out the process. Thanks to Majed for referring me to Jocelyn Barton and making sure I'm well attended to. Thanks to Awais for providing a thorough explanation on the financial side. And special thanks to Jocelyn for being there for me every step of the way. Instead of being pushy, Jocelyn was so patient with me and showed me different options to choose from and allowing me to think carefully. I think this is so important for first time buyers like me. Thank you all for the excellent customer service! It's 5 stars for you! More

Had a wonderful experience with salesman Darrin Hurst. He had the absolute best price on a CRV in all of Alberta... and believe me, I looked! He did not pressure me or use any "tactics" with me. Very stra He had the absolute best price on a CRV in all of Alberta... and believe me, I looked! He did not pressure me or use any "tactics" with me. Very straight forward, and I highly recommend him to anyone seeking a Honda. More

Our fourth Honda from this dealership We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been We've purchased four Honda vehicles from this dealership over the course of almost two decades; a civic, two Elements and a CRV. Each time, it's been a very smooth process. These people know their business and it shows. you'll be in good hands if you go here. In our case, we'd done our homework prior to stepping in the door so we knew the model and trim, and only needed to work on price and accessories. Although passing on several of the options they offered, we did purchase a four product accessory package. In fine tuning that package, they were responsive to our follow up e-mails, which is very much appreciated. The only suggestion I would have is to offer clients the option of going paperless. Before they leave, ask them if they'd prefer the collection of documents from the purchase process be scanned to PDF and emailed along with hyperlinks to the vehicle specific manuals and warranties for the convenience of the customer. In my case, I had to ask for some documents to be recopied as they were of such poor quality I couldn't read them. Although hard copies are likely preferred by most customers and legally required, my guess would be that soft copies are preferred (or at least very much appreciated) by the younger and/or computer literate demographic. It's something to consider. In the big picture, these guys did great. Keep up the good work, and we'll keep buying Hondas! More

Straightforward service Great experience with purchase of used car. Great service, good and helpful information. Sam and Matt made the sales and financing process quick and e Great experience with purchase of used car. Great service, good and helpful information. Sam and Matt made the sales and financing process quick and easy. More

Great Experiance We would like to thank both Jim and Gabe for a Great Buying Experiance through the lease of our new CRV. They were both very knowledgable, Jim took al We would like to thank both Jim and Gabe for a Great Buying Experiance through the lease of our new CRV. They were both very knowledgable, Jim took all the time required to make us comfortable with the operation of the vehicle and Gabe was able to coordinate all our finance's in one smooth transaction. Thanks again Debbie and Lloyd More