Wheaton Honda West

Friendly, honest, patient and open. I was looking for informative, low-pressure sales people who were willing to walk me through the process and provide clear concise answers to my quest I was looking for informative, low-pressure sales people who were willing to walk me through the process and provide clear concise answers to my questions with no surprises in the fine print. Nadeem was very helpful and took his time, answered my questions, dealt with my concerns and made sure that there were no surprises. In the end, what could have been a much more stressful situation ended up being reasonably pleasant and I got what I wanted. I'd deal with Honda West again. More

Best Sales Presentation I Ever Received The sales person that I dealt with during my entire sales experience was Nadeem Khan. He provided me with the most thorough sales presentation I have The sales person that I dealt with during my entire sales experience was Nadeem Khan. He provided me with the most thorough sales presentation I have ever received on any car I ever purchased. After asking a few question about the features I am looking for in a vehicle he took me to his office and pulled out the spec sheets for the various trim levels. He went through those spec sheets very methodical and answered any questions I had during that time. Nadeem was honest and upfront when I did not know an answer but always promised to find out. He did not xx his way through those questions like a many sales people I have come across. I respect someone that admits they don't know something but then find the correct answer for me. On the lot he showed me the vehicle I was interested in. Again he was very methodical in presenting the vehicle to me. He started with the outside of the vehicle, the engine compartment, the trunk space, and then the interior. First, he showed me how the interior can be re-configured into all kind of different settings, making the vehicle very flexible. He than, again, very thoroughly explained all the knobs, buttons, levers, screens, etc. After his presentation I was very familiar with the vehicle. We took the car for a test drive and Nadeem allowed me to experience the handling of the car without throwing in a bunch of sales talk or even worse, asking for a buying decision. When we returned he asked if I thought the vehicle match the things I was looking for and I had to say that it was perfect. We went back to his office to do some number crunching. During that time a man by the name of Robert came in and introduced himself as the sales manager. I was impressed that he would come and make the effort to meet me and assure me that they are all working together to give the customer the best sales experience possible and continue on that note and provide the best service experience possible. If you are looking to purchase a Honda I urge you to go and visit Honda West and ask for NADEEM KHAN. You won't get much better service than this young man provided. Hat's off to you, Nadeem! FANTASTIC SALES JOB!!!! More

Family friendly Honda Dealership We had a remarkable experience with the people of Honda West in particular to Mr. Brice Ernst. He was always smiling, patient and happy to accommodate We had a remarkable experience with the people of Honda West in particular to Mr. Brice Ernst. He was always smiling, patient and happy to accommodate us with our request, answered all our questions and show us around the Odyssey on test drive which the kids love. I would like to mention also Mr. Awais Ahmed who gave us info on the facets of the financing, recommended upgrades and offered options that will help us enjoy our new Ody for years to come. And this is coming from a long time Toyota user. Overall great experience for me and my family. More

Unbelievable Patience and Amazing Support The first time I met Brice Ernst and spoke to him I felt an instant rapport. He was friendly, helpful, and it was very clear that he knew his product The first time I met Brice Ernst and spoke to him I felt an instant rapport. He was friendly, helpful, and it was very clear that he knew his products well. He was very sincere in wanting to help me find the car that would be right for me. He answered my endless questions patiently and honestly. If he was unsure about something, he'd check to make sure that his answer was correct. I appreciate and respect that. I had a difficult time letting go of my much loved 2002 Honda Accord. Although I saw a Civic that caught my eye and would be my 5th Honda, I hesitated. Brice showed me other cars and we drove them and talked about their pros and cons. As is obvious I have a very difficult time making a decision and have to take my time, leave and come back. Not once did I feel pressure from Brice to make a decision. When I finally did make the big decision Brice reminded me that I could come back as often as I needed and he'd answer whatever questions I had as I got used to my new car. He is and has been true to his word. I have been back several times. Brice has always found the time to help me with whatever questions I had. Just knowing that I can really come and ask and get the answer is amazing.I'm very appreciative. The team work and easy pleasant interactions with Brice, Steve Lancaster and Matt Baillie were great. The whole experience of trading my car, choosing and buying another Honda wasn't easy. But because of the patient and respectful way I was treated, my experience buying a car at Honda West was excellent. I don't know how any part of the whole transaction could have been improved. Thank you. More

Excelent People Carla Saunders Thank you so much.. You exceded our expectation. Everybody from Honda West You guys rock. I recomend Honda West to everybody. Thank you Carla Saunders Thank you so much.. You exceded our expectation. Everybody from Honda West You guys rock. I recomend Honda West to everybody. Thank you Guys More

Fantastic experience! After looking around at several places, we found the car we were interested in on the internet site for Honda West. We were able to make an appointme After looking around at several places, we found the car we were interested in on the internet site for Honda West. We were able to make an appointment immediately and everyone at the dealership was friendly, helpful, and knowledgeable. Ray was fantastic to work with. He was so familiar with the vehicle, answered all of our questions, and made the whole buying process easy. The price was so much lower than other dealerships for the exact same vehicle. They even offered us more on our trade-in! We would definitely recommend Honda West to anyone looking for a vehicle. It gets a 10/10 from us! More

Amazing! Best experience ever buying a vehicle! Relaxed, no pressure and Carla Saunders was not only knowledgeable and friendly she actually listened to me! Ga Best experience ever buying a vehicle! Relaxed, no pressure and Carla Saunders was not only knowledgeable and friendly she actually listened to me! Gabe in finance was also a pleasure to deal with, I have already recommended this dealership to all my friends! More

Used Vehicle Purchase Awesome service! Everyone at Honda West was very helpful, friendly and knowledgeable which made the whole process of buying a vehicle that much easie Awesome service! Everyone at Honda West was very helpful, friendly and knowledgeable which made the whole process of buying a vehicle that much easier. Thanks for the great service! More

Exceptional Service !!! We had been to various dealers and FINALLY found the right car for us and our Sales Rep Brice was fantastic to work with - he went over every detail a We had been to various dealers and FINALLY found the right car for us and our Sales Rep Brice was fantastic to work with - he went over every detail and gave us the support, and communication we needed to make a final decision on a used car which is always scary. Would gladly purchase our next vehicle from them as well....perhaps a New Car next time! No doubt Brice is an exceptional sales rep for Honda and I'd recommend him and their team highly. More

Efficient but not rushed Brice and the Honda West team made it easy for us. The vehicle was fairly priced, and they answered all of our questions in a very transparent way. Brice and the Honda West team made it easy for us. The vehicle was fairly priced, and they answered all of our questions in a very transparent way. Convenient communication via email, text, phone, etc. and the car was spotless with everything organized at the time of pickup. We shopped around for a new vehicle at several dealerships, and this service experience was the best by far. More