Wheaton Honda West

Great Customer Service This was my first time buying a car, I was a bit intimidated at first but the sales associate Brice was very helpful and friendly. They even gave me This was my first time buying a car, I was a bit intimidated at first but the sales associate Brice was very helpful and friendly. They even gave me a free rental for the day in the same model that I was purchasing since my other car had completely died. I would say that the process was a bit more challenging when it came to the financing portion. But if you are confident that you know what you can afford and know ahead of time what "upgrades" you are or are not interested in- that would help. I knew I wasn't interested in purchasing an extended warranty (since Honda is such a reliable brand) and I also wasn't interested in rust proofing or anything...it did take a while to "convince" the finance guy that I was sure. I gave up saying NO ten different ways so I just ended staring at him blankly until he gave up :) More

Great Experience It was a wonderful experience working with the team at Honda West. I felt comfortable working with the team and they did a wonderful job introducing It was a wonderful experience working with the team at Honda West. I felt comfortable working with the team and they did a wonderful job introducing me to the CRV and the Honda product. More

Everyone was very friendly and helpful to me The sales people were helpful and friendly and made the process of buying my car easy and stress free. I did not have to worry about anything and the The sales people were helpful and friendly and made the process of buying my car easy and stress free. I did not have to worry about anything and they worked with my schedule. I had my car in less than a week! More

buying a 2nd hand Pilot I appreciated that Ray was willing to meet me in the evening of the day I first test drove the Pilot so that my friend could also test drive it, even I appreciated that Ray was willing to meet me in the evening of the day I first test drove the Pilot so that my friend could also test drive it, even though that was out of work time for him. Then he delivered it to an independent garage for a pre-sale inspection that resulted in some minor repairs and peace of mind for me. Finally, when a stone chip appeared in the windshield before pick-up day, Ray committed to replacing the windshield. More

Excellent agent and very friendly staff Very professional, friendly sales agent, very accommodating. Go above and beyond to help to make your experience pleasant and seamless. Would repurcha Very professional, friendly sales agent, very accommodating. Go above and beyond to help to make your experience pleasant and seamless. Would repurchase from this dealership in future. More

"Very Friendly Service" Takes good care of the customer, provides choices per requirement, and perfectly checked and fixed the vehicle. Like driving the vehicle that we go Takes good care of the customer, provides choices per requirement, and perfectly checked and fixed the vehicle. Like driving the vehicle that we got, thanks a lot! More

great It was pleasure dealing with friendly staff. Price was right. Everything was perfectly checked and ready to drive away. Great choice of used vehicles. It was pleasure dealing with friendly staff. Price was right. Everything was perfectly checked and ready to drive away. Great choice of used vehicles. I will buy car here in the future as well. More

Above my expectation. Job well done everybody......A.) early call to arrange a meeting about my lease, B.) Jocelyn and the facts, C.) Matt with more facts and service, D.) Job well done everybody......A.) early call to arrange a meeting about my lease, B.) Jocelyn and the facts, C.) Matt with more facts and service, D.) Robert and help with Honda Incentives, trade help and Honda West's Incentives for loyal customers. AND, by the way, the new CIVIC is "Above my expectations"............thanks all !! Paul Bergerson. More

Amazing service and accommodation! Purchased used CR-V. Staff super accommodating as vehicle wasn't even processed from trade in, but they allowed test drive and deposit for purchase. R Purchased used CR-V. Staff super accommodating as vehicle wasn't even processed from trade in, but they allowed test drive and deposit for purchase. Really went to additional efforts to accommodate my schedule, and to fast track inspection/internal processing. Great experience! More

Low key Liked the low key no nonsense approach. No hard sell by management very patient with us as test drove quite a lot of cars and suv Liked the low key no nonsense approach. No hard sell by management very patient with us as test drove quite a lot of cars and suv More