Wheaton Honda West

Low pressure, professional sales experience! We recently purchased a 2014 Honda Odyssey through Honda West and were very satisfied with our experience right from sales to finance and the service We recently purchased a 2014 Honda Odyssey through Honda West and were very satisfied with our experience right from sales to finance and the service department. Their low pressure sales approach was a breath of fresh air from other dealerships. Upon pickup of our vehicle, our salesman Jeff was very thorough in explaining all aspect of the vehicle and was very patient with our many questions. I had to return for service approx 2 weeks after purchase due to tire pressure issues and Jeff approached me by name and seemed genuinely concerned that I was having trouble so soon. Turns out that I had a screw in my tire, causing the drop in tire pressure and was no fault of the dealership, however, it was impressive that Jeff was concerned even though his job had been already completed. More

Honda OEM Remote Starter I recently had a Honda OEM remote starter installed in my 2011 Honda Accord EX-L. It took a couple of weeks to get an appointment but I understand tha I recently had a Honda OEM remote starter installed in my 2011 Honda Accord EX-L. It took a couple of weeks to get an appointment but I understand that the dealership is busy this time of year. The customer service advisor was friendly and offered my daughter and I a shuttle ride back home. When my vehicle was ready, they sent a nice guy to pick us up in a new Civic because all 3 of their shuttles were busy at that time of day. A couple of days later I received an email satisfaction survey which I filled out and submitted. Today, an employee of the dealership called me to discuss my survey results and to apologize for the delay in getting my car in for an appt. I find this solicitation for honest feedback and taking it seriously very refreshing and gives me confidence that Honda West is genuinely interested in meeting its customers' needs. The remote starter works perfectly. I've had several after-market remote starters in my various cars over the years and I find that this OEM Honda starter is the best and easiest to use. It definately does NOT have the range like many other after-markets, but the seamless integration with the vehicle's electronics and security system is unparalleled. It's like Honda went back to the drawing board to design a totally new, sophisticated yet uncomplicated starter with extra security features, and they succeeded. The remote fob is large but has a solid high quality feel. Best of all, its made in Japan! Keep up the fantastic work, Honda West. Your business ethics, professional staff and quality workmanship is noticed by everyone as evidenced by all the positive reviews on the internet. More

Another Honda from Honda West I have purchased 5 vehicles from Honda West. This alone tells how satisfied I have been. I have always dealt with Robert the Sales Manager who is the I have purchased 5 vehicles from Honda West. This alone tells how satisfied I have been. I have always dealt with Robert the Sales Manager who is the best in the business. My car was delivered to me by Jim who was a pleasure to deal with. He was very helpful and thorough in going through everything about my new Truck More

I love Pilots (the SUV that is) Needed a larger size SUV for work. Found Honda Pilot, got a great deal and was treated very profesionally. The dealership as a whole is a terrific Needed a larger size SUV for work. Found Honda Pilot, got a great deal and was treated very profesionally. The dealership as a whole is a terrific. Friendly, knowledgeable, efficient and classy. It was fun to be there. Dodge dealers could take lessons from you. More

HONDA CR-V 2015 I have just purchased another new vehicle from Honda West and the service was excellent and extremely efficient. All of my requests and small details I have just purchased another new vehicle from Honda West and the service was excellent and extremely efficient. All of my requests and small details were taken care of and I would highly recommend the Honda West dealership.. More

Got what I had been looking for I had searched for over 8 months for a specific car at a specific price point and found it here! Great customer service and work! I had searched for over 8 months for a specific car at a specific price point and found it here! Great customer service and work! More

2015 CRV Darrin was great - he was very knowledgeable and not the typical "pushy car salesman". He took his time to explain the vehicle and understand what we Darrin was great - he was very knowledgeable and not the typical "pushy car salesman". He took his time to explain the vehicle and understand what we were looking for. We only had intended to view the CRV and ended up buying one on the spot! More

CAR FOR MY DAUGHTER THE OVREALL EXPERIENCE WAS EXCELLENT FROM JOCELYN'S KNOWLEDGE AND PROFESSIONAL APPROACH TO GABE'S EXPLANATION OF OPTIONS AND INCLUSIONS IN REGARDS TO THE OVREALL EXPERIENCE WAS EXCELLENT FROM JOCELYN'S KNOWLEDGE AND PROFESSIONAL APPROACH TO GABE'S EXPLANATION OF OPTIONS AND INCLUSIONS IN REGARDS TO THE FINANCING. NOTHING WAS HIDDEN FROM US AND THAT WAS GREATLY APPRECIATED. More

2015 CRV Purchase I was looking to buy a 2015 CRV and went to Honda West, I met Jim, He was extremely helpful and made me feel very comfortable. After a test drive I I was looking to buy a 2015 CRV and went to Honda West, I met Jim, He was extremely helpful and made me feel very comfortable. After a test drive I ordered my 2015 CRV. I would highly recommend Jim, he made it a wonderful experience. M Caron More

New Car I was looking for a more fuel efficient car which lead me to Honda. After browsing online and visiting a few dealerships, I contacted Darrin and in n I was looking for a more fuel efficient car which lead me to Honda. After browsing online and visiting a few dealerships, I contacted Darrin and in no time, I had an appointment to test drive the V6 Accord. After the test drive, my mind was made up. Darrin was upfront, no BS, and we got the paperwork started. After dealing with Darrin, I met with Matt and we went forward with the financial side of things. 2 Days later I picked up my brand new Accord. It's been a month and I'm very happy with my purchase. I will be recommending them to my friends. More