Wheaton Honda West

Thank you I want to thank Sam. I highly recommend him. He gets the job done right. He didn’t mess around. Thanks you once again to Sam. I want to thank Sam. I highly recommend him. He gets the job done right. He didn’t mess around. Thanks you once again to Sam. More

Damaged door never disclosed I wanted to look at a CR-V that wad advertised online in either kijiji or Auto Trader, I don't recall which, but with no picture. I was told the vehic I wanted to look at a CR-V that wad advertised online in either kijiji or Auto Trader, I don't recall which, but with no picture. I was told the vehicle must be at their off-site storage lot in Springbank, they'll get it brought down for me to look at and test drive. Once the vehicle was delivered, photos were added to the advertisement. I then booked an appointment to see it. Before that day, I dropped by to see the vehicle for the first time. To my shock, the right rear door was heavily damaged. I contacted Sam and asked why I wasn't told about the damaged door, the Honda Certified in the ad says that means the vehicle has been carefully inspected and brought uo tomhigh standards mechanically and appearance wise. Sam said the damage is visible in one of the photos online. I said it doesn't look damaged in the photo, just smudged, and zooming in didn't help, it was too grainy that way. Sam said the door skin is going to be replaced, he would ket me know ehen it has. I never heard back. I ended up buying a newer RAV4 from a different dealer and couldn't be happier. So I guess I should say thanks Honda West for doing such a poor job. And your supposed best pricing, Steve, hat's malarkey too. Other dealers showed me that same spreadsheet, based on "ask" pricing. Their pricing wasn't firm based on that tool. So yes, you do need to discount if you want to truly be competitive. I don't blame Sam by the way. I'm sure he doesn't write up the vehicle ads. More

Beat buying experience ever I came to Honda West looking to get out of a lemon. Every step of the process was amazing. Jeremy Hensel was the best to have. He was very professiona I came to Honda West looking to get out of a lemon. Every step of the process was amazing. Jeremy Hensel was the best to have. He was very professional and listened to all my concerns. He went above and beyond to make sure I got into the right vehicle and was happy with my purchase. I highly recommend him as well as this dealership to everyone! More

Great service! Murray was very helpful in answering any questions I had and providing me with accurate timeframes. The shuttle service was very convenient, and every Murray was very helpful in answering any questions I had and providing me with accurate timeframes. The shuttle service was very convenient, and everything was taken care of easily and efficiently. More

A positive experience leaving us satisfied with everything The salesman provided clear and concise answers to all our questions and ensured that we understood things. He was also very friendly and appeared to The salesman provided clear and concise answers to all our questions and ensured that we understood things. He was also very friendly and appeared to have our best interests at heart. Every part of our interaction with all Honda West staff was done efficiently and with little or no wasted time. The vehicle we bought was ready at the agreed time and was in good order. In other words, we had no problems or concerns. More

quick,easy and fair value pricing for the used vehicle Good day ..Mr Ray Doucet was very attentive to getting me into the vehicle I wanted with making sure a few extra details were taken care of before I t Good day ..Mr Ray Doucet was very attentive to getting me into the vehicle I wanted with making sure a few extra details were taken care of before I took possession.Thank you..Paul Cormier. More

Excellent Service I recently purchase a new HRV. Shortly after purchasing I needed service but was struggling to bring the vehicle to the dealer because of my work sch I recently purchase a new HRV. Shortly after purchasing I needed service but was struggling to bring the vehicle to the dealer because of my work schedule. I spoke with Jeremy Hensel, my saleeman, and he arranged to have the car picked up at my house. I was pleasantly surprised by the level of service and would recommend Honda West to others. More

Happy Returning Customer I feel at home dealing with Honda West & will gladly be a returning customer for years to come. Fantastic staff, comfortable facility & zero hassles. I feel at home dealing with Honda West & will gladly be a returning customer for years to come. Fantastic staff, comfortable facility & zero hassles. Thank you to Jocelyn again for a seamless deal. More