Wheaton Honda West

Great car, great service, next car Over 13 years ago I bought a CR-V. I had it serviced regularly, always receiving great explanations about what was required and why. The CR-V ran so Over 13 years ago I bought a CR-V. I had it serviced regularly, always receiving great explanations about what was required and why. The CR-V ran so well, I just kept driving it--for 437, 000 km! With good prices and great financing, I finally decided it was time for a new vehicle, and some luxurious upgrades. The next CR-V is also running smoothly and we're looking forward to many new family adventures in this car! More

Horrible Sale Service Good Morning, I would like to share my horrible experience with Honda West in Calgary. My husband and I are looking for a new CRV. We knows Honda m Good Morning, I would like to share my horrible experience with Honda West in Calgary. My husband and I are looking for a new CRV. We knows Honda makes great car, but we don't know much about the vehicle. We went to Honda West in Calgary because it's the closest to our house. When we first walk in, no one acknowledge us for a good 15 minutes. When the sales manager finally came and greet us, he didn't sped any time trying to find out what we are looking. Immediately, he send us to go for a test drive. Just before we do the test drive, a sale person became available. Syed Haq (the sales person) then came with us to the test drive. He didn't take time at all to ask what we are looking for, what kind of features we would like to have in the vehicle. We got into the vehicle, we asked if he can explain to us the feature of the CRV, what makes that better vehicle compare to others. All he said was, the feature are all on the screen. Then he told us that there is no CRV with the touring trimline available in the province. We would have to wait till the new year to get a vehicle if we want. When we were doing the test drive, Syed didn't tell us anything about the car, he was sitting in the car silent. Once we got back to the dealership, he sat us down in his desk and told again there is no CRV with the touring trimline available in the province. I then asked him to look outside of the province. He said he will not be looking for anything unless we provided him with a $4,000.00 deposit. That the way to start the searching process. I asked why he would require a deposit before he even locate a vehicle. He then said the deposit is fully refundable. I still don't agree with him because I'm not going to pay for something that doesn't exist. He basically shut me up by telling me that is the Honda company policy. If we don't put down a deposit, he is not going to start the search. I got really upset as he didn't even try to help us. Not a little bit effort at all. Both my husband and I were very upset. I have never been treated this way in a Honda dealership. My father and brother both owns Honda and we have always been treated nicely. I feel that Syed doesn't think he needs to do anything as the car would sell itself. He didn't try, offer us any other solution to help get a vehicle from somewhere else. He just want our money. A $4,000.00 deposit which I find ridicules. The most a dealership I have ever been to, would ask for a $500.00 not $4,000.00. I'm still very upset about how we were treated. More

appreciated professionalism My wife and I purchased our 2017 Ridgeline from Jim S. at Honda West. We had purchased a new 2013 Ridgeline from Jim a few years back. The service w My wife and I purchased our 2017 Ridgeline from Jim S. at Honda West. We had purchased a new 2013 Ridgeline from Jim a few years back. The service was professional, honest, and truly the best we encountered in 2013 and again this time. Thanks Jim. Your hard work and efforts to hear what our needs and wants were are truly appreciated. Thanks. Clair and Chris-Ann. More

Friendly and helpful I took my car here for service and was always treated really well. When it came time to trade it in, the process of trying new vehicles and securing m I took my car here for service and was always treated really well. When it came time to trade it in, the process of trying new vehicles and securing my new CRV was easy and streamlined. Thanks guys! More

Very accomodating He gives his costumer special treatment. He is very friendly and patient in a way that you don't hesitate to ask questions. He guides in deciding whi He gives his costumer special treatment. He is very friendly and patient in a way that you don't hesitate to ask questions. He guides in deciding which vehicle works for me as far as my financial situation is concern which I'm very grateful of! More

In and Out with purchasing pre-owned vehicle Great people, service, product and experience from calling in there to arraging appointment to visiting and walking out of with a satisfactory purchas Great people, service, product and experience from calling in there to arraging appointment to visiting and walking out of with a satisfactory purchase and service. More

Outstanding customer service! I went to Honda West with very specific vehicle in mind. I was very impressed by the OUTSTANDING customer service I received from Gabe and Danyal. The I went to Honda West with very specific vehicle in mind. I was very impressed by the OUTSTANDING customer service I received from Gabe and Danyal. They are awesome! Very professional and easy deal with. Great experience! I would definitely recommend them! More