Wheaton Honda West

Excellent service My husband and I were in the market for a new 2016 Honda Pilot and we were in a rush after our previous vehicle was written off in an accident. We we My husband and I were in the market for a new 2016 Honda Pilot and we were in a rush after our previous vehicle was written off in an accident. We were originally told it would likely be a 4 month wait because it would have to be factory built. I spoke to Jim Sarantis by phone and told him our predicament and asked if he could find anything. He called me back two days later to say someone had backed out of a deal and a brand new Pilot would be arriving in the next five days and asked if we would be interested. We immediately drove to Honda West to put down a deposit. Our new vehicle actually came in even sooner and it was ours a week after that first phone call to Jim. Excellent service, would highly recommend to anyone. More

Great experience I came out from BC to make a purchase from Honda West, they were very helpful every step of the way and we love our new vehicle. I came out from BC to make a purchase from Honda West, they were very helpful every step of the way and we love our new vehicle. More

Very caring and transparent team! I had been looking for a new vehicle for about 6 months and I was very close to purchasing a Mitsubishi RVR, and never ended up doing so due to aggres I had been looking for a new vehicle for about 6 months and I was very close to purchasing a Mitsubishi RVR, and never ended up doing so due to aggressive and poor customer service; I walked away with nothing but a bad taste in my mouth. When I first went to Honda West, I was a little skeptical since my last dealership experience had been so poor. I test drove the hr-v with Darren and he was very relaxed, and intentional in making sure that I was getting the information I needed to know about my car of interest, without feeling pressured. When we went into his office to discuss options, he was very personable and honest. After our chat, I went to speak about finances with Awais, and he was also very kind and helpful. In the end, I decided to get the hr-v, not only because i love the vehicle, but because I was able to trust the team that took care of me. I would recommend Honda West and their team any day! More

Friendly and accommodating They were able to provide what I was looking for a vehicle. There's a waiting list due to a high demand but was able to deliver the vehicle as promise They were able to provide what I was looking for a vehicle. There's a waiting list due to a high demand but was able to deliver the vehicle as promised. Friendly customer service and very accommodating. Easy to deal with. Thank you Darrin and Matt! More

New vehicle I had a great experience finding a new vehicle at Honda West. Darrin was very helpful in this process. Thank you, I'm enjoying my new vehicle. I had a great experience finding a new vehicle at Honda West. Darrin was very helpful in this process. Thank you, I'm enjoying my new vehicle. More

All my problems were taken care of My search initially started by looking for a used vehicle. I had the opportunity to come into Honda West to look for cars but after doing further rese My search initially started by looking for a used vehicle. I had the opportunity to come into Honda West to look for cars but after doing further research, I changed my mind and decided to go for a brand new car. I spent many days at different dealerships trying to figure out where I could get the best possible deal. The staff at Honda West were amazing and Darrin did a great job helping me out. There were little hiccups here and there but Darrin went out of his way to help us get what we needed. I had an overall great experience here and would highly recommend Honda West for your new vehicle needs. More